高品质CF棒
高品质 CF 棒,非常适合我们的应用。运输也快速且价格合理。
Thank you, Paul! We really appreciate your business!
Rock West Composites(rockwestcomposites.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 103 条用户评价,属于建筑与制造分类,口碑良好。82% 的评价为 4 星及以上,10% 为 1 星;商家回复了 64% 的差评;近 12 个月新增 29 条。数据最后更新于 2026-08-11。
高品质 CF 棒,非常适合我们的应用。运输也快速且价格合理。
Thank you, Paul! We really appreciate your business!
当我收到 InfinitubeV 系列碳纤维管的 2 个部分(06 和 07)的订单时,我立即对管子的粗糙表面感到惊讶。 他们网站上的描述并没有明确表示“未完成”(这是默认设置)意味着管子将具有粗糙的纹理表面。它只描述了“可选的定制打磨”使外径减少了少量,并且打磨过程还去除了外部大提琴包裹的光泽度。描述中没有提到打磨过的管子和未完成的管子之间的光滑度或纹理差异。只要光滑的管子就可以了。他们使用术语“良好的美学”来描述定制砂管的表面处理,遗憾的是没有提供任何客观的描述。 最重要的是,我收到的管子的粗糙表面不适合我需要它们的应用。我需要管子之间的平滑和安静的滑动动作,但这些不能实现这一点。在我看来,光滑的表面应该是默认的,而粗糙的未完成的表面应该是一个选项。 我立即尝试多次通过电话联系客户服务,并在一周前发送电子邮件至:orderstatus@rockwestcomposites dot com,但没有回复,想看看可以对我未完成的管子做什么。
这是我唯一能得到我需要的东西的地方。我还喜欢基于数量的折扣,而且他们向公众销售,而不仅仅是 B2B。
Thanks Craig! We appreciate your continued business!
谢谢very muck,一切顺利。
Thanks Giovanni! We really appreciate your business.
你们及时交付了我订购的产品,你们对我订单的处理也正是我所期望的。
Thanks for shopping with us John. It's great to hear you got what you needed!
正是我们所需要的并且交货及时。
Thanks for shopping with us David!
经过几次购买步骤后,我以为我已经购买了一个尺寸合适的管子,但当我收到它时,情况并非如此。 在下订单之前提供有关实际购买商品的即时反馈。
David, After reviewing your order, I found that the product you ordered is "sold by the foot" and states both on our website and in your order confirmation. I would be happy to create a shopping cart for future orders. A "customize button" also allows you to enter the required quantity and length. We apologize for the inconvenience and will work to improve the information provided for a more straightforward transaction.
我还没有收到包裹。当您甚至没有确认我收到订单时,为什么我会收到一份有关我的订单进展情况的调查问卷。
产品与描述一致,价格合理,发货迅速。
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
当我们通过电子邮件提问时及时回复。 优良的产品质量。 准时交货。
Thank you for posting your positive review. Our team at Rock West Composites is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We look forward to working with you again.
艾米丽·刘易斯(Emily Lewis)不遗余力地亲自交付我的订单。我对她感激不尽。我会向与我有业务往来的每个人介绍该产品和你们的客户服务。 吉姆·弗里
Thank you for posting your positive review. Our team at Rock West Composites is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We look forward to working with you again.
你们的产品交付非常及时/快速! 一切都很顺利...谢谢!
We are glad your order promptly arrived! We understand the importance of quick and efficient delivery and are happy we could meet your expectations. Your kind words are much appreciated. Thank you for choosing us.
通过电子邮件进行沟通非常缓慢,而通过电话则不可能。 我花了1000美元,什么也没看到。 不确定这是一家真正的公司
Thank you for providing your feedback. While I can promise we are 100% a real company, we apologize for the inconvenience and frustration you have experienced. After reviewing the communication that transpired, I assure you that our team provided the most accurate information available to them. We recently made changes, one of which is with our phone system; as you may have noticed when you call, it states that emailing orderstatus@rockwestcomposites is the quickest way to receive a response. We will continue striving to enhance the customer experience with the information you provided.
沟通和准时交货,我在12/13/24下了订单,但我仍然没有收到。 我打了好几次电话和电子邮件才弄清楚为什么我还没有收到杆子。 尝试追踪货件,但我收到的号码不正确。 我的客户想要取消订单,我被告知这周就会收到,但我还没有收到。
We value your feedback as it helps to improve our processes. Upon further review, I encountered several emails with delayed responses to our team's questions about ensuring the best quality product for your project(s). Again, we apologize for the delay and appreciate your patience. Our team is also learning from this experience to ensure you'll have a better shopping experience with us next time.
流程简单:我订购,他们处理订单,订单到达且正确。 正是我想要的。
We sincerely appreciate your business and your valuable feedback. Your satisfaction drives us, and we can’t wait to welcome you back for another outstanding experience. At Rock West Composites, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
订单交付速度非常快。 谢谢。 时间就是金钱!
We are honored by your excellent review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
我请求 RMA 退回错误订购的商品。请求 RMA 的电子邮件被无意中忽略,并且未发送退货请求。然而,当他们的错误被发现时,一位非常友善且乐于助人的客户支持代表立即联系了我,他们开始着手恢复可能是不幸的服务事件。退货已获授权,并协助我为正确的产品下了新订单。我强烈推荐 Rock West Composites,并且将来会再次向他们订购。一流的客户服务!
Thank you for taking the time to provide your feedback. I'm sorry to hear about your experience. At Rock West Composites, we aim to deliver excellent customer service and quality products, so I'm disappointed to hear that wasn't the case for you. I hope that we were able to make this right and assist with getting your return set up.
论坛非常有帮助,而且发货速度很快。谢谢你们!
We are so glad you had a positive experience with Rock West Composites. Your support is invaluable to us. We are looking forward to seeing you again soon!
良好的沟通和对问题的快速响应。 订单按约定时间交付!
Thank you so much for your review. We hope to always make your experience wonderful at Rock West Composites.
很棒的产品和从订单到交货的惊人时间。
Thank you for the 5-star rating! We are thrilled that you enjoyed our product. Your feedback motivates us to continue providing exceptional service to all our customers.
共 103 条符合条件的评价