Rootedgarb（rootedgarb.com）在 OK.one 的综合评分为 1.2 分（满分 5 分），基于本站收录的 10 条用户评价，属于购物与时尚分类，口碑较差。90% 的评价为 1 星，差评比例偏高；商家尚未回复差评。数据最后更新于 2026-10-25。
My order came and it was terrible!!! Customer service agreed it was unexceptable, however they are a small company and could not live up to there return policy. So I have 2 shirts, unable to wear, exchange or return them. If you order from them, your throwing away money! Poor poor quality, cant even donate them for free.
This company is terrible. They give the impression that the items are made in the states in Garland, Texas. I only live a couple hundred mi from Garland Texas. I ordered my things on on June 30th thinking that they would be here quickly, because they are just coming from a couple hundred miles away. It is now the 3rd of August and I still have not received my items. I have emailed the company three times and have only gotten a reply once. No one is replying to my emails now. I have now asked for either to receive items or give me a refund? Still no reply. They also say they support veterans, I have a feeling that is false too.
I order 3 shirts, 2 pairs of shorts and a hat from here. The shirts were ok even though they arent what they were supposed to be, but the we the people shorts I ordered weren't denim like they were supposed to be. The designs are printed on and they are the wrong material. The hat was supposed to be glow in the dark and its not.
Grossly misleading representation of what they are selling. The pictures that you see of their items are not what you get. The material is a Jersey/polyester type of material. The appliqués on some of the garments pictured are in reality just printed or woven onto/into the fabric. The construction of the garments are very simple. The dress I ordered which was pictured as having pleats at the waistline and a zipper in the back actually had no pleats and no zipper. It was just a wide waistline with no pleats at all. Constructed to be a pull on dress. One shirt was completely missing the word “one” for the phrase One Nation Under God. They told me the best they could do was a 30% refund. Not acceptable. Also, shipping time is very misleading. I ordered on June 30th. Website said 3-5 days shipping time. Order received July 26, 2026
I ordered jeans and a tshirt. What I received is a cheap pair of parachute type pants. NOTHING like what was advertised on the site. BUYER BEWARE. Clothing does NOT come from the United States. It comes from china. Customer service does not honor returns. They request photos of packaging that does not exist. Clothing is cheap, colors are faded and print is blurred. ABSOLUTELY AWFUL quality. There is no physical address available for the company. THIS COMPANY IS A FRAUD
I ordered 2 items, a glittery top and a flowing type dress, in patriotic colors for the 250th 4th of July on June 29, 2026. I was under the impression that the vendor was located within the US and the shipment would be received quickly. The order was processed, but the shipment took over 3 weeks to arrive. The shipping label says the package was shipped from Rancho Cucamonga, CA, which is less than 45 miles from my house! What the heck! 24+ days for that? Also, the pictures are not even close to showing the reality of the items. The top has absolutely no glitter at all. The dress doesn’t look anything like the picture. After 17 days after the order and not receiving the package I placed a dispute with my credit card company are received a refund. The package did arrive a week later, but I will never wear either item, they will be contacted. The company charged $60 for these 2 items and the times are not anywhere near worth that. Very poor quality.
How does Trust Pilot rate “Rootedgarb” With a 3.2 star rating and show 50% 1 star and 50% 3 stars??? To me… idk, but half of 1 plus half of 3 kinda equals 2. Not 3.2. TRUST pilot??? I think not. You just cost me over $40 trusting your reviews on a purchase I made June 28th that was supposedly coming from Huston Texas and would be received before July 4th. It is now July 14th, package coming from china, still in California waiting to be picked up. I should have known that when someone has to include the word TRUST, get ready for the lie.
Ordered 06.30.26. Ad said made in USA although it appears to be shipping from China. Advertised 5 days to receive yet no product received. I emailed to inquire status and was sent to a tracking site that charges $ to get info. FRAUD!!!
Going to their website, just created in 2026. The ad looks very convincing on the print and rhinestone application. They claim shirts made in Texas. I am leery as you can’t access company info or even contact info.
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