I have not received any tracking information or updates about the shipment
I wrote following message to you actually twice ...
Dear Shopmeee,
As seen from below, I placed an order for headphones on 17.9, but I have not received any tracking information or updates about the shipment.
If I do not receive a reply with valid tracking details within the next few days, I will open a dispute with PayPal to have the transaction cancelled and my money refunded.
Please confirm the status of my order immediately.
When placing an order on the website it was stated that the order would be delivered within 10 days, you can track the movement using the tracking. In fact, 20 days have passed, there is no tracking, and there are no responses to my 4 e mails.
Bought a Xiaomi Mi 11 Lite, power button isn't working anymore we are 1 year within guarantee - no reaction to my mails for a few months now.
Never again!
Don't buy anything at Shopmeee.com!!! The seller tells you to have a customer service but in the case of problems they glare at ignoring your emails.
Furthermore it's really unclear if Shopmeee.com is really an official authorized Xiaomi seller.
In conclusion don't shop there it's the worst online-seller I've seen in my life!
Very unsatisfied with the customer service.
Xiaomi G9 Vakuum cleaner battery last only 45sec. after 6month. It’s obviously damaged and an known problem.
No reply and no support by the customer service.
I really can’t recommend to buy anything on shopmeee.
Product defective (Xiaomi G9 vacuum cleaner) after a few months. Store does not respond to emails and inquiries via online chat. Battery problems are well reported and should be easy to handle for shopmeee with Xiaomi. German Xiaomi customer service doesn't want to help since "product was not made for the European market" - also very helpful. Definitely not recommended to buy from this shop. In my opinion, rather spend 10€ more and buy from a shop in the Germany or th EU where you get a decent customer service!
I bought a vacuum cleaner in the end of december 2021. Sadly, i couldn't charge it due to some battery issues. I contacted shopmeee three times since the 6th of january, but they didn't answer my emails. Nothing, no response at all.
edit: all my fault. the emails were in the spam folder.
Shopmeee 回复2022-01-17
Sorry sir, we have never received your email? are you sure that you send it correctly? Could you please let us know in which email address that you used to contact us? our after sale email address: [email protected], We have sent a email to the email address that you used to place the order, please kindly reply us, thanks.
1-17 more reply: sorry for the inconvenience sir, we have sent you 3 emails in the past few days, but it seems that you did not receive them, please help to check your spam inbox.
Sorry sir, could you please tell us your order number, it seems we did not receive your email recently. Could you please let us know in which email address that you used to contact us? Please kindly send us the message, our after sale email address: [email protected]
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