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RoadRunner Auto Transport

60 条评价

4.560 条评价
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关于 RoadRunner Auto Transport

数据更新
网站
roadrunnerautotransport.com
分类
家庭服务
所在地
United States · Bethpage
状态
待认证
近 12 个月
60 条评价
差评回复率
100%(7/7 条)
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RoadRunner Auto Transport靠谱吗?

RoadRunner Auto Transport(roadrunnerautotransport.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 60 条用户评价,属于家庭服务分类,口碑优秀。87% 的评价为 4 星及以上,8% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
Bryan美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

一致的沟通

一致的沟通。从取货到送货只用了一天的时间。价格很合理,没有什么惊喜。我的交易处理得很专业。我会推荐并且我肯定会再次使用他们的服务。

RoadRunner Auto Transport 回复2026-07-24

We truly appreciate you taking the time to share your experience. We're glad to hear communication remained consistent throughout your shipment and that your vehicle was delivered just one day after pickup. It's wonderful to know you found the process professional from start to finish. Thank you for choosing us to assist with your vehicle transport. We truly appreciate your recommendation and look forward to helping you again in the future.

L
LeviSG · 写过 2 条评价 · 已认证 · 体验于 2026-07-24 ·

沟通不畅,服务很棒。

让走鹃公司的人来交谈并制定时间表是一个挑战,但柴油汽车快递做得非常出色。不是走鹃的超级粉丝,而是柴油的超级粉丝。

RoadRunner Auto Transport 回复2026-07-27

We appreciate you taking the time to share your feedback and sincerely apologize for the difficulty you experienced reaching our team and coordinating your shipment. We understand how frustrating that can be. We're very glad to hear that Diesel Auto Express provided excellent service and made the transport a positive experience. We appreciate your comments, as they help us improve our communication, and we're grateful you trusted us to coordinate your vehicle shipment.

K
Kristin美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

沟通-一流

不仅与您的公司沟通,还与实际驾驶汽车的司机沟通!我建议您尽可能多地使用它们,因为这是我们与实际驱动程序的最佳体验!

RoadRunner Auto Transport 回复2026-07-23

We're glad to hear you had such a positive experience with the communication throughout your shipment. We work hard to keep our customers informed, and it's great to know both our team and the carrier provided the level of service you expected. We appreciate your kind words and are happy the carrier made such a positive impression. Thank you for choosing us to coordinate your vehicle transport.

M
Michael Richards美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-21 ·

第二次顾客

第二次顾客。快速、可靠、价格实惠,肯定会再次联系。

RoadRunner Auto Transport 回复2026-07-22

We're thrilled you chose us again to assist with your vehicle transport. Earning the trust of a returning customer means a great deal to us. We're glad you found the service fast, reliable, and affordable, and we look forward to helping you again the next time you need to ship a vehicle.

J
Jake美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

科尔维特

我的车及时交付了。 司机小心翼翼地把车从拖车上取下来

RoadRunner Auto Transport 回复2026-07-30

We're glad to hear your vehicle was delivered within the expected timeframe and that the carrier handled the unloading with care. We appreciate you taking the time to share your experience and are grateful you chose us to assist with your vehicle transport.

L
Linda Rosen美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-22 ·

良好的沟通使用它们 4…

沟通非常好,已经用了 4 次了,太棒了

RoadRunner Auto Transport 回复2026-07-23

We're so glad to hear you've had such positive experiences with us. It means a lot that you've trusted us to coordinate your vehicle shipments four times. We appreciate your continued support and are happy our team has consistently provided the communication you were looking for. Thank you for choosing us again, and we look forward to assisting you with your next shipment.

T
Tom Sjostedt美国 · 写过 1 条评价 · 体验于 2026-07-13 ·

这家公司很难打交道

这家公司很难对付。给出了两个不同的取货日期。这两个日期都没有满足。打了好几次电话都没有接到回电。服务人员告诉您致电运营商。打电话给他们,被告知走鹃在日期上撒了谎。尽可能远离这家公司。

RoadRunner Auto Transport 回复2026-07-23

We appreciate you taking the time to share your feedback and are sorry your experience did not meet your expectations. As outlined in the Terms of Agreement signed at the time of booking, all pickup and delivery dates are estimated and cannot be guaranteed. The pickup updates we provided were based on the information we received from the carrier, and unfortunately, carriers can encounter unexpected delays that affect their schedules. We understand how frustrating these changes can be. Each time you contacted us regarding the delay, our team reached out to the carrier to obtain the latest available update and passed that information along to you. We regret that the overall experience did not meet your expectations and appreciate your feedback as we continue working to improve our service.

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Brianna Akins美国 · 写过 4 条评价 · 体验于 2026-07-20 ·

最高负载谎言和哄抬物价

我强烈警告任何考虑 Road Runner 汽车运输的人。我的经历非常令人沮丧,感觉从开始到结束都在不断哄抬物价。 我在 4 月份收到了 7 月份发货的报价,并专门为顶载运输额外支付了 125 美元。提货前一周,我接到确认电话,并被告知现在的价格将比我原来的报价高出 150 美元。当我提出质疑时,得到的答复基本上是要么接受加价,要么取消。那时距离发货只剩下一周了,这感觉不是一个真正的选择。 在取车当天,尽管支付了额外的顶载服务费用,我的车辆还是被放置在承运人的较低层。此前我还被告知,只要前座上没有任何东西或遮挡驾驶员的视线,车内最多可以放置 100 磅的物品。我遵循了这些指示。我在掀背车的后备箱里放了两个 40 磅的手提箱和三张小沙滩椅,并盖上盖子以防止阳光直射,因为我被告知并支付了车辆顶部装载的费用。前排座位上没有任何东西,也没有任何东西遮挡视线。 第二天,车被提走后,我接到电话,说车里东西太多,要再向我收取 100 美元。那时,我反驳并准确解释了车里的东西,它在规定的 100 磅限制之下,并且它没有违反我得到的指示。我不同意额外收费,也没有再联系我。 车确实准时到达,但交付时仍处于底层。我打电话要求退还最高负载费,因为没有提供该服务。然后司机告诉我,车辆已经骑在上面了,只是为了交货而移到了下面。根据我在提货和送货时看到的情况,我不相信这种解释,但我当然没有办法证明事实并非如此。 我的结论是:评论警告最终价格可能会高于原始报价,这是绝对准确的,根据我的经验,顶级负载服务的额外费用是不值得的。在向这家公司预订之前要非常谨慎。获取额外的报价,拥有备用选项,并做好准备,在发货前最不方便取消时,价格可能会上涨。

RoadRunner Auto Transport 回复2026-07-21

We appreciate you taking the time to share your feedback and are sorry your experience did not meet your expectations. Regarding the rate adjustment, there are times when a surge in demand around a customer's desired shipment dates can lead to limited carrier availability. In those situations, to help accommodate the requested pickup timeframe, we may offer an optional rate increase. Customers are always free to decline the updated rate and cancel their shipment at no charge if they do not wish to proceed. After you advised us of the items in your vehicle, we immediately contacted the carrier to clarify the situation. Based on the information you provided, the carrier did not pursue the additional charge. As for the top load service, carriers may rearrange vehicles during transit and before delivery to safely and efficiently unload vehicles. Because of this, a vehicle that was transported on the top deck may be moved to the lower deck prior to delivery. We understand why this caused concern and apologize for any confusion. We appreciate you taking the time to share your experience, as feedback like yours helps us improve. We sincerely apologize again that your experience did not reflect the level of service we aim to provide.

S
Sean美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

反应极其灵敏且速度超快……

反应极其灵敏,运输速度超快。

RoadRunner Auto Transport 回复2026-07-21

We're glad to hear you had such a positive experience. Providing timely communication and coordinating a fast, efficient transport is always our goal. We appreciate your feedback and thank you for choosing us to assist with your vehicle shipment.

C
Cesar Valdez美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

优质的服务

RoadRunner Auto Transport 回复2026-07-22

We're so glad you had an excellent experience. We appreciate your feedback and hope to assist you again whenever you need to transport a vehicle.

M
Montry美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

专业、快捷。

RoadRunner Auto Transport 回复2026-07-20

We’re glad you had a professional and efficient experience. Our team strives to provide reliable communication and make the process as easy as possible from start to finish. Thank you for choosing us and for taking the time to share your feedback!

J
JW美国 · 写过 4 条评价 · 已认证 · 体验于 2026-07-17 ·

全程沟通良好

整个过程中沟通良好。 按承诺取货/送货。

RoadRunner Auto Transport 回复2026-07-17

We're so glad to hear you had a positive experience. It's great to know you were kept informed throughout the process and that everything went as expected. We truly appreciate you taking the time to share your feedback and hope we can assist you again in the future.

S
Sun美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

约翰很棒。

提车体验非常顺利。

RoadRunner Auto Transport 回复2026-07-17

We're glad to hear the pickup process went so well. It's great that everything came together as expected, and we appreciate you taking the time to share your experience. Thank you for choosing us, and we hope to assist you again in the future.

D
Dan美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

一切都很好。

RoadRunner Auto Transport 回复2026-07-17

We appreciate you taking the time to share your 5-star review. Your positive feedback means a lot to our team and we’re grateful for the opportunity to assist with your transport.

j
jero美国 · 写过 1 条评价 · 体验于 2026-07-17 ·

他们有史以来最糟糕的服务……

有史以来最愚蠢和最糟糕的服务,他们让我的运输延误了很多,我让承运人知道这非常重要,但似乎并不关心。他们声称是可靠的,但实际上很糟糕。这是我在任何汽车运输服务中经历过的最糟糕的经历。绝对是最糟糕的。

RoadRunner Auto Transport 回复2026-07-17

We appreciate your feedback and apologize for any inconvenience you've experienced. However, we are unable to find your booking based on the limited information provided. If you could please provide more details regarding your booking such as the name associated with the order or the booking number, we would be happy to investigate further. Your satisfaction is our priority, and we are committed to addressing and resolving any issues you may have encountered.

N
Neel美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

司机很棒

司机很棒。出色的

RoadRunner Auto Transport 回复2026-07-16

We're so glad to hear you had such a great experience. It's wonderful that the carrier provided excellent service and made the transport process a positive one. We appreciate your feedback and hope we have the opportunity to assist with coordinating your next shipment.

G
Gustavo美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

Excelente bueno extra rápido!SI CUMPLEN!

优质的服务——非常好而且超级快。他们确实兑现了自己的承诺!谢谢。

RoadRunner Auto Transport 回复2026-07-15

We're so glad to hear you had a great experience! Thank you for your kind words and for recognizing the fast service. We truly appreciate your trust and look forward to assisting you again in the future. ¡Nos alegra mucho saber que tuvo una excelente experiencia! Gracias por sus amables palabras y por destacar la rapidez del servicio. Agradecemos mucho su confianza y esperamos poder ayudarle nuevamente en el futuro.

J
John F美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

海岸到海岸!

海岸到海岸的运输。第二次使用 RoadRunner...非常简单,价格优惠,没有任何问题。 这次 Big Dreams Auto Hauler Corp. 将我的新款 2026 G86 从卡利运送到佛罗里达州......提前一天交付,而且没有任何划痕!司机很专业,友善,全程通过短信和电话进行沟通。再次五星级。

RoadRunner Auto Transport 回复2026-07-15

We're glad to hear you chose us again for your vehicle shipment and that this experience was just as positive as the first. It's great to know the carrier kept you updated throughout the trip and that your vehicle arrived ahead of schedule in excellent condition. We truly appreciate your continued trust and your 5 star recommendation, and we look forward to helping coordinate your next shipment whenever you need us.

G
Gustavo美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

早到了!

早到了!!承运人分配有点让人紧张,但比周末快了几个小时。周六取货成功,并在周一到达,而不是周二或周三。非常非常感谢。司机和承运人非常友好!

RoadRunner Auto Transport 回复2026-07-16

We're so glad to hear everything worked out so well! We understand that waiting for a carrier assignment can be stressful, and we appreciate your patience throughout the process. It's great to hear the weekend pickup helped get your vehicle delivered even earlier than expected and that the carrier provided friendly service. Thank you for sharing your experience, and we hope to assist you again in the future.

L
Lindsey, Finis美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

穆罕默德很棒

RoadRunner Auto Transport 回复2026-07-15

We’re so glad to hear you had a great experience. We appreciate your trust in us to arrange your vehicle transport.