We know your time is valuable, and we appreciate your feedback. We're committed to providing excellent service, and we're taking steps to address the delay you experienced. We appreciate your patience, at this time I would need your policy information to further assist you in this matter. Simply Business is committed to helping small business owners find the right insurance solutions. Please reach out to us at [email protected] please include your account information and Trust Pilot review.
We know your time is valuable, and we appreciate your feedback. We're committed to providing excellent service, and we're taking steps to address the delay you experienced. We appreciate your patience, at this time I would need your policy information to further assist you in this matter. Simply Business is committed to helping small business owners find the right insurance solutions. Please reach out to us at [email protected] please include your account information and Trust Pilot review.
We know your time is valuable, and we appreciate your feedback. We're committed to providing excellent service, and we're taking steps to address the delay you experienced. We appreciate your patience, at this time I would need your policy information to further assist you in this matter. Simply Business is committed to helping small business owners find the right insurance solutions. Please reach out to us at [email protected] please include your account information and Trust Pilot review.
We know your time is valuable, and we appreciate your feedback. We're committed to providing excellent service, and we're taking steps to address the delay you experienced. We appreciate your patience. It looks as though one of our customer service agents resolved your issue if you have any additional questions or need further clarification, please don't hesitate to reach back out to us at [email protected], please include your policy information.
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Juliana · 写过 3 条评价 · 体验于 2026-07-01 ·
★★★★★
没人帮忙！！
没有人接电话……这家公司简直就是一场噩梦！我希望我从来没有注册过。没有任何帮助！远离！
Simply Business US 回复2026-07-06
We sincerely apologize for the frustration you’ve experienced. To help us investigate this further and provide assistance, we’ll require some additional information from you. Can you please email us at [email protected] so we can locate your account? Please include your account information and review.
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Mike · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
我从不隐瞒我们公司的业务，而且……
我从来没有隐瞒过我们公司的业务，而你为我们投保后却转身取消了我们的合同。
Simply Business US 回复2026-07-06
We appreciate your feedback and understand your frustration. We strive to insure as many small businesses as possible, but this is dependent on the underwriting guidelines of our carrier partners. Regarding the cancellation, if you'd prefer not to continue coverage until the expiration date, you can give us a call at (855) 869-5183 and we can assist with an expedited cancellation.
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Raymond · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
快速覆盖
快速覆盖，立即获得证书
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Lynnette · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
Simply Business 从开始到结束都有令人印象深刻的流程。
在尝试了多家公司的报价和购买商业保险后，Simply Business 是唯一一个简单、有竞争力且能够在线完成购买的网站。我强烈推荐这个网站，现在有很多其他网站都非常令人失望，而且他们似乎知道大多数人不知道的事情。
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Joe Rudolph · 写过 2 条评价 · 体验于 2026-06-11 ·
★★★★★
其实我对 Simply 很满意……
事实上，我对 Simply Business 整体非常满意。当我更新我的公司名称、更改我的帐户信息并将我的自动付款切换到我的新银行帐户时，客户服务非常出色。整个过程很简单，代表们乐于助人且专业。
不幸的是，退款过程完全相反。
取消保单后，我被告知 92 美元的退款将发送到我原来的银行账户，尽管我已经更新了我的银行信息并且该账户已被关闭。我特别询问代表退款是否会转到我的新帐户，因为那是我的付款的来源。我放心地说：“不用担心。”
事实证明这是不正确的。
在过去的四个星期里，我多次打电话试图解决这个问题。一位代表特别粗鲁，告诉我公司政策规定退款必须退回原始帐户，即使该帐户已关闭。当您已经验证了客户的身份、更新了他们的银行信息并成功从新帐户中提取付款时，该政策就没有意义了。
该公司继续坚称大通银行收到了退款。我直接联系了大通银行，他们审查了我已关闭的账户。他们告诉我，Simply Business 没有进行任何交易或尝试存款，并确认他们没有收到与此政策相关的任何退款。
如果 Simply Business 就是这样处理客户资金和退款的，我就不想加入这家公司。我开始担任发起人是因为我最初的经历非常好。在花了四个星期试图收回 92 美元的退款并得到相互矛盾的信息后，我反而成为了一个批评者。在这个问题得到解决之前，我不建议与 Simply Business 开展业务。
Simply Business US 回复2026-07-09
We sincerely apologize for the frustration you’ve experienced. To help us investigate this further and provide the assistance you need, we’ll require some additional information from you. We have requested information, however to ensure your privacy please call us directly at (855) 869-5183 or email us including your Trust Pilot review at [email protected] so we can locate your account.
**We just sent another email, or we can chat by phone. Please give us a call and/or check your spam folder.**
We appreciate you taking the time to share your feedback with us and we apologize for any frustration you may have experienced.
It appears our customer service team has contacted you to resolve the matter and have not heard back. Please at your earliest convenience see our response. If you have any further questions or concerns, please don't hesitate to reach out.
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Alex Cochran · 写过 1 条评价 · 体验于 2026-06-30 ·
★★★★★
被搁置了 45 分钟试图……
我已经等待了 45 分钟试图取消我的帐户，因为这是您可以取消的唯一方法。
Simply Business US 回复2026-07-06
We sincerely apologize for the frustration you’ve experienced. To help us investigate this further and provide assistance, we’ll require some additional information from you. Can you please email us at [email protected] so we can locate your account? Please include your account information and review.
We know your time is valuable, and we appreciate your feedback. We're committed to providing excellent service, and we're taking steps to address the delay you experienced. We appreciate your patience, at this time I see we have reached out to you to provide policy support. Simply Business is committed to helping small business owners find the right insurance solutions. If you have any additional questions or need further clarification, please don't hesitate to reach out to us at [email protected] please include your account information and Trust Pilot review.
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Dave · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·
★★★★★
等待时间太多
我通过几个 COI 完成了我想要的事情。然而，与某人一起工作的时间是 10 到 15 分钟，整个时间是 45 分钟。这浪费了很多时间。
Simply Business US 回复2026-06-30
We know your time is valuable, and we appreciate your feedback. We're committed to providing excellent service, and we're taking steps to address the delay you experienced. We appreciate your patience, at this time I see we have connected with you to provide policy support. Simply Business is committed to helping small business owners find the right insurance solutions. If you have any additional questions or need further clarification, please don't hesitate to reach out to us at [email protected] please include your account information and Trust Pilot review.
