I ordered paint and woodstainer in March. I received confirmation and that I would have to wait for packaging then that the goods had been shipped from China! Needless to say I received nothing! Luckily it was only £43 but even so it's amazing that they get away with it.
A follow up. No refund and stopped replying to emails. Total scam. Spent close to £100. Luckily my bank refunded me the same day I contacted them. Obviously they are a recognised scammer site.
Unbelievably they are still trading??!!
Horrible Experience - Possible Scam Alert
I am extremely disappointed with my experience with Sausoaltos. I placed an order several weeks ago and have yet to receive my package. Despite numerous attempts to get a tracking number, the one provided was invalid and completely useless. It feels like I've been scammed.
Their customer service is non-existent. They don't respond to emails, and there is no phone number to call. I spent a considerable amount of money, and I have nothing to show for it. This company is a complete nightmare to deal with, and I would strongly advise against doing business with them.
Save your money and avoid Sausoaltos at all costs. They are unreliable, untrustworthy, and seem to be running a scam. I am incredibly frustrated and disappointed. I will be reporting them to consumer protection agencies.
Do not make the same mistake I did. Stay away from Sausoaltos!
It's a scam. I ordered to this company and they pretended that the package had been delivered while it had not. They mentioned about resending a package, and then not heard from them anymore....
Scam site, no goods delivered, string you along false emails about delivery, and distribution centres that don’t exist…followed by ‘out for delivery’ for six days…then nothing. Account owner Linda Chi. Do not purchase from this company.
As mentioned by others- this company says goods delivered but they were not. After emailing them they said they resent them but no tracking number and then stopped responding to emails. Nothing delivered. Best not buy anything from them .
As last comment. Goods not delivered although they said it had. Numerous emails but no joy. Asked for refund but nothing has happened. Do not buy from this company.
I wouldn't even give 1 star , I ordered a gold necklace in March , these scammers advertised as a well known Welsh jewellery company !!! Still nothing delivered despite numerous emails , tracking and order numbers not recognised , BEWARE OF THIS COMPANY OUTRIGHT SCAMMERS !!
A scam as reported by others. This company says that the goods were delivered. They were not. I contacted them by email and they answered they were sorry but the goods were delivered. I tried to contact them by phone (314 380 8838) and the line disconnects immediately.
Fraud - they didnt deliver and doesn’t answer .. my bank informed me about fraud, like people was trying to take money from my account right after this purchase.
I ordered Mamoet men's clothing here, paid for it and did not receive it. These are crooks, fraudsters who advertise on Instagram and Facebook. Don't fall for it!!!!