SIMPLEX...简直是最好的!
我最喜欢 Simplex 的是它的快速处理。然后向您发送每笔交易的通知,并询问您交易是否已完成,如果没有,则始终提供指向支持团队的链接。
Simplex(simplex.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。22% 的评价为 1 星,差评比例偏高;商家回复了 86% 的差评。数据最后更新于 2026-08-10。
我最喜欢 Simplex 的是它的快速处理。然后向您发送每笔交易的通知,并询问您交易是否已完成,如果没有,则始终提供指向支持团队的链接。
通常交易速度很快。有时需要几个小时。但总的来说,Simplex 可以成为加密货币购买方面值得信赖的合作伙伴
我的货币还没有进入我的账户。
Hello Mohammadali, Thank you for getting in touch. Please note that for internal reasons, we are unable to proceed with your recent transaction and the payment was refunded. Based on our internal guidelines and policies, we are not always able to provide the exact reasons why, this is to ensure that our customers and our data are protected. In this case, you may try and issue a new payment, however, since the payment process is fully automated, we are unable to override our system’s decisions, therefore we cannot guarantee it will be successful. We apologize for any inconvenience this may have caused and thank you for your understanding. Regards, Julia Head Of Customer Support
首先,这非常简单快捷。邮件通信就可以了。确认是否已到账。
服务和执行可靠
之前使用Simplex没有任何问题,过去完成了验证,一切正常。 最近我向我的 Simplex 账户转了 1200 欧元,之后他们突然要求额外验证。连续两天,我陷入了无休止的 KYC 检查——一份文件被拒绝,然后是另一份,然后是另一份。最终提供了他们要求的一切后,我被告知需要进行额外的资金来源验证。 我立即提交了所有要求的文件。支持人员告诉我审核需要 48-52 小时。自我第一次提出请求以来已经过去一周多了,但仍然没有解决方案。 更糟糕的是,一旦我开始询问有关延迟的解释,支持人员就停止回应。 此时此刻: 我无法使用我的资金; 我无法以加密货币传输它们; 我无法将它们撤回到法定货币; 我什至无法关闭我的帐户。 当我要求关闭账户并将资金退回银行账户时,我被告知“等待审核”。没有最后期限,没有解释,没有责任。 这对于处理客户资金的金融公司来说是完全不能接受的。他们违反了所有承诺的时间表,现在完全忽略支持请求。 如果我在 48 小时内没有收到退款或适当的解释,我将通过银行和消费者保护渠道采取法律行动和正式投诉。 非常失望。
Hello Georgi, Thank you for your review. I would love to help you as best as possible, however, from the information provided I am unable to locate you on our system. Therefore, could you please reach out to me via email [email protected] and elaborate on your case? I am looking forward to your reply. Regards, Julia Head Of Customer Support
我花了超过 24 小时才收到我购买的加密货币,没有得到 Simplex 支持团队的真正帮助,一个机器人告诉你,“这就是我能做的”,非常令人失望、糟糕和令人紧张的流程和客户服务。 感谢上帝我终于收到了我的加密货币
Hello Howard, Thank you for the review. I have thoroughly reviewed your recent payments and can see that the cryptocurrency you have purchased has been successfully sent to the destined wallet address from our side. I would like to elaborate that we do always strive to deliver your coins with the utmost urgency - however, in some cases, this can be delayed due to factors which are outside of our control, such as the demand for the cryptocurrency you are purchasing, the number of miners available, and the volume of transactions occurring on the blockchain at the time of your purchase. However, if the cryptocurrency does not display in your wallet correctly, it would be helpful to reach out to the support team of your wallet provider. As much as we would love to help, we do not have direct access to your cryptocurrency wallet address or account, therefore, we cannot solve issues related or originating to/from your cryptocurrency wallet. Thank you very much for your patience and understanding! Please let us know if you have any further queries. Regards, Julia Head Of Customer Support
快速,具有有意义的协议。
我喜欢它! 伟大的!! 😃👍🏼
与其他方法不同,Simplex 可以长时间工作并且看起来很安全。
绝对相信加密货币的能力 完美的加密项目让我可以放心地在值得信赖的平台上进行买卖。 他们每次都非常认真地确保区块链交易按照他们的订单正确进行。 他们在收到发给我的确认链接之前从未离开。 非常感谢单纯形
操作简单,效果完美!
我为有人第一次这样做而感到高兴!
我一周半前购买了 1500 美元的加密货币,但我没有收到加密货币,也没有收到退款,我给他们发了电子邮件,但没有回复,糟糕的服务,我希望尽快退回我的加密货币或退款,这令人沮丧,如果我在接下来的几天内没有收到它,我将采取法律行动。
Hello Hidalgo, Thank you for getting in touch. Please note that for internal reasons, we are unable to proceed with your recent transaction and the payment was refunded. Based on our internal guidelines and policies, we are not always able to provide the exact reasons why, this is to ensure that our customers and our data are protected. In this case, you may try and issue a new payment, however, since the payment process is fully automated, we are unable to override our system’s decisions, therefore we cannot guarantee it will be successful. We apologize for any inconvenience this may have caused and thank you for your understanding. Regards, Julia Head Of Customer Support
我想要重新检查我的付款
共 201 条符合条件的评价