SCOTTeVEST

Thank you so much for this incredibly kind feedback, it truly means the world to us. We’re thrilled to hear that both the product and our customer support made such a positive impression. Your words really motivate our team, and we’re so grateful you took the time to share your experience.

Thank you so much for sharing your experience, we truly appreciate it. While we’re sorry for the mix-up, we’re glad our team was able to jump in quickly and get the correct vest to you before your flight. It means a lot to hear that you’re happy with both the product and the service. Thank you for the kind recommendation and for choosing SCOTTeVEST!

Thank you so much for sharing this! We’re delighted to hear the exchange process was smooth and that the larger size worked out perfectly. It’s wonderful to know the vest is making your travels easier, especially at TSA. We truly appreciate your kind words!

Thank you so much, Susan—this truly made our day! We’re absolutely delighted to hear how much you love your Evest and that it’s already making life (and errands!) so much easier. Your kind words about the fit, the pockets, and our customer service mean the world to us. We’re honored to be part of your travels and can’t wait to join you on many more adventures—purse optional, of course.

Thank you so much for the kind words! We’re delighted to hear you’re enjoying the product, and it truly means a lot to know our customer service made a positive impression as well.

Thank you so much for the kind words! We’re really glad to hear you had a positive experience and that everything arrived just as expected. We truly appreciate you taking the time to share this.

Thank you for sharing your feedback, Jae. When you originally contacted us, we fully covered the seamstress repair cost and, in addition, provided a $10 goodwill credit for the inconvenience. We accepted your explanation in good faith and focused solely on helping resolve the issue you raised, we did not investigate or dispute the cause of the damage. At the time, we believed everything had been taken care of as requested. While we’re sorry this experience is now being remembered differently, we appreciate you bringing it to our attention again one year later and will certainly keep your feedback in mind going forward.

Thank you so much for the kind words. We’re truly glad to hear our customer service was helpful, and we sincerely appreciate you taking the time to share your experience.

Thank you so much for sharing this experience. We’re sorry to hear about the zipper, but we’re truly glad our customer service team was able to help quickly and get you back to enjoying your vest. It means a lot to us to know you’re happily wearing the replacement.

Thank you so much for this incredibly kind feedback! We’re truly grateful for your words and so happy to hear that both the hoodie and our customer service made such a positive impression. Knowing we could go the extra mile for you means everything to us. Thank you for the recommendation and for being part of the SCOTTeVEST family!

Thank you so much for this wonderful feedback! We’re truly grateful for your kind words and so happy to hear our team was able to help quickly. It means the world to us that you’re enjoying our products, too. We’re always here for you whenever you need us!

Hi Scott, Thank you again for taking the time to share your concerns. I truly understand how frustrating it can be when a product doesn’t fit the way you expected. I also want to clarify a couple of details so we’re on the same page: Based on our last conversation, the chest actually fit you well, and the concern was specifically that the waist felt too roomy. I mention this because your message referenced the chest being 4" larger, which wasn’t part of the original fit issue you described to us. It may also help to know that our products follow a standard slim fit, but the men’s Lightest Vest does not taper at the waist, which can make the midsection feel more generous on certain body types especially compared to how items look on models. Regarding the return process and customs: Since we don’t generate prepaid return labels for international shipments, we unfortunately aren’t familiar with the exact procedures used by DPD, as they’re not a courier we use ourselves. Because of that, we can’t give accurate guidance on their customs or duty requirements. However, we do have a long-time UK customer who has done several exchanges and with us over the years, and he has never mentioned duties or taxes being charged on returns. For this reason, it would be best to check directly with the courier handling your shipment, as they can provide the most accurate information regarding potential charges. I’m genuinely sorry this experience has been difficult, and I appreciate you taking the time to explain everything in detail. If you’d like to revisit sizing, compare styles, or explore other options that may fit you better, I’m here and happy to help in any way I can. SCOTTeVEST Team.

Thank you so much, this truly made our day! We’re thrilled you’re loving your replacement jacket, and we’re grateful for your trust and recommendation.

Thank you so much for sharing this! We’re delighted to hear how useful the vest has been for you. It sounds like the perfect hands-free solution. Stay comfy and safe on all your adventures! 💙

Thank you so much for your kind words! We’re happy to hear the exchange was smooth and that you’re enjoying your new vest. Those nine pockets sound like they’re ready for adventure, and who knows, those “extra” ones might surprise you someday! 😉 Have an amazing time in Turkey, we hope your SCOTTeVEST makes every moment a little easier and a lot more fun. 🌍✈️

We’re so happy to hear everything worked out and that you now have the perfect vest for you! Thank you for your kind words about our customer service team,it means the world to know their support made a difference. Wishing you many happy adventures with your Lightest Vest!

Wow! Thank you so much for your heartfelt feedback! We’re thrilled to hear how much you and your family have been enjoying your SCOTTeVEST products. It means the world to us knowing they’ve made both travel and everyday life simpler and more enjoyable for you. We put a lot of care into the little details and are always listening to our customers, so your words truly encourage us to keep going. We’re also so glad you’ve felt supported by our customer service team and even Scott himself! Thank you again for being such a wonderful part of the SCOTTeVEST community: we’re grateful for you! 🌟

Thank you so much for your kind words! It truly means a lot to hear that your experience exceeded expectations. We're so glad we could assist you, and your feedback has absolutely made our day! ✨

Yay! We’re so glad we could help you swap your vest and get the black one to you nice and quickly! We love knowing you’ve got the color you wanted, and we can’t wait for you to enjoy it on all your adventures. Thanks for sharing your happy update with us!