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Saatchi Art

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关于 Saatchi Art

数据更新
网站
saatchiart.com
分类
活动与娱乐
所在地
美国
状态
待认证
近 12 个月
202 条评价
差评回复率
100%(13/13 条)
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商家自述

在萨奇艺术公司,我们的使命是帮助您发现并购买世界各地最优秀的新兴艺术家的作品。我们的在线画廊拥有世界上最多的原创作品精选,提供来自 110 多个国家的 90,000 多名新兴艺术家的超过 140 万件绘画、素描、雕塑和照片。萨奇艺术由专家策展人团队领导,他们的工作是帮助您做出明智的艺术品购买决定。通过他们每周精选的收藏来发现艺术品,或利用免费的艺术咨询服务。我们为能够为全球艺术品买家提供世界一流的客户服务而感到自豪。我们的 7 天 100% 退款保证让您可以放心购买,并且我们会处理运输的各个方面,以实现完全无忧的交付。探索原创艺术

以上内容由商家自行提供,未经平台核实。

Saatchi Art靠谱吗?

Saatchi Art(saatchiart.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 202 条用户评价,属于活动与娱乐分类,口碑优秀。88% 的评价为 4 星及以上,5% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。客户经常提到,该平台提供了由世界各地才华横溢的艺术家创作的一系列独特、美丽的艺术作品。人们喜欢浏览网站并顺利完成订单而不会遇到任何障碍的简单性。消费者始终欣赏快捷的送货服务和仔细、安全的包装,确保精致的艺术品始终安全抵达且完好无损。 然而,一些人提到了有关海关文件和承运人后来开具发票的单独运费的意外问题。一些评论家对某些未能达到标准预期的低质量照片感到不满意。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

非常满意。

艺术太棒了。该作品在照片中得到了很好的体现。萨奇艺术的沟通迅速而清晰。我只希望我能早点收到我的艺术作品,因为它很漂亮。

Saatchi Art 回复2026-05-18

Thank you for your thoughtful review. We’re so glad to hear the artwork met your expectations and that communication was clear throughout. We’re sorry the delivery took a bit longer than expected, and we truly appreciate your patience. It means a lot to know the piece was worth the wait. If you’re open to it, we’d love to see installation photos, feel free to send them to [email protected] Thank you again!

对自己的无能感到非常震惊……

对萨奇艺术公司的无能和完全缺乏客户服务感到非常震惊。 一个多月前,我为一位客户购买了一件非常昂贵的艺术品(订单#US100237361),但它仍然没有到达。从那时起,我多次联系萨奇艺术公司,要求提供更新、问责或任何有意义的信息,但没有收到任何有用的回报。 最令人难以置信的是,我被明确承诺在昨天 5 月 13 日之前得到答复和解决方案。可以预见的是,这个最后期限的到来和结束都是零跟进、零紧迫性和零专业精神。 对于一家将自己定位为优质艺术品市场的公司来说,其服务水平却糟糕得令人震惊。没有透明度。没有所有权。没有主动沟通。只有含糊其辞的电子邮件、空洞的保证和无休止的拖延。 多年来我在萨奇艺术公司花费了数千美元,这次经历彻底摧毁了我对公司的信任。如果这是他们处理高价值订单和长期客户的方式,那么买家在通过他们购买任何东西之前应该仔细考虑。 可怕的经历。令人尴尬的客户服务。完全不能接受。

Saatchi Art 回复2026-05-15

We’re very sorry to hear about your experience and understand your frustration, especially given the delays and lack of timely communication you described. This is not the level of service we aim to provide, particularly for a long-time collector and valued customer. We recognize how disappointing this situation has been and sincerely apologize for the missed expectations regarding follow-up and resolution timelines. Your feedback has been shared with the appropriate teams internally, and we are actively reviewing the order and communication history to ensure the matter receives the attention it deserves. Thank you for taking the time to share your experience.

我从希腊买了一幅油画

我买了一幅油画。总的来说,我对这个网站很满意,我收到了每个动作的详细报告。图片没有立即发送(延迟了大约一周),但我得到了确切的日期和 DHL 跟踪,发货后第二天就从希腊到达保加利亚。除了我在网站上支付的税费外,没有额外的税费。总的来说,这是一个值得信赖的网站。关于这幅画需要提到的一件事是,它比网站上图片上的那幅画要暗,但只要光线良好,它就可以了。

Saatchi Art 回复2026-05-15

Thank you for sharing your experience and for your thoughtful feedback. We're so glad to hear you felt well informed throughout the process and that your artwork arrived safely and quickly once shipped. We also appreciate you mentioning the slight delay and the difference in lighting and tones compared to the website images. Because original artwork is photographed under varying lighting conditions and viewed across different screens, colors can sometimes appear slightly different in person. Thank you again for your support of our artist community, and we hope your new painting brings you enjoyment for years to come!

我从法国订购了一幅画

我从法国订购了一幅画。这幅画在购买后一周内就到了。总体来说体验很好。这是我从萨奇购买的第五幅画。一切都状态良好。增加艺术收藏的好方法!萨奇的工作人员非常乐于助人。这个萨奇绝对不会出错!

Saatchi Art 回复2026-05-14

Thank you so much for your continued support and for adding another piece to your collection with us! We’re thrilled to hear your painting arrived quickly and safely from France, and that you’ve consistently had positive experiences with your purchases. It means a great deal to know our team has been helpful along the way. If you're open to it, we'd love to see installation photos! Please feel free to send them to [email protected] We appreciate your support of our artist community and hope your new artwork brings you joy for many years to come!

可靠的

可靠、易于联系且非常专业。总体而言,我的体验非常顺利,并且在整个过程中都得到了很好的支持。我很乐意再次购买。

Saatchi Art 回复2026-05-14

We're so happy to hear you had a great experience! If you're open to it, we'd love to see installation photos, feel free to send them to [email protected]. Thank you for sharing and for supporting our artist community!

从开始到结束委托......

从开始到结束,委托过程都很简单、快捷。我对我的定制艺术品非常满意,并且喜欢它在我的空间中的外观。

Saatchi Art 回复2026-05-13

We’re thrilled to hear the commission process felt smooth and efficient from start to finish and that you're happy with the artwork! If you're open to it, we'd love to see installation photos. Please feel free to send them to [email protected] Thank you for supporting our artist community, and we hope your artwork brings you joy for many years to come!

艺术作品得到了很好的展示,并且……

艺术作品得到了很好的展示和描述,报价过程简单快捷。 我购买的这件作品非常漂亮并且描述准确。 艺术家将物品装在一个包装精美的盒子中,并附有精美的便条和 COA

Saatchi Art 回复2026-05-14

Thank you for your review! It’s great to know the piece arrived beautifully packaged with the artist’s note and certificate of authenticity. If you're open to it, we'd love to see installation photos. Please feel free to send them to [email protected] We appreciate your support of our artist community and hope you enjoy your new artwork for many years to come!

我们非常喜欢我们的照片……

我们非常喜欢 Xan Padron 拍摄的照片!它自豪地悬挂在我们的会议室中,我们的员工每天都会欣赏它,每一位来访的客人也都会喜欢它。

Saatchi Art 回复2026-05-14

Thank you for your review! We’re so happy to hear you’re enjoying the photograph, and it’s wonderful that it has found a home in your conference room where both your team and guests can appreciate it daily. If you're open to it, we'd love to see installation photos. Please feel free to send them to [email protected] Thank you again!

注意客服可能不回复

在购买之前,我询问是否会收到真品证书,并被告知可以。当这幅画到达时,我收到了一张非常差劲的复印证书图像。我立即发送了一封电子邮件,但尚未收到任何回复,除了自动回复,表明有人会在 1-2 个工作日内回复

Saatchi Art 回复2026-05-12

Thank you for the feedback. We’re sorry for the frustration with both the certificate of authenticity and the delay in getting back to you. A member of our team has since reached out directly to assist. We appreciate your patience and the opportunity to make this right.

从开始到…的绝佳体验

从开始到结束都很棒的体验。艺术品安全抵达,与描述的一模一样,具有专业的包装和顺利的国际交付和海关处理。整个过程中与平台和艺术家的沟通都是深思熟虑和细心的。一个发现独特的当代艺术家并自信地收集有意义的作品的好地方。

Saatchi Art 回复2026-05-11

Thank you so much for your thoughtful review. We’re delighted to hear that your experience was smooth from start to finish and that your artwork arrived safely and as expected. Thank you for sharing and for your support of our artist community. We hope your new piece brings you joy for many years to come.

轻松订购独特的艺术作品,并且价格低廉……

轻松订购独特的艺术品,而费用只是参观画廊的一小部分 这是我第三次购买,艺术品很快就到达了并且包装得很仔细 每一件作品都经过鉴定

Saatchi Art 回复2026-05-08

Thank you so much for your review! We’re so happy to hear that the ordering process has been smooth. We truly appreciate your kind words and support of our artist community, and we hope each new piece brings you joy for many years to come.

卖掉了一件作品

卖掉了一件作品,我已经忙了几个月才拿到钱。 hyper wallet 一直拒绝 w8ben 表单。 还没收到我的钱。

Saatchi Art 回复2026-05-05

Thank you for your feedback, we’re sorry to hear how frustrating this process has been. It’s important that the required forms are completed correctly, as any incorrect or incomplete information can delay the release of funds. A member of our team will be in touch with you directly to provide further guidance and help move this forward.

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