Hello Karen,
Thank you for sharing your experience and for your positive feedback. It’s great to hear that the app is helping you stay mindful of your eating habits and that you’re enjoying the workouts.
If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
Hello Sandra,
Thank you for sharing your feedback and describing your experience. The concerns you mentioned about managing the app and unexpected charges are important, and your input is valued.
If you would like further assistance or wish to discuss your experience in more detail, please reach out to [email protected]. The team is ready to help.
Thank you again for taking the time to share your thoughts.
Kind Regards,
Lucas,
Simple Team
Hello Debbie,
Thank you for sharing your feedback. Noting that you find there is too much to log, your input is appreciated and helps highlight areas where the experience could be more streamlined.
If you have any further thoughts or would like to discuss your experience in more detail, you’re always welcome to reach out to [email protected].
Thank you again for taking the time to share your perspective.
Kind Regards,
Lucas,
Simple Team
Hello Michelle,
Thank you for sharing your experience and for your kind words about the customer service team. It’s great to hear that your situation was addressed promptly and that you felt supported throughout the process.
If you have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Hello Robert,
Thank you for sharing your experience and for highlighting the support you received from Emily. It’s great to hear that your concerns were addressed promptly and that you felt supported throughout the process.
Your feedback is appreciated and helps us continue to provide a positive experience for all users.
If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Hello Danielle,
Thank you for sharing your feedback. It’s great to hear that you appreciate the one-on-one chat feature.
If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat at https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
Hello Aly,
Thank you for sharing your feedback and describing your experience with the app. Your comments about food logging, exercise loops, and the clarity of instructions are appreciated and help highlight areas that matter to users.
If you would like further assistance or wish to share more details, please reach out to [email protected]. The team is always interested in learning more about users’ experiences.
Thank you again for taking the time to share your thoughts.
Kind Regards,
Sophie,
Simple Team
Hello Tondra,
Thank you for sharing your experience and for highlighting the aspects of the app that you enjoyed, such as the daily activities and the support from Avo the coach. It’s great to hear that the app helped you stay focused on your journey.
Your feedback about logging in with a busy schedule is appreciated, and it’s valuable for us to know how users interact with the app in their daily lives.
If you ever need assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.
Kind Regards,
Maya,
Simple Team
Hello Lisa,
Thank you for sharing your initial thoughts. It’s great to hear that you’re exploring the app, and your feedback is appreciated.
If you have any questions or need assistance as you continue using Simple, please feel free to reach out via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Hello Pamela,
Thank you for sharing your experience. It’s understandable that getting used to a new app can take some time, and your feedback about navigation is appreciated.
If you have any questions or need further assistance as you explore the app, you’re always welcome to reach out to [email protected].
Your input helps the team continue to improve the app for everyone. Thank you for taking the time to share your thoughts.
Kind Regards,
Lucas,
Simple Team
Hello Kerri,
Thank you for sharing your experience and for your kind words. It’s wonderful to hear how Simple, along with Tai Chi Walking, has supported your journey.
Your achievement of losing 25 pounds in less than six months is truly inspiring. Stories like yours motivate us and can encourage people around the world to pursue healthier, happier lives. If you’re interested in collaborating with us and sharing your experience, we’re ready to reward such contributions. Please reach out at [email protected] if you’d like to participate.
If you ever need assistance or have questions in the future, feel free to contact us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Hello Nancy,
Thank you for sharing your experience. It’s great to hear that your issue was resolved quickly and that you had a positive interaction.
If you have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Maya,
Simple Team
Hello DAnne,
Thank you for sharing your positive experience. It’s great to hear that you find the app easy to follow and that the plate scanning feature meets your expectations.
If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
Hello Heather,
Thank you for sharing your experience. It’s great to hear that you’re taking the time to explore and learn how to navigate the app.
If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
Hello Teresa,
Thank you for sharing your experience and for taking the time to leave a review. It’s clear that you’re managing a lot right now, and your openness is appreciated.
Simple recognizes the challenges that come with balancing personal wellness alongside life’s many responsibilities. Your efforts to care for yourself and others, even during difficult times, are truly commendable.
If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/. The team is always here to support you.
Kind Regards,
Maya,
Simple Team
Hello Michelle,
Thank you for sharing your experience and highlighting how the app supports your journey and helps you stay accountable. It’s great to hear that you find the options and new eating habits helpful.
If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Lucas,
Simple Team
Hello Jim,
Thank you for sharing your positive experience and for highlighting the support you received from Emily. It’s great to hear that the assistance was prompt and courteous, and that your concerns were addressed smoothly.
Your feedback is truly appreciated and will be shared with the team. If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Hello Michael,
Thank you for sharing your experience with Simple. It’s great to hear that the refund process met your expectations and was handled professionally.
If you ever have questions or need assistance in the future, please feel free to reach out to our team via live chat at https://chat.simple.life/.
Kind Regards,
Sophie,
Simple Team
Hello Rebecca,
Thanks for reaching out and sharing your experience. We want to let you know that during sign-up, we inform users that memberships automatically renew. We also send an email before the renewal date with the upcoming charge date and your membership cost.
We're sorry to hear that the automated responses didn't address your concerns. We understand how frustrating it can be when you're looking for help and don't feel like your specific issue is being addressed.
Please reach out to us directly at https://simple.life/help, and we’ll work to get this sorted for you as quickly as possible.
Best Regards,
The Simple Team 🙌
Hello Patricia,
Thank you for sharing your feedback and describing your experience with the promotional emails. It’s understandable that receiving messages about a free plan and then encountering a payment page would be disappointing.
If you’d like to discuss this further or help us better understand your experience, please reach out to [email protected].
Your feedback is appreciated, and thank you for taking the time to share your thoughts.
Kind Regards,
Sophie,
Simple Team