客户服务很棒
客户服务很棒!喜欢塑造薄荷的品质。
Shapermint(shapermint.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 262 条用户评价,属于购物与时尚分类,口碑良好。85% 的评价为 4 星及以上,9% 为 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-10。
客户服务很棒!喜欢塑造薄荷的品质。
我喜欢无线凝胶日常文胸。非常合身,非常舒适。该材料也超柔软。对于那些难以适应的人来说,这是我书中的胜利。
颜色和产品的选择非常丰富,但又不会让人不知所措。 尽管很明显每个订单只能应用一次折扣,但尚不清楚所提供的免费送货是否算作特定折扣,因此如果还输入了折扣代码(无论适用哪个较大的折扣),则该折扣不适用。不过,订购后客户服务很好地解释了这一点。
我有 3 件吊带背心和 2 件胸罩,是几年前从 Shapermint 订购的。我每天都穿它们,尤其是在家穿的吊带背心。我喜欢带有内置文胸的新款吊带背心的外观。我从 Facebook 广告开始订购,但它不断发送弹出窗口,所以我切换到应用程序并下了 2 件吊带背心的订单。无法查看订单(我在应用程序上查看了它,看起来不错。2 件吊带背心。)。突然它添加到 Facebook 订单中,我得到了 6 件吊带背心。我试图联系他们,但人工智能没用,我无法通过它,我的帐户说我必须设置一个新密码,但链接不起作用。没有电话号码可以拨打。 我沮丧地在 Facebook 广告页面上写了一条评论。我放弃了。几个小时后,他们打电话给我,我们把整个事情搞清楚了, 我从 Shapepermint 获得了非常好的服务和帮助,我喜欢他们销售的产品。我期待着尝试新的吊带背心。 我希望看到他们能够更轻松地联系他们。如果有电话号码就太好了。至少有一个电子邮件地址。 我不太擅长计算机,当出现问题时我很难修复它。 (我75岁了)。此外,还应该有一个步骤,您可以在订单处理之前查看您所收取的费用。不要使用社交媒体广告,使用他们的应用程序
服装质量、跟踪和准时发货
很棒的胸罩和塑身服。 然而,我尝试订购的无肩带文胸似乎总是缺货。 讨厌该网站不断尝试向您追加销售,而不是简单的结账。 真烦人!
Hi Janice! We're so glad you're enjoying our bras and shapewear, and we're sorry the strapless bra wasn't available. We've reviewed your order, and your refund for the out-of-stock item has already been processed. We've also emailed you the details, so please check your inbox, including your Junk/Spam folder.
喜欢我迄今为止购买的产品,非常有支撑性和舒适性。
Thanks for sharing your experience, Cindy! We're thrilled to hear you're enjoying the comfort and support of our products. Your support means so much to us!
订购了 3 件商品。 提供 2 件吊带背心和一双免费袜子。 没有收到袜子,而且 1 件吊带衫尺码错误。 不会再从他们那里订购。
Hi Anna! We understand you were expecting everything to arrive correctly. Our team has sent you an email with more details. Please feel free to reply there if you have any questions or need any further assistance. We're here for you.
这不是我第一次购买这些物品或产品,我过去也购买过一些物品,我并没有不满意,质量很重要,这就是我的观点,也是我迄今为止购买的所有东西的舒适度.. 质量好,交货快,包装精美。
Hi Iris! We're happy to hear you've been part of the Shapermint family for so long! It means so much to know you've continued to enjoy the quality, comfort, fast delivery, and packaging. Thank you for your continued trust and support. 💗
喜欢这款胸罩,合身且舒适。 花了很长时间才交货。 最初的递送公司不会递送,因为超出了他们的区域,加拿大邮政将包裹发送到了错误的城市。
Thank you for your feedback! We're so happy to hear you're loving your bras and finding them comfortable. We're sorry to hear about the delivery delays, though.
很棒的产品,买了 2 个相同尺寸的中号。 黑色的很完美,燕麦色的不适合,感觉/看起来更大。 有什么办法可以交换这个吗? 产品:Truekind 多种款式无肩带抹胸式上衣(一款黑色,一款燕麦色)
Thank you for your feedback! We're sorry to hear the oatmeal-colored bandeau doesn't fit the same as your black one. We've sent you an email with information on how to start an exchange, and we're also happy to help with sizing recommendations. Please check your inbox when you have a chance, we're here to help
2026 年 4 月 15 日 塑造者薄荷 10785 西吐温大道 229号套房 拉斯维加斯, 内华达州 89135 亲爱的任何人: 随函附上 6 件胸罩,我将退回 142.41 美元的退款。 (加上将这些寄回的 10 美元以上。) 我试图选择打印我自己的标签的按钮,但没有成功。我尝试使用你们网站的聊天功能,但无法通过你们的 AI Slop。 我拨打了客户“服务”号码。语音消息将我引导至你们无用的退/换货网站!你认为人们为什么打电话???因为我们尝试了该网站但一无所获! 没有人、无用的网站和反应迟钝的客户服务。我永远不会再购买Shapermint产品,我会警告我所有的朋友你们不存在的客户“服务”。 订单号 SM-13663250-TR 47.47 美元(随附报价) 订单号 SM-13724709-TR 94.94 美元(随附一份报告)已发送两次!订购一次 请将 142.41 美元退还至我的 Paypal 帐户。 我收到了 SHAPERMINT 的回复,问我私信他们,在哪里??????
We're truly sorry to hear about your experience and understand how disappointing this has been. We're here to help. We've sent you an email to better understand your return and review the details of your case. Please check your inbox and reply with the requested information so we can investigate further and work toward a resolution. We're committed to helping and look forward to assisting you. 💙
虽然感觉很好,但它根本无法塑造我的面包卷。又一个失望。
We're sorry to hear the product didn't meet your expectations. We've sent you an email so we can learn more about which item you received and help with fit and sizing recommendations. Please check your inbox when you have a chance, we're here to help!
我不小心订购了错误尺码的胸罩。您非常慷慨地免费为我更换了正确的尺寸。现在这是很棒的客户服务!
Thank you so much for your wonderful feedback! 💗 We're delighted to hear your exchange was quick and easy, and that you received the correct size at no cost. Knowing you had a great experience with our Customer Care team truly means the world to us! We truly appreciate you!
这是我第一次购买塑身薄荷内衣,我必须说它们非常舒适。我购买了日常舒适肩带无线塑形文胸,喜欢它作为我的日常文胸。我还购买了 Essentials Sweetheart 内置文胸吊带背心。非常喜欢它们,我购买了无肩带文胸和自行车短裤。产品100%优质,物有所值。 Shapermint 是我梳妆台里唯一的胸罩。我摆脱了那些挖进我腋窝的旧钢丝绳!从今天起我就是Shapermint 的永久客户。我已推荐给朋友和家人
Hi JustAnswer! We're happy to hear this! Thank you for trusting us, recommending us to your friends and family, and for being part of the Shapermint family. 💗
收到送货通知,没有包裹。等到了第二天,依然没有任何消息。他们的“客户服务”都是自动化的,只是不断向我发送相同的交货通知。现在我已经支付了我所支付的费用。
We're so sorry to hear about this experience. A member of our Customer Care team has already reached out to you via email and is working with you to get this resolved as quickly as possible. Please check your inbox and reply to that email if you have any additional questions, we're here to help.
尝试取消您不知道自己已注册的订阅几乎是不可能的!
We're sorry for any confusion, and we'd like to clarify that the subscription included with your purchase was optional. We've reviewed your account and confirmed that your subscription has been canceled. We've also sent you an email with more details. Please take a look, and if you need anything else, simply reply, and we'll be happy to help. 💙
爱他们俩!一如既往
我喜欢Shapermint 产品! 质量很好。 价格好。 推荐。
Thank you so much for your wonderful feedback! We're thrilled to hear you're loving your Shapermint products and appreciate your kind words about the quality and value. We truly appreciate your recommendation!
共 262 条符合条件的评价