We’re so sorry for the frustration this has caused and thank you for the feedback, Michelle. We know how important it is to see your savings track properly, and we’re here to help. If you email [email protected] they'll be able to help you track it down.
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Sherita Allen · 写过 6 条评价 · 已认证 · 体验于 2026-04-16 ·
★★★★★
多年来的Shopsmart购物者有起有落
我喜欢shopmarter很多年了。我经历过起起落落,缺少回扣等事情,但总的来说,我完全享受它们。
ShopSmarter 回复2026-04-22
Thank you for the feedback, Sherita! We know how important it is to see your savings track properly, and we’ve been hard at work behind the scenes to improve the process. We appreciate your patience and continued membership!
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Arthur · 写过 5 条评价 · 已认证 · 体验于 2026-04-16 ·
★★★★★
现金方面太难处理了……
关于现金返还问题太难处理了。不要注意我发给他们的东西。
ShopSmarter 回复2026-04-22
Hi Arthur, we're sorry you didn't get the answers you were looking for. If you email [email protected] they would be more than happy to answer any questions you have!
Thanks for sharing your thoughts, Sharon! Sometimes retailers leave the program, but we're also always adding more. Reach out to [email protected] and let us know what stores you'd like to see in the program and we'll do our best to make it happen.
Hey Kaihong, we understand how this left you frustrated and would be happy to help you cancel your membership if you haven't already. However, during sign-up, members must provide consent and agree to the billing terms before the ShopSmarter enrollment process is complete. Contact us at [email protected] if you need further assistance.
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Mario Daher · 写过 3 条评价 · 体验于 2026-04-11 ·
★★★★★
诱骗您购买订阅...
通过不正当手段诱骗您购买订阅
ShopSmarter 回复2026-04-22
Hello Mario! ShopSmarter memberships do require consent during sign-up, including agreement to the billing terms, before enrollment is completed. However, our ShopSmarter guarantee is that if you don’t love it, our fantastic Customer Service team will process your cancellation and refund your first monthly fee, no questions asked. Just reach out to [email protected] and they'll take care of everything.
Hey Krina, we’re so sorry for the frustration this has caused and thank you for the feedback! We'd love to help you get signed up for the program, if you contact [email protected] they can get you set up to start earning Cash Back today.
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Tiffany · 写过 2 条评价 · 已认证 · 体验于 2026-03-12 ·
★★★★★
快速简单快捷
ShopSmarter 回复2026-03-30
Thank you for sharing your experience, Tiffany! We’re glad the process felt simple and speedy. Saving money shouldn’t cost you time.
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Mary · 写过 5 条评价 · 已认证 · 体验于 2026-03-12 ·
★★★★★
就像花钱去购物一样!
ShopSmarter 回复2026-03-30
Thank you for choosing ShopSmarter, Mary! Your savings journey means a lot to us.
We're sorry to hear that Stacy! If you need help, our dedicated customer service team is standing by at [email protected] and would be happy to see how we can assist you.
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Elizabeth · 写过 3 条评价 · 已认证 · 体验于 2026-03-12 ·
★★★★★
易于使用。
ShopSmarter 回复2026-03-30
We're glad you're enjoying your membership, XXXX! Let us know how to reach 5-stars by emailing us at [email protected].
We appreciate you being part of the ShopSmarter community, Lavona, and we look forward to helping you save another 10% on your next purchase!
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Hardeep · 写过 7 条评价 · 已认证 · 体验于 2026-03-12 ·
★★★★★
很棒的现金返还选项和客户……
很棒的现金返还选项和客户服务很棒
ShopSmarter 回复2026-03-16
Thank you for your kind words about our team, Hardeep! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
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Mat · 写过 2 条评价 · 已认证 · 体验于 2026-03-12 ·
★★★★★
验证购买的时间太长
验证购买的时间太长 - 需要 2 个月才能确定现金返还是否有效。
ShopSmarter 回复2026-03-16
We completely understand your frustration, Mat. Our team is currently working on streamlining the Cash Back approval process, thankfully it is only a small number of our stores that run into approval delays! If you ever need help, please contact us at [email protected].