VERY quick and easy
VERY quick and easy! Their Service is Outstanding, and Payments are easy to follow. Great experience as a User!
Simplex (simplex.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
VERY quick and easy! Their Service is Outstanding, and Payments are easy to follow. Great experience as a User!
⭐ 1-Star Review — Charged $101, Crypto Never Delivered & No Support Response Absolutely unacceptable customer service. I purchased $101 worth of cryptocurrency through BitPay using Simplex / Zero Hash. The $101 was successfully debited from my account and shows as a completed transaction, yet I never received the cryptocurrency. Simplex’s own payment-status page shows the transaction stuck as “Pending Payment Details,” even though the money was already taken from my account. I have since sent more than 10 emails and opened multiple support tickets trying to resolve something that should be incredibly straightforward: either deliver the cryptocurrency I paid for or return my $101. I have received no response whatsoever. This is particularly concerning for a company handling financial and cryptocurrency transactions. If you can debit a customer’s account immediately, there needs to be an accessible support process when the purchased crypto is never delivered. A customer should not have to repeatedly email and open tickets just to find out what happened to their money. At this point, I am out $101 with no cryptocurrency and no assistance from customer service. I strongly recommend avoiding Simplex / Zero Hash until they can demonstrate that they actually respond to customers and resolve failed transactions. 1 star — and only because Trustpilot doesn’t allow zero.
Got the transfer through and you even emailed and asked! And it was easy.
4 stars because of the high fees I've paid!! I mean how could it possibly cost me right around 11-15$ on every single transaction?????? That’s highway robbery! If I purchased 50$ in litecoin by the time I received it in my wallet it was only around 34-36$ that’s ridiculous
Easy to use to send money
I have become a victim of scam I kindly request that you stop or reverse this transaction and refund the funds, if possible. The details are sent by open request This case is currently being handled by the relevant law enforcement authorities, and the matter is also under arbitration. Please react ASAP
Quick verification Fast process
I can't figure out how to get my money out of sandplex to buy Bitcoin and nobody has helped me so far all I get is answering machines
I have never had a problem with buying cryptos thru this site. It amazes me how simple it is as compared to ANY other site I have tried. I keep coming back to this site and keep wondering why I dont use this site ALL the time
It was great and om excited to have my coins
All is good respod on my problem was fast. Tnx a lot
Was easy enough to buy crypto! but for large purchases it needs verification etc. would be great to make it easier and more anonymous to buy larger quantities of crypto!
The support team was perfect i had a issue whit the transaktion but they were alle the time there to me assure .
201 reviews matching