Renew Youth

Thank you for your wonderful feedback! Providing knowledgeable guidance and being available to answer questions is very important to us, and it means a lot to know you feel confident in our care. We truly appreciate your trust!

Thank you for taking the time to give us a review!

Thank you so much. We are thrilled you are having a positive experience!

Thank you!

All decisions relative to any clients are made based upon well-established business practices. We are indeed sorry to see things end this way. It is important to note that the membership plan referenced in the individual’s review was discontinued. At that time, it was clearly communicated in writing that upon discontinuation of any membership plan, all services going forward (if the client wished to continue with us) would be charged on a pay-as-you-go basis. With this in mind, and as indicated in the post, this individual elected to continue with having lab work done well after the membership cancellation. Please note that all clients are notified of what the fee would be for lab tests before having them done and are charged accordingly once results are received. We acknowledge that there were two orders that shipped late within the last 6 months. When this occured we financially compensated for the orders in question, but we also adjusted shipping timelines to prevent any future delays. While mistakes of this nature do happen from time to time, we actually look upon these rare occurrences as being opportunities to show our integrity by making things right. With that said, the statements made within this review are fundamentally inaccurate to what has transpired, and are inconsistent with our client-centric approach to doing business. In this case, this individual wanted to continue receiving services that had previously been covered under a membership plan that had been canceled, and then wanted to continue receiving those services free of charge. We stand by our 27-year history as a client-centered business, and we encourage readers to consider the many positive experiences that have been shared by others.

Thank you so much for your kind words and for trusting Renew Youth over the years. We’re truly honored to be part of your journey and to hear how much of a positive impact this experience has had on your well-being. Our team works hard to provide thoughtful, supportive care, and feedback like yours means the world to us. We’re grateful for the opportunity to support you and appreciate you taking the time to share your experience and recommendation.

Thank you for your continued trust and long-standing support. It truly means a lot to us that you’ve had such a positive experience over the years and that your family feels confident in our care as well. Our team is grateful for your loyalty, and we appreciate you taking the time to share your feedback.

Thank you for your continued trust and long-standing support. It truly means a lot to us that you’ve had such a positive experience over the years and that your family feels confident in our care as well. Our team is grateful for your loyalty, and we appreciate you taking the time to share your feedback.

Thank you for the great review!

Thank you!

Thank you for sharing your feedback. While we’re glad to hear that our customer service team and your current provider have made a positive impression, we’re truly sorry for the no-show experience during your first virtual appointment. That is not the level of care or reliability we aim to deliver. Please know that the provider involved has since been removed from our team, as we are committed to ensuring every client receives the high-quality experience they deserve. If there’s anything more we can do to support you, we’re here to help. Thank you again for taking the time to share your experience.

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns. We want to assure you that all care provided through our program is physician-supervised and medically directed. Every patient, including yourself, meets with a licensed physician to review lab results, symptoms, and treatment options. You are also always welcome to schedule additional appointments with the doctor outside of your regular follow-up schedule if you ever have questions or would like to review your progress further. While the doctor may make recommendations based upon your lab results and reported symptoms, the decision to move forward with any medication is always yours. We respect and support each patient’s comfort level when it comes to treatment choices. Hormone health can be complex, and lab values can fluctuate (especially during perimenopause). This is why our physicians tailor treatment plans individually and continue to monitor changes over time. If we can be of further assistance, please feel free to reach out to our Patient Care Team at 800-859-7511— we’d be glad to help in any way we can.

Thank you for the 5 stars! Your positive experience means the world to us.

Thank you for sharing your experience and for being part of the Renew Youth family for so many years! We’re grateful for your trust and glad to know our team’s responsiveness and expertise have made a positive difference in your care.

Thank you for your feedback! We’re thrilled to hear you’re enjoying the results and appreciate your trust in us. Your satisfaction means a lot to our team.