Remote Year

Feedback is essential to us, and we request it from every customer each month to continuously enhance our services. Over the past year, our operations in Florianopolis have thrived, largely due to incorporating customer feedback into our offerings, making it one of our most popular destinations. Accommodation Location: Our housing is strategically located in the city center, chosen based on extensive feedback indicating it as the ideal base for experiencing Florianopolis and its surroundings. While seemingly attractive, the beach area lacks amenities like quality restaurants, for a month stay. Staying here can result in an isolated area without good amenities. That said, we do organise weekly a ‘work-from-the-beach’ day, which allows customers to work from a designated workspace just across one of the most beautiful beaches on the island. This way, besides spending time on the beach on the weekends, we provide a structure where people can work from the beach at least once a week. Diversity: When it comes to diversity on our trips we are proud to be the most diverse work and travel community in the world. While we cannot guarantee that every trip captures each diverse segment of society (such as citizenship), but we believe diversity expands far beyond just where a participant holds citizenship. The group in reference was represented by several other diverse segments despite being a large majority from the United States. On average more than 40% of people who are part of Remote Year, are non-US, and that percentage is steadily increasing. Included Experiences: Our base trip cost does cover numerous community events and experiences, fostering connections among like-minded travelers. These include Sunday Socials, Welcome Events, Local Tours, Language & Culture Classes, and more. Engaging in these experiences enhances the overall month-long journey. Additional Experiences: To have a great month in any of the destinations we offer, is not dependent on spending money on additional experiences. These are provided for those who want to tailor their time to best suit them. We make this clear from our website and throughout our trip onboarding. Our City Teams put together curated local experiences based on surveying the landscape of offerings in their home city/country and finding the best and most ethical partners for us to work with for those experiences. Florianopolis has higher prices than other parts of Brazil, and additionally prices are inflated during high season. We keep our prices low all year round, and range from $30 - $167. Those experiences over $150 are because we hire a private boat for the tours. A typical visitor, outside of RY, could expect to pay 30% more for a private boat tour, and still not have the same level of thought & detail provided by our City Managers. In particular, the one experience detailed in this review was ‘Sunset, Samba and Good Vibes’. This is actually voted one of the top 5 favorite experiences across the Remote Year platform based on customer feedback, out of 150 experiences worldwide. It’s understandable that if someone were to miss the private historical walking tour, and half of the tasting menu, and then leave before the samba experience has finished, that you may not perceive this as good value for money. Customer Satisfaction: Contrary to the specific review mentioned, feedback from January in Florianopolis reflects overwhelmingly positive experiences. Overall satisfaction scores averaged 95% for experiences, 96% for community, 98% for accommodation, and 100% for the workspace, consistent with other months and destinations. We appreciate all feedback as it aids us in continuously refining and enhancing our offerings to ensure every customer has a memorable and rewarding experience with us.

Thank you for passing on this feedback, and sharing both the positive and negative. This is the first time anyone has come forward with any complaint about mold in this apartment block, or getting ill. We have been using this block for many groups before, without comment. We will absolutely be sure to look into this now that we know about it. When on a RY trip, washing machines are not a guarantee in the accommodation we provide. While a welcome addition, they are not necessarily a standard inclusion in some countries / cities. This is why we make sure people have all information about alternative local laundry facilities, which are very common in places where washing machines are not so. We aim to offer comfortable accommodations that reflect local life, which means that accommodations may differ from person to person. That being said, all accommodations should reflect our Remote Year standards.