Rider Insurance

Thanks very much for the great feedback and the 5 stars!

Thank you for the feedback, we are sorry about the technical issues, but you should be able to log in to your policy. If you wish to have us contact you, please email [email protected] with your contact information and we will try to address your issue.

Thanks for the great review! We hope you never need our claims service either, but you can count on us if you do! Thanks for continuing to choose Rider!

Thanks for the great review!

We are sorry you have had so much trouble on our website. We recently released a new customer portal which is much more user friendly. You will need to re-register, since your old credentials will not work. Just go to the policy login screen and use the "Register Your Policy" link underneath the forgot your password link. You will need your policy number (only the letters and numbers before the /) or driver license number to register. If you have any issues at all, please contact our office at (800)595-6393 and one of our representatives will walk you through it. Thanks for your feedback and we hope your experience gets better from here! Thanks for continuing to choose Rider!

Thanks so much!

We are so happy to read such a great review about Rider Insurance!

We are so sorry to hear that you had so much trouble accessing your policy online. Hopefully the person who walked you though the process relayed the specific issues you had with our support team to streamline the process going forward. If you would like us to follow up with you, please email us at [email protected] or call (800) 595-6393 and reference your review. Without your full we will not be able to research your policy. Thank you for taking the time to share your feedback.

Thanks for sharing your feedback!

Thanks very much for taking time share your feedback. We're glad to hear you were not hurt and we were able to make an unfortunate situation a little easier! Thanks for continuing to choose Rider!

We are very sorry for all the problems you are having with us. We would like to speak to you to try to get your issues resolved. The technically difficulty you referenced is due to the major winter storm that occurred yesterday. We had some outages last night, but all services have been restored. Please call us (800) 595-6393 or email us at [email protected] with your contact information and we will have someone reach out to you. You also have the option to private message us on Facebook and we can have someone contact you. Without your name we can't resolve this issue. We would really like to turn this around, so please reach out at your earliest convenience. Thank you for making us aware of the situation and again we are very sorry.

We appreciate your feedback!

We appreciate your feedback and we can certainly understand your disappointment with the rate increase. If you would like us to go over your policy with you to see what caused the rate to increase or to discuss ways you might be able to reduce your premium without sacrificing the protection you need, please give us a call at (800) 595-6393 or send us an email at [email protected] with a convenient time for us to call you and we will reach out. Thanks for continuing to choose Rider.

Thanks for sharing your feedback and for choosing Rider!

Thanks for your feedback. We can certainly understand your disappointment with the rate increase. Unfortunately the risk associated with your FZ changed and we needed to make adjustments to make sure were properly priced for the coverage we are providing. We are happy to review your policy with you to make sure you are getting the best rate possible. Thanks for continuing to choose Rider!

Glad to hear it!