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Money & Insurance

Simply Business US

100 reviews

4.1100 reviews
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About Simply Business US

Data updated
Website
simplybusiness.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (19/19)
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Is Simply Business US legit?

Simply Business US (simplybusiness.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Joshua · 1 review · Verified · Experienced 2026-08-09 ·

Quick and easy process

Quick and easy process. They also had the most affordable plan that I found.

J
Joseph · 1 review · Verified · Experienced 2026-08-08 ·

The first agent was okay, but the second one is good.

The first agent was okay; however, the second agent was very knowledgeable about the policy coverage on what is exclusive and what is covered.

J
Jeilyn · 1 review · Verified · Experienced 2026-08-07 ·

Everything was very well explained and…

Everything was very well explained and handled diligently.

P
Phillip · 1 review · Verified · Experienced 2026-08-07 ·

Outstanding customer service …

I was needing insurance for vendor events. Simply Business stepped up and was there when I needed it. The gentleman who help me was very patient and understanding. Took the time I needed to answer my questions. Stayed online to make sure I was able to access what I needed. He did an outstanding job! He is asset to SB. Thank you for all the help! Phillip Lang

K
Kara D · 1 review · Experienced 2026-08-05 ·

Do not use this company!!

Do not use this company. 1. They do not answer their phones or emails. I’ve been trying to reach them for five business days now. 2. I am trying to make sure my business policy does not renew and cannot cancel it online, cannot remove a credit card and they do not reply to emails or phone calls. Imagine if you actually had a claim to talk with someone!! Please note that while the response below says someone has contacted me, this is false. No one has contacted me nor returned emails.

Reply from Simply Business US2026-08-07

We appreciate you taking the time to share your feedback with us and we apologize for any frustration you may have experienced. Our customer service team has successfully reached out to you to resolve the matter and appreciate your patience throughout the process. If you have any further questions or concerns, please don't hesitate to reach back out.

M
Megan · 1 review · Verified · Experienced 2026-08-07 ·

Easy and smooth

I thought the process would be more complicated, but it was easy, quick and smooth!!

R
Richard · 1 review · Verified · Experienced 2026-08-07 ·

Yall are cool…

Yall got me insurance for cheep and fast.

J
Joshua · 3 reviews · Verified · Experienced 2026-08-04 ·

The Simply Business Process took all of…

The Simply Business Process took all of the work out of "shopping for insurance." I basically filled in the blanks, and instantly had 4 solid quotes. I followed up with a phone call to the company to make sure I had it right. The phone process was simple. The staff member answered all of my questions instantly and assured me of the policy for me! I would recommend Simply Business US to anyone like me looking to insure a small business.

J
Jordan · 1 review · Verified · Experienced 2026-08-05 ·

Was not able to obtain my COI from the…

Was not able to obtain my COI from the website and had to jump through hoops to get it

Reply from Simply Business US2026-08-07

We appreciate you taking the time to share your feedback with us and we apologize for any frustration you may have experienced. It appears our customer service team has successfully contacted you to resolve the matter and appreciate your patience throughout the process. If you have any further questions or concerns, please don't hesitate to reach out.

T
Taitum · 1 review · Verified · Experienced 2026-08-04 ·

Very quick process

J
Jeffrey · 1 review · Verified · Experienced 2026-08-06 ·

Insurance

It was quick and easy. Fairly easy to understand

I
Infadela · 1 review · Verified · Experienced 2026-08-06 ·

Friendliness

S
Sweets From the Hart · 2 reviews · Verified · Experienced 2026-08-05 ·

Fast

Fast, friendly service.

A
Adam · 1 review · Verified · Experienced 2026-08-05 ·

Fast

Fast, easy sign up and great rates.

V
Victoria · 1 review · Verified · Experienced 2026-08-05 ·

I got insured for a reasonable price in…

I got insured for a reasonable price in about 5 minutes!

T
Tanisha · 1 review · Verified · Experienced 2026-08-05 ·

This was the only affordable solution…

This was the only affordable solution tonus finding general Liability coverage for our small business!

K
Keisha · 1 review · Verified · Experienced 2026-08-04 ·

I had a great experience with this company. I was satisfied with the results of my insurance quote.

The overall cost of my insurance.

D
Dan · 1 review · Verified · Experienced 2026-08-03 ·

Easy Process for Getting Small Business Insurance

Getting an insurance policy through Simply Business was a pretty easy process. I honestly had been wanting to get business insurance for a couple years but never took the time to sit down and do the research. I knew just what I wanted and it just took the right advertisement to pop up on my Facebook for me to click on it. Once I did, everything was really smooth and within minutes I had the insurance that I wanted at a reasonable price. I highly recommend Simply Business for your business insurance needs.

C
Christ · 1 review · Verified · Experienced 2026-08-02 ·

Very affordable and quick

Very affordable and quick ! The Policy and provision thereof are exactly what i was looking for. Please keep on being "simply great"!

J
James · 1 review · Verified · Experienced 2026-08-03 ·

Now I am not overpaying.

This works better because of the questions they asked. Now I am not overpaying for things I never needed.