Revelry (shoprevelry.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
I needed help with an exchange and the Revelry team was incredibly helpful. They were quick to reply to my emails and very kind. I would highly recommend to all brides and bridesmaids!
Your recommendation means the world to us! We're delighted to hear you had such a positive experience with our team and that we could help make your exchange process a smooth one. Thank you!
Andy was helpful and solved my issue!
Thank you for your review! We're so glad Andy was able to help resolve your issue. We'll be sure to share your kind words with them!
Revelry is an incredible site. I used revelry for my bridesmaid dresses. Having access for the try on option was fantastic, all dresses came in great shape. When we decided on our final dresses and sizes the dresses were absolutely beautiful and fantastic quality. I have a variety of sizes for bridesmaids and all of their dresses fit each one perfectly. I had to seek an exchange / refund due to one of my bridesmaids expecting and ask for a larger size. They made the experience so easy and communicated perfectly for an easy return process. Such a positive experience! Love them!
Thank you for taking the time to share your experience! We're thrilled to hear that the Home Try-On process helped your bridal party find the perfect dresses. We're especially glad we could help make the return process simple for your expecting bridesmaid. Thank you for letting Revelry be part of your wedding journey!
Amazing customer service, the made-to fit guarantee was absolutely honored and I felt that Revelry was with me every step of the way. Timely communication, deliveries, and they were willing to help in every way possible.
Thank you for your kind words! It means so much to hear you felt supported every step of the way, from working with our customer service team to utilizing our Try-On Guarantee.
Unreal customer service - I had a shipping issue that was fixed within hours. Highly recommend!
Thank you so much for your kind review! We're so glad our team was able to help quickly resolve your shipping issue. We truly appreciate your recommendation!
The customer service is amazing, it felt like the Revelry team was shopping with me. The quality of the dress far exceeded my expectations and looks / feels / wears just as beautifully as my $500+ gowns!
Thank you for taking the time to share your experience! We're so glad our team could be there to help you find the perfect dress, and it means the world to hear the quality exceeded your expectations.
Misleading sizing and poor customer service. Exact height and measurements got me a pathetic excuse of a dress. I’m spending a fortune on tailoring. Team acknowledges their sizing is wrong and misleading but refuse to make any changes. The exchange they offered wouldn’t make it in time and would cost me $100+. In addition to the $300 I’ve already spent on an a dress that isn’t worth half that based on material and quality. Their “free exchange” fails to mention the 25% restock fee and failure to deliver in time. I would rather pay a tailor 5x that than deal with this company again. Please save your bridesmaids the trouble and $$.
Thank you for taking the time to leave a review. We are very sorry to hear how frustrating this experience has been. When selecting dress length, we always recommend taking a waist-to-hem measurement in the shoes you plan to wear, as that is the most accurate way to determine the best length. Our height chart is intended as a general guide, since factors like proportions, shoes, and personal preference can all affect how a dress falls. It can be a helpful starting point, but waist-to-hem is especially important when someone falls between two length options by height. We understand that the 51” length felt much longer than expected in your case, and we appreciate you taking the time to share that feedback. We have passed your concerns along to our team for further review. To help with the situation, we offered an exchange into the shorter 46" length that we have available on hand, which would not have required an additional purchase, along with an alternative return resolution. If you decide you would still like to move forward with either option, our team would be happy to assist. We are sorry again that this experience did not meet your expectations.
⭐⭐⭐⭐⭐ I can’t recommend Revelry enough! The customer service was absolutely exceptional, and I’m especially grateful for Andy. My husband is incredibly last minute, and with our best friend’s wedding quickly approaching, I was worried we wouldn’t be able to find what we needed in time. Within just a few hours, Andy went above and beyond to help us find the perfect suit in similar sizes, answered all of my questions, and got everything shipped out immediately. Their kindness, professionalism, and sense of urgency completely turned a stressful situation into a smooth and enjoyable experience. Andy truly made us feel like a priority, and I couldn’t be more thankful for all of their help. If you’re considering Revelry, do it! The products are beautiful, but it’s customer service like Andy’s that makes this company stand out. Thank you again for saving the day!
Thank you so much for your incredibly kind review! We’re thrilled to hear Andy was able to step in and help make everything come together in time for your best friend’s wedding. Going above and beyond for our customers is something we strive for, and we’re thrilled to hear Andy made the process feel easy from start to finish. We’ll be sure to pass along your kind words—they’re sure to make their day! Thank you for choosing Revelry, and we hope you both have an amazing time celebrating!
Any time I’ve had an issue with Revelry, they have gone above and beyond to solve it. The customer service is truly unmatched. I would order from them again and again.
Hey Katie, Thank you for sharing your experience! Our team works hard to provide the best support possible, and we can't wait to have you shop with us again in the future.
I had a ton of questions ranging from “what does shipping look like” to “how does sizing work” and the ladies in customer services helped me immediately! This is the first company I’m using that’s not Davids Bridal (and online) and it’s nice to know they’re looking out for you.
Hey Thalia, Thank you so much for your kind words! We know that ordering bridesmaid dresses online for the first time can come with a lot of questions, so we're thrilled to hear that our team was able to help every step of the way. Your review means the world to us -- we truly appreciate it!
The customer service is impeccable. I had a problem from the tailor with my original dress and needed a new one quickly. They gave me options and accommodated me to ensure I had a perfect dress in time for my brother’s wedding! Andy was truly a gem and so helpful.
Hi Jackie, Thank you for taking the time to leave us a review! We completely understand the stress you may have been under with your concerns from your tailor, and we're so glad to hear Andy was able to help as quickly as possible. Your kind words mean so much to us!
Wonderful! Great products and AMAZING customer service.
Hi Sara, thank you so much for the kind words! We’re thrilled to hear you had such a great experience with our team.
The samplers were beautiful and they arrived quickly.
Hi Linda, Thank you so much for your kind words! We are so glad to hear you found a style you loved in your home try-on order.
This company is AMAZING!!!! I accidentally ordered the wrong size dress, and was having a meltdown with how stressed I was. I was so incredibly lucky and grateful to get an incredible customer service agent named Andrea. Andrea immediately helped alleviate my stress and sent me a shipping label to return the dress for the full amount. She then kept me updated throughout the return/verification process and responded to all my emails extremely quickly. She was amazing and her kindness and help gave me an amazing experience. I would 1000000% recommend Revelry to any bride trying to find bridesmaid dresses, and would implore them to tell their friends as well. Thank you Revelry, and thank you Andrea!
Hi Kayla, Thank you so much for taking the time to leave us a review. We're so glad to hear you've had a wonderful experience, and we'll be sure to pass your compliments on to Andrea! Our team works hard to provide an excellent service, and your feedback means a lot to us. We appreciate your support immensely and look forward to having you shop with us again in the future!
The customer service was top notch! Quickly responded to my email about my suit ordered and helped with my needs. The try on option was a smooth and easy process and really helped make sure I had the right measurements. I would easily recommend this company!
Hey Hanna, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our customer service team and that the try-on process helped you feel confident in your order. Your recommendation means the world to us -- we truly appreciate it!
5 stars ⭐️ Fast responses and super helpful customer service. Even when I had to cancel my order twice, they were super helpful. Really great experience overall!
Hi Katie, Thank you for your kind words! We are so glad to hear our customer service team was able to help you in a timely manner. We understand plans change, and we’re always happy to help make things as stress-free as possible!
I found out I was pregnant after purchasing my bridesmaid dress and needed to exchange it outside of the return window. The entire process was incredibly smooth, and I’m so grateful for the understanding and flexibility they showed. I truly appreciate the customer service that was provided. I received prompt responses and felt supported throughout. It made what could have been a stressful situation so much easier. I would absolutely recommend them 100%!
HI Alyssa, Thank you for taking the time to leave us a review -- congratulations on the news! We're so grateful to be a part of this special journey with you, and are glad to hear our team helped you find the best solution regarding an exchange. We understand the urgency of receiving the perfect item in time for your special day. We're happy to have worked through options that relieved any potential stress. Your recommendation means the world to us, thank you!
The dresses chosen on models are not flattering. It did not make me excited for the dresses or that my bride chose this company. It made me feel like none of the dresses would look good, and I was being forced to choose ugly dresses. There are so many limited options for a line dresses as well that are truly a line.
Hi there, Thank you for sharing your feedback. We are sorry to hear that your experience browsing the styles did not leave you feeling excited about the options. Feeling comfortable and confident in your dress is so important, especially when you are part of such a special event. Our styling team is always happy to help customers who may be feeling unsure where to start. They can talk through your preferences, measurements, and the selections for the wedding to recommend styles. Many customers also find our Home Try On program helpful, as it allows you to see how a few different styles look and feel in person before making a final decision. Being able to try dresses at home can often give a much better sense of fit and overall feel than browsing online alone. If you would like to connect with our team, our stylists would be happy to offer personalized recommendations and help guide you toward options that may feel like a better fit.
Ordered 3 dresses and the dress didn’t fit 1 daughter. I contacted customer service and they have been beyond very helpful with the situation. They responded quickly and went above and beyond to help. I am so thankful for this and highly recommend this company. Customer service is top notch!!!! Thank you
Hi Tammy, Thank you for taking the time to leave us a review! We strive to provide a great experience for all of our customers. We are so happy to know that our team was able to help your daughter find the best fit for the special day!
i’m very happy that they have a try at home option however their sizing is a little bit crazy to me. I’m normally a size 20 in jeans and XL to an XXL in dresses and through no fault but my own I did not acknowledge the fine print about street sizing being different than their sizing so I ordered my normal size in all of my try on dresses paid $65 got them and none of them fit so I had to pay an additional $65 to try all the dresses on again. I do think it’s a little crazy to have to pay money just to try the dresses on and also pay for the shipping. I feel like it would be much better if you paid the fee and then if you didn’t send them back, they kept the fee plus more or something like that to where people like me who don’t have a lot of money are not out in my case $130 and then also have to buy a $200 dress but I was able to find my perfect bridesmaids dress for my friend‘s wedding and it is a beautiful dress that is beautifully made so I will be purchasing here soon. I did order a few different options but again to me spending $65 for dresses that I tried on for five minutes and then had to send back almost immediately is a little silly, but it’s something that I had to do. I do appreciate that they carry plus size and that they had a lot of different options for satin dresses, which is what my bride wants all of us to wear. I was between this site and another site and this one ended up having every single dress that I wanted to try on in stock in my size whereas the other one didn’t so it worked out great for me.
Hi Riley, Thank you for taking the time to share such thoughtful feedback about your experience. We’re so glad to hear you were able to find a dress you love, and that our satin options and size range helped you find something that works for your friend’s wedding. We appreciate you sharing your perspective on the cost of multiple try-on rounds, and feedback like this helps us continue improving the experience. We’re always happy to answer questions or offer guidance whenever you need.
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