Hi Sarah Kate,
Thank you for your kind words! Our team is happy to have helped throughout your ordering process. We hope you find a style you love in your home try-on order!
Hi Addison,
Thank you for taking the time to leave us a review! We strive to provide a great experience for all of our customers. We are so happy to know that Dakotah was able to provide the assistance you needed!
Hey there!
We truly appreciate your kind words! We are so happy to know that our team was able to help you - we have a small inventory on hand, and we always want to help when we can. Your recommendation means the world to us, thank you!
Hi Abbi,
Thank you for taking the time to leave us a review. We’re so sorry to hear that your experience with your dress didn’t meet your expectations. We understand how stressful it can feel when the process or fit isn’t what you hoped for, especially when you’re supporting someone’s special day.
Our made-to-order dresses are created specifically for each order which helps us offer a wide range of styles, sizes, and colors. Our size selection is based on a size chart, we unfortunately can not make custom dresses according to individuals measurements. While we do our best to offer a variety of sizes and silhouettes to accommodate all body types, alterations are sometimes still needed for the best fit. We always aim to make the process as clear and transparent as possible throughout a purchase.
We appreciate your feedback and will share it with our team as we continue improving both our materials and communication around production times and pricing.
Hi Stephanie,
Thank you for taking the time to leave us a review. We’re so sorry to hear that your experience with your dress didn’t meet your expectations. We understand how stressful it can feel when the process or fit isn’t what you hoped for, especially when you’re supporting someone’s special day.
Our made-to-order dresses are created specifically for each order, which helps us offer a wide range of styles, sizes, and colors. Our size selection is based on a size chart, and we unfortunately can not make custom dresses according to individuals' measurements. While we do our best to offer a variety of sizes and silhouettes to accommodate all body types, alterations are sometimes still needed for the best fit. We always aim to make the process as clear and transparent as possible throughout a purchase.
We appreciate your feedback and will share it with our team as we continue improving both our materials and communication around production times and pricing.
Hi Taylor,
Thank you for taking the time to leave us a review. We are so sorry to hear you have had such a disappointing experience. Our team would have been happy to speak with you and work with you on any concerns regarding sizing or our home try-on dresses at the time you experienced those issues.
Our size selection is based on a size chart, and we unfortunately can not make custom dresses according to individuals' measurements. While we do our best to offer a variety of sizes and silhouettes to accommodate all body types, alterations are sometimes still needed for the best fit. We always aim to make the process as clear and transparent as possible throughout a purchase.
We appreciate your feedback and will share it with our team as we continue improving both our materials and communication around production times and pricing.
Hi Rachel,
Thank you for leaving us a review! We completely understand your concern and appreciate your feedback regarding our separate inventories and methods in which our made-to-order vs. ships-soon suits are processed. As we continue to grow, we will keep this feedback in mind and work to include more items in our ships-soon inventory -- especially in case of emergencies such as this one, when a suit is needed quickly! We hope, as we are primarily a made-to-order company, you will continue to shop with us if our production schedule of 8-10 weeks allows. If you have any questions or concerns with your item or its fit upon delivery, please don’t hesitate to reach out to our team at any time!
Hi John,
Thank you for taking the time to leave us a review. We’re so sorry to hear that your experience with us didn’t meet your expectations. We understand how stressful it can feel when the process isn’t what you hoped for, especially when you’re supporting someone’s special day.
We completely understand your concern and appreciate your feedback regarding our separate inventories and methods in which our made-to-order vs. ships-soon suits are processed. As we continue to grow, we will keep this feedback in mind and work to include more items in our ships-soon inventory in case of emergencies. We hope, as we are primarily a made-to-order company, you will continue to shop with us if production schedule times allow. If you have any questions or concerns with your item or its fit upon delivery, please don’t hesitate to reach out to our team at any time!
Hi Milica,
Thank you for taking the time to leave us a review. We’re so sorry to hear that your experience with your dress didn’t meet your expectations. We understand how stressful it can feel when the process or fit isn’t what you hoped for, especially when you’re supporting someone’s special day.
Our made-to-order dresses are created specifically for each order, which helps us offer a wide range of styles, sizes, and colors. Our size selection is based on a size chart, and we unfortunately can not make custom dresses according to individuals' measurements. While we do our best to offer a variety of sizes and silhouettes to accommodate all body types, alterations are sometimes still needed for the best fit. We always aim to make the process as clear and transparent as possible throughout a purchase.
We appreciate your feedback and will share it with our team as we continue improving both our materials and communication around production times and pricing.
Hi Alyssa,
Thank you for sharing your feedback. It looks like our team promptly responded to your inquiries via email. Our Made to Order garments are final sale, but we do offer exchanges for our Ready to Ship garments. Within the continental US, we also have a home try on program which allows you to try on our various styles and sizes before placing the final sale order. By not having a storefront, we are able to work with customers all around the world.
Hi LT,
We have requested more information about your order and experience - we were not able to identify any orders/situations that sound like what you have described. Will you please contact us at [email protected] so we can look into this further?
B
Brittany Crowder · 写过 1 条评价 · 体验于 2024-08-08 ·
★★★★★
很棒的客户服务!
我收到了非常快的回复,而且内容非常丰富!
Revelry 回复2024-08-26
Hi Brittany,
Thank you for sharing your experience - we are so happy to know that our team was able to support you with a quick and informative reply!
Hi Kim,
Thank you for sharing your experience! We are so happy to know that you are pleased with your granddaughters' dresses. Please make sure to share photos with us!
Hi Gemma,
Thank you so much for sharing your experience! We are so pleased to know that you and your bridal party loved their Revelry dresses. Being a part of your special day means the world to us, as does your recommendation! Wishing you the best!
L
Lauren Muhlhauser · 写过 1 条评价 · 体验于 2024-08-09 ·
★★★★★
婚礼睡衣
为我自己和我的新娘派对买了婚礼睡衣。每个人都喜欢它们,它们是如此舒适!
Revelry 回复2024-08-19
Hi Lauren,
Thank you for your kind words - we are so happy that you and your bridal party loved your PJs! We love to be a part of "getting ready"!
Hi Emily,
Thank you for sharing your experience - we are so honored to be a part of your special day, and we are thrilled to know that our home try on program helped you pick out the perfect wedding dress! Wishing you all the best!
Hi Aaron,
Thank you for your kind words - we are so happy to know that you were pleased with your daughter's dress and that our customer service team was able to help you along the way!
Hi Addison,
Thank you for such a kind and thoughtful review! We know that wedding planning can come with some stress, so we take pride in being a fun and easy part of the process! We are so happy to know that you and your bridal party had a great experience with us. Your recommendation means the world - thank you and best wishes!