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活动与娱乐

Serendity

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27 条评价

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关于 Serendity

数据更新
网站
serendity.com
分类
活动与娱乐
所在地
中国
状态
待认证
近 12 个月
18 条评价
差评回复率
59%(16/27 条)
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Serendity靠谱吗?

Serendity(serendity.com)在 OK.one 的综合评分为 1.0 分(满分 5 分),基于本站收录的 27 条用户评价,属于活动与娱乐分类,口碑较差。100% 的评价为 1 星,差评比例偏高;商家回复了 59% 的差评;近 12 个月新增 18 条。数据最后更新于 2026-10-24。

用户怎么说

I have been trying for quite awhile to…

I have been trying for quite awhile to get through to Serendity. The website goes nowhere. How can I contact them? They answered my complaint, but told me to go to the website that goes nowhere!! I paid $120+ for the dolls. I want either my dolls or my money refunded. I have filed a complaint with the federal trade commission and my credit card company. At present they are checking into this matter.

Serendity 回复2025-06-26

Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email [email protected]. You can contact us and we will refund or issue a new doll for you. Do you think it is okay? Best wishes

I agree with others

I agree with others. This company is a fraud. Took 2.5 months to get my "doll" to find out it was clothes only. They are poorly made and very small. Nothing like the picture leads you to believe. Company doesn't want to give me a return. The free gift never showed up.

Serendity 回复2025-06-14

Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email [email protected]. You can contact us and we will reissue a new doll for you. Do you think it is okay? Best wishes

They sent me the wrong two dolls

They sent me the wrong two dolls. They will not make it right. They offered me a 5% refund. NOT GOOD! If I want to return these dolls, I have to pay all sorts of costs … and who knows if I would get the correct dolls I ordered. AVOID THIS COMPANY!!!

Serendity 回复2025-06-14

Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email [email protected]. We hope we can provide you with a better solution and best wishes

It’s an absolute scam

It’s an absolute scam. The dolls you receive look nothing like those cute ones on the website. And nobody responds when you try the customer service. I wish I saw the reviews posted before me. So for the benefit of potential customers - please avoid this website.

Serendity 回复2025-06-14

Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email [email protected]. If we sent the wrong doll, we can refund it for you or send you a new doll, do you think it is okay? Best wishes

total scum nothing like the pics and no labels

I bought one of the dolls. What I received is nothing like the pictures,no box, no little fur animals, a cloth doll in a plastic, transparent bag. I would say a 5 dollar item. Considering it is made in China and sent from China probably 3 dollars. Then consider that it has no label, not for the material and not even to specify compliance with major Western laws on toxicity or being suitable for children. There is no label whatsoever. This means I cannot offer it as it could be dangerous. It is a TOTAL scum. I wish I'd stop making these purchases online.

Serendity 回复2025-06-14

Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email [email protected]. If we sent the wrong doll, we can refund it for you or send you a new doll, do you think it is okay? Best wishes

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