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RoadRunner Auto Transport

60 条评价

4.560 条评价
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关于 RoadRunner Auto Transport

数据更新
网站
roadrunnerautotransport.com
分类
家庭服务
所在地
United States · Bethpage
状态
待认证
近 12 个月
60 条评价
差评回复率
100%(7/7 条)
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RoadRunner Auto Transport靠谱吗?

RoadRunner Auto Transport(roadrunnerautotransport.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 60 条用户评价,属于家庭服务分类,口碑优秀。87% 的评价为 4 星及以上,8% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
Joe美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

非常专业,做了他们所做的事情……

非常专业,完全按照他们所说的去做。我强烈推荐他们

RoadRunner Auto Transport 回复2026-07-13

We're so glad to hear everything went as expected and that the process was handled professionally from start to finish. We appreciate your recommendation and are grateful you chose us to coordinate your vehicle shipment. Thank you for your support!

J
Jason美国 · 写过 1 条评价 · 体验于 2026-06-16 ·

他们损坏了我们的货物

他们损坏了我们的货物,拒绝履行索赔,并使用拖延和繁琐的策略,显然是为了在多次联系索赔后减少他们必须支付的金额。

RoadRunner Auto Transport 回复2026-07-14

We appreciate your feedback and apologize for any inconvenience you've experienced. However, we are unable to find your booking based on the limited information provided. If you could please provide more details regarding your booking such as the name associated with the order or the booking number, we would be happy to investigate further. Your satisfaction is our priority, and we are committed to addressing and resolving any issues you may have encountered.

R
Ray美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-11 ·

优质承运商非常棒

优质承运商非常棒。非常专业

RoadRunner Auto Transport 回复2026-07-13

We're happy to hear the carrier provided such a professional experience. We appreciate you trusting us to coordinate your shipment and are glad everything went well. Thank you for taking the time to share your feedback!

L
Louis美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·

协调员亚历克斯很棒,我的…

协调员亚历克斯很棒,我的运输员托马斯也很棒。

RoadRunner Auto Transport 回复2026-07-13

We're glad you had a great experience with both our team and the carrier. It's great to know the coordination process was handled professionally and that the transport itself met your expectations. We appreciate you trusting us to assist with your shipment and are grateful you took the time to share your experience. Thank you for your kind words!

A
Andy美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

很棒的经历

很棒的经历。在接机之前可以有更好的沟通。

RoadRunner Auto Transport 回复2026-07-15

We're glad to hear you had a great experience overall! We also appreciate your feedback about communication before pickup, as there's always room for improvement. Thank you for choosing us, and we hope to have the opportunity to assist you again in the future.

C
Chris美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·

汽车运输

我对整个过程从开始到结束感到非常满意。我所有的事情都是在网上做的。他们发送了提货、路线和送货的最新信息。我强烈推荐它们并将在将来使用它们。

RoadRunner Auto Transport 回复2026-07-09

We're thrilled to hear the entire process was a positive experience for you. It's great to know the online booking was convenient and that the shipment updates kept you informed every step of the way. Your recommendation means a great deal to us, and we truly appreciate the opportunity to coordinate your vehicle shipment. We look forward to assisting you again in the future!

L
Luis美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

优质的服务值得信赖且快捷

RoadRunner Auto Transport 回复2026-07-09

We're glad we could help coordinate your vehicle shipment and make the process both fast and dependable. We appreciate your trust in us and look forward to assisting you again whenever you need auto transport.

J
Jeremy美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

良好的沟通和服务

良好的沟通和服务。会再次与他们一起运送。

RoadRunner Auto Transport 回复2026-07-09

We're happy to hear you were pleased with the communication throughout your shipment and that your experience met your expectations. We appreciate your recommendation and would be glad to help coordinate another vehicle shipment for you in the future.

R
Roger美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

这仅适用于 Road Runner 的眼睛

这仅适用于 Road Runner 的眼睛。如果没有安东尼,我会给我的经历打 1 分。分包司机违反合同约定的;违背我的意愿,在错误的日期提车并在错误的日期交付;尽管有交钥匙指示,但当骨干人员在目的地值班时,汽车还是交付了。事后,安东尼非常乐于助人。不过,我希望得到一些小额退款

RoadRunner Auto Transport 回复2026-07-09

Thank you for sharing your feedback. We apologize for any inconvenience caused during the process. We’re glad our representative was able to assist and provide the support you needed. We appreciate you choosing RoadRunner and taking the time to share your experience.

B
Brandon Hicks美国 · 写过 3 条评价 · 已认证 · 体验于 2026-07-05 ·

如此美妙的经历

真是一次美妙的经历!我会很乐意毫不犹豫地再次使用走鹃!

RoadRunner Auto Transport 回复2026-07-08

We're so glad to hear your experience left such a positive impression! Knowing you would choose us again is the highest compliment we could receive. We truly appreciate your support and look forward to helping coordinate your next vehicle shipment whenever you need us.

C
Clifford美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

我运送车辆的全部经验......

我运输车辆的总体经验非常好。 从最初的接触到交付,我对这项服务非常满意。 谢谢!

RoadRunner Auto Transport 回复2026-07-08

We're delighted to hear you had an excellent experience from booking through delivery. It's wonderful to know the process met your expectations. We appreciate you choosing us to coordinate your vehicle shipment and hope to have the opportunity to assist you again in the future!

J
Jon Symington美国 · 写过 3 条评价 · 体验于 2026-06-18 ·

审查所有选项

埃里克给我报了 1800 美元,并告诉我,我的另一个报价是 1350 美元,这会在我脸上爆炸。当我要求匹配这个价格时,他笑了。不用说,另一家公司的 1350 美元报价非常顺利,汽车在 6 天内从 NV-IN 交付。粗鲁的客户服务不是赢得业务的方法。下次要谦虚一点。

RoadRunner Auto Transport 回复2026-07-08

We sincerely apologize that your interaction with our team left you with this impression. Providing courteous and professional service is important to us, and we're sorry to hear your experience fell short of that standard. We appreciate you bringing this to our attention, and your feedback will be reviewed and handled internally with the appropriate team. We wish you all the best and appreciate you taking the time to share your experience.

M
Michael美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

赫克托

司机赫克托非常棒! 从预订到送货,工作人员都很乐于助人。

RoadRunner Auto Transport 回复2026-07-07

Thank you for your 5-star review! We're glad to hear you had a positive experience from booking through delivery and that the carrier provided helpful service along the way. We appreciate you choosing RoadRunner to coordinate your vehicle transport and look forward to assisting you again in the future!

O
Onitisha美国 · 写过 2 条评价 · 体验于 2026-07-06 ·

最差的客户服务,请致电并获得其他选择

1.最后一刻涨价通知;接送前约 1.5 小时。 2. 粗鲁的来电者告知成本增加,并表示我联系的公司只是一家经纪人,不能保证价格……在安排车辆运输时没有讨论这一点。 3. 无运输车辆公司的收据或联系信息。 4. 个人财产、阳光损坏,未经司机任何确认,直到下车后才引起他的注意。 5.总体来说客户服务和体验很差。

RoadRunner Auto Transport 回复2026-07-07

Thank you for your feedback. As we discussed over the phone, we sincerely apologize that your experience did not meet your expectations. Regarding the rate adjustment, there are times when increased demand around a customer's preferred shipment dates can result in limited carrier availability. In those situations, customers may choose to proceed with an optional rate increase to help secure a carrier sooner, wait until additional carriers become available, or cancel the order at no charge. We also apologize for the damage to your solar light. As discussed, we issued a $50 refund to help offset the cost of the damaged item. We appreciate you taking the time to speak with us and share your feedback.

C
Chris美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·

准时取货和送货!

很棒的服务。 由承运商提货并准时送达......预订很容易。

RoadRunner Auto Transport 回复2026-07-07

We're so glad to hear the booking process was straightforward and that everything came together as planned, from coordinating your enclosed transport to an on-time delivery. We appreciate you choosing us to arrange your shipment and hope to assist you again in the future.

F
Frederick Young美国 · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·

非常快速和简单

非常快速和容易。 很好的沟通。并且交货快捷。 司机真的很好,按照承诺交付了我们的车。 谢谢。

RoadRunner Auto Transport 回复2026-07-06

We're delighted to hear your transport experience was straightforward from start to finish. Providing clear communication throughout the process is something we strive for, and we're glad everything stayed on schedule. We'll also be sure to share your kind words with the carrier regarding their professionalism and friendly service. We appreciate you choosing RoadRunner Auto Transport and hope to assist you again in the future.

B
Bob Foisy美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-03 ·

汽车运输

关于还车时间的良好沟通

RoadRunner Auto Transport 回复2026-07-03

Thank you for your feedback! We're delighted to hear that communication regarding your vehicle's drop-off was clear and timely. We appreciate you choosing RoadRunner Auto Transport and look forward to assisting you again in the future.

T
Thom美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

快速高效的恢复和……

快速高效的恢复和交付。

RoadRunner Auto Transport 回复2026-07-02

Thank you for your review! We're glad your vehicle was picked up and delivered efficiently. We appreciate you choosing us to coordinate your transport and look forward to assisting you again whenever you need to ship a vehicle.

F
Frances美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-02 ·

最佳体验

最好的体验。我最初在发货前一个月与另一家公司签约。 到了他们应该来的那天,他们仍然没有找到司机。我自然很不高兴。过了一会儿,他们打电话说可以给我找个司机,但要多花 105 美元。决不。我打电话给公路跑者。他们第二天就来接我的车,并在第二天直接将其送到我儿子的车道上。哇!那真是令人印象深刻。

RoadRunner Auto Transport 回复2026-07-03

We're so glad we were able to coordinate your transport quickly and that your vehicle was picked up the very next day and delivered the following day. It's wonderful to hear everything came together so efficiently and that the vehicle arrived directly to your son's driveway as planned. We truly appreciate you choosing RoadRunner Auto Transport and hope to have the opportunity to assist you again in the future.

K
Kasandra美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

易于在线设置,我们的驱动程序...

在线设置很容易,我们的司机很棒

RoadRunner Auto Transport 回复2026-07-01

We're glad the booking process was simple and convenient, and that the carrier provided a great transport experience. We appreciate you choosing us to coordinate your shipment and hope we have the opportunity to assist you again in the future.