Sawinery

Thank you so much for this review! We really appreciate it.

Thanks so much for this review! We really appreciate it. ✨

Thanks so much for this review! We really appreciate it. ✨

Thanks so much for this review! We really appreciate it. ✨

Thank you for sharing your experience! It's great to hear your block plane is performing better than ever. On the clamp, the Upgrade Kit was actually developed in response to customer feedback we'd been collecting over time, so it's something we were already working on. And on that note, we’re about to release a new version of the SharpMate with the upgraded clamp already built in from the start. The reason we introduced the Upgrade Kit first was to make sure existing customers like yourself had the chance to bring their units up to the same functionality before the new version launched, rather than having to buy a whole new tool. We hope that context helps, and we really do appreciate you taking the time to share your feedback!

Thank you so much for your kind words we're really glad to hear you're happy with the tools! 😊 The little red flag on the dowel jig is used to help turn the blade. The carbide blade is square, which means it has four cutting edges. When one edge becomes dull, simply loosen the blade, rotate it 90 degrees to a fresh edge, and tighten it again. Thanks again for your feedback, and we hope you continue enjoying your tools!

Thanks so much for this review! We really appreciate it.

Thanks so much for this review! We really appreciate it.

Thanks so much for this review! We really appreciate it and are delighted to hear you had a great experience.

Hey James, We're truly sorry your order didn't arrive. We take every shipment seriously, and this shouldn't have happened. We've already resent your order and are personally ensuring it's properly tracked from our warehouse to your door. You can expect to receive it within 3–5 business days, and we'll send you tracking information so you're updated every step of the way. We want to make this right. Please don't hesitate to reach out if you need anything at all.

Thanks so much for this review! We really appreciate it.

Hey Ed, Thank you for taking the time to share your feedback. We really appreciate it. We’re sorry to hear the experience didn’t fully meet your expectations, and we’d like to address the points you raised. On the Hex key adjustment: We understand this can feel like an extra step. The reason we use an Allen screw is to keep the angle arm firmly locked in place during sharpening. This ensures the angle doesn’t shift under pressure, helping you get consistent and repeatable results. While tool-free adjustments may feel quicker, they can sometimes move during use, which affects accuracy. On switching between different stone heights: You’re right to notice the change, but the sharpening angle itself does not need to be adjusted when using different stones. The angle stays the same. What changes is the clamp position; simply moving the blade clamp to the appropriate hole ensures proper contact with the stone. It’s a small adjustment designed to keep the system precise across different setups. On the chisel, not holding firmly: We also want to share a quick tip on hand placement, as it can make a big difference in stability and control: Hold the blade holder with both hands Use your thumbs behind the holder to guide the motion Place your index fingers close to the stone contact point For wider chisels, you can also use your middle fingers for added support This helps ensure smooth, controlled sharpening with consistent contact on the stone. We’ve also included a short video that shows the correct setup and technique for reference. https://www.youtube.com/shorts/IJE07Ohhoyo We’re always open to feedback and continually working to improve both our product and user experience.

Thanks so much for this review! We really appreciate it. ✨

Thanks so much for this review! We really appreciate it. ✨

Thanks so much for this review! We really appreciate it. ✨

Thanks so much for this review! We really appreciate it and are delighted to hear you had a great experience.

Thanks so much for this review! We really appreciate it and are delighted to hear you had a great experience.

Thanks so much for this review! We really appreciate it. ✨