Ridert

Stay away from this company

Stay away from this company. The e-bikes are junk. We had ours for less than a day before a code error appeared: E002. I worked with customer support, but they only respond at 2 AM since they are not based in the U.S. They are finally sending me a part, but it will take two weeks to arrive. Right now, I have a $1,000 paperweight. Additionally, they never sent me a key for the battery. The quality control is poor, just like the bike itself.