ShopSmarter (shopsmarter.com) has a 4.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 72% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
What people say
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Dmitriy · 1 review · Experienced 2026-08-06 ·
★★★★★
Never subscribed to this service but somehow they collect credit card info and signed for me
Never subscribed to this service and never knew about them before that, but somehow they got my credit card details and started billing for the subscription. So the bank blocked the transaction and reissued the card, but it didn't help; they somehow billed it to the new card again, and again the bank blocked the card - nightmare. So, I was forced to call them and try to resolve it. Given that the only motivated party in this situation is ShopSmarter, I guess the fraudsters are working for them, collecting credit card leaks, then subscribing to a paid plan. Shame.
I have been satisfied until last month (July)
Had difficulty logging on, was told to change my password, which I did and still could not log on. Tried again, changed password again, still no success. Reached out to customer service, response said it will take 24 hrs, still no contact.
Reply from ShopSmarter2026-08-05
Hello, we're so sorry you've had this technical difficulty, and we'd love to help you resolve it. If you haven't heard back, please contact us at [email protected], and we'd be happy to look into this!
Love getting money back every month. Easy to use. I constantly shop Walmart, Lowe’s, Ace and Kohl’s. I fill my cart on the apps over 2-5 days. Then when I I’m ready to check out, I switch to ShopSmarter. Even on a low month, this pays for itself and a lot of months I’m getting $50-80 back.
Actually this app is wonderful...been woth these guys about 4 years and never had a bad moment...except for the monthly fee increased but what hasnt.....great job....
Reply from ShopSmarter2026-08-05
We're so grateful for loyal members like you, Keith! We're always looking to add more value to the program, please feel free to contact us at [email protected] if there's anything you'd like to see added in.
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Dan · 2 reviews · Verified · Experienced 2026-07-16 ·
★★★★★
I have gotten several thousand dollars…
I have gotten several thousand dollars back in the last few years buying from Lowe's, home Depot and especially Walmart. Definitely worth 16 bucks a month if you spend much money at these places.
Reply from ShopSmarter2026-08-05
We love seeing our members reach savings success⭐ Keep Shopping Smart, Dan!
Not good. One check since April. Call every month.
Reply from ShopSmarter2026-08-05
Hello, we'd love to help you figure this out! to clarify our program structure, you receive Cash Back for shop through the links on our website. if you haven't made any purchases using the program, no Cash Back would be available for payout. If you have had confirmed payouts, we'd recommend checking your payout direction as we have options for both Check and PayPal. Our team is happy to look into this for you at [email protected]!
With my ShopSmarter subscription I get cash back regularly, and great deals at great stores. My rebates are enough to pay monthly subscription plus more.
Reply from ShopSmarter2026-08-05
We're here to help you keep your savings growing! Thanks for being a ShopSmarter member, Lavona.
Great selection of stores, easy to use, well worth the small extra effort and small monthly fee.
Great selection of stores, website is easy to navigate, payouts are offered in at least two convenient forms (PayPal or physical checks) and the cashback has always been well over monthly subscription cost. I’ve been a happy customer for over five years, and have never had an issue (even when we forgot about a few checks while moving to another state - ShopSmarter rep worked with me to reissue checks even though the error was completely on our end).
Highly recommend!
Reply from ShopSmarter2026-07-09
We're so glad our team was able to assist you, Alexis! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
