RoseSkinCo

Hello Ha Lin, Wow, this is amazing! We’re so happy for you! It’s awesome to hear how much Lumi has helped, and we really appreciate you sharing your results. You’ve made our day! 🤗 -Michelle

Hello Michelle, Really appreciate you taking the time to share this. It’s not always easy finding something that works when you’ve tried so many options before, so hearing that Lumi is making a noticeable difference, especially early on, is incredibly encouraging. Thanks for trusting us and being so open about your experience. We’re rooting for you as you continue your journey!

Hello Sofya, Thank you so much for the shoutout! We’re so glad Chalene and Sheena were able to take great care of you, we’ll be sure to pass along your kind words! 🤗 -Michelle

Hello Juliana, We’re sorry to hear about the issue you’ve encountered with your device. Please be assured that your purchase is covered under our product warranty. Our team has already reached out to you via email to assist with the next steps and ensure this is resolved appropriately. We appreciate your patience and look forward to assisting you further. -Michelle

Hi Angela, This was such a joy to read. Thank you so much for taking the time to write such a thoughtful review! We’re so glad you’re loving your Nura and that it’s become a staple in your routine. It is amazing what a difference it makes, right? Huge thanks for spreading the word, too! We really appreciate this. 😊 -Michelle

Hi Snow, Thank you so much! We’re really glad you had a great experience, we’re always here if you need anything! 🤗 -Michelle

Hello Sania, Wow 😍 thank you so much for sharing this! It means a lot that you gave Lumi a real chance, especially after feeling skeptical. Knowing that it’s made such a big difference for you (even compared to clinic results!) truly makes our day. ✨ We’re so happy you’re loving it and we’re sincerely cheering you on all the way! 🥳 -Michelle

Hi Tarundeep, This honestly means so much to us. Thank you!! We’re really happy to hear the Petal 2 Facial Brush has been helping your skin. It’s always the best feeling knowing our products are making a real difference. 🥹 -Michelle

Hello Zahra, We’re truly sorry to hear this and take feedback like yours very seriously. We want to learn more about what happened and ensure your concerns are properly addressed. Based on the details you’ve provided so far, we haven’t been able to locate a matching order in our system. If you could kindly share your order number or reach out to us directly at [email protected], we’d be more than happy to look into this further for you. -Michelle

Hello Chid, This absolutely made us smile!! Thank you so much! We love hearing that you’ve felt supported throughout your IPL journey (skincare with your bestie 😉 we love that!). We’re excited for you to see those long-lasting results and are always here cheering you on. 🌟 -Michelle

Hi Megan, Charlene will be so happy to hear this. Thank you for the shoutout! 💬 So glad she made your experience a positive one! 🤗 -Michelle

Hi Marisa, Thank you for this! We’re really happy we could help and that you and your daughter are enjoying the products. It means the world to us to have your trust and we’ll be here anytime you need us! 😉 -Michelle

Hi Hat, We really appreciate you taking the time to share this! While we’re sorry the product didn’t work out for you, we’re really glad to hear you felt supported by our team and that means everything to us. We always want our customers to feel heard and cared for. If there’s ever anything more we can do, we’re just a message away. 😊 -Michelle

Hello Farheen, Thank you so much for this honest and thoughtful review. We know it takes trust and patience to stick with something new, especially when results aren’t instant so hearing that you gave it a real shot and saw the changes come through means a lot. 🥹 We’re genuinely so happy it’s working for you, and that you’re seeing smoother skin and slower regrowth. That’s exactly what we hope for. 💪 Your recommendation really means the world to us. ❤️ -Michelle

Hi Rebecca, Thank you so much for your kind words! We’re so glad we could help and that everything got sorted out quickly. Mistakes happen, we're just happy you reached out so we could fix it together! Your support truly means the world to us. We're always here if you need anything at all! 🙂 -Michelle

Hi Kimberly, I’m really sorry you’re going through this. Waiting weeks for a package especially without clear updates can be incredibly frustrating, and I completely understand why you’re upset. We’re a Canada-based company, so international orders do go through customs, and unfortunately, those delays are beyond our control. That said, we never want any customer to feel ignored or unsupported during the process. We’d love to check on your order and help however we can. If you could kindly share your order number here or email us at [email protected], we’ll make it a priority to look into it and take care of you. 🙂 -Michelle

Hi Sandra, Thank you so much for taking the time to share your experience. I’m really sorry to hear that this was the experience you had. That’s never what we want for anyone who shops with us. We truly want all of our customers to feel supported and cared for every step of the way. I understand how difficult it must have been navigating this with an injury, and I’m sorry if our process felt more stressful than helpful. We genuinely try to make things right, even when there are limitations, and we always want to be sure you’re heard. We’ve reached out to you via email to go over everything clearly and offer any additional support you might need. Please don’t hesitate to reply, we’re here and more than happy to help. -Michelle 🙂

Hi Zehra, Thank you so much for your kind words! We're really glad to hear you had a great experience with our team. We're always here to help whenever you need us! 💛

Hi Jennifer! Thank you so much for your kind words. We’re really sorry the device wasn’t the right fit for your skin, but we’re glad we could make the return process smooth for you. 🤗❤️ -Michelle

Hello Carolyn, Thank you so much for your thoughtful review, and for taking the time to share it here. We're truly glad we could support you and make a positive difference. Your kind words mean a lot to our team. 🥹✨ -Michelle