Singsaver

Leomund Teh新加坡 · 写过 4 条评价 · 体验于 2026-04-10 · 发表于 2026-04-10

Will not honour the rewards they promis

I applied a standard charted card via singsaver and was promised to get $350. The application was during Nov 2025. It has been in progress since. During March I used the AI bot to highlight that it has been a while and what is the reason that it is still in progress. The bot indicated it is not normal and will get a staff to contact me but this is April and no one has contacted me. Singsaver seems to want people to apply credit card through them and refuse to honour the rewards that they promised. I can’t help but wonder are they just around to collect all our important data. Please do not believe in Singsaver.

Fantastic follow up

A positive experience with them. Had a issue come up but was impressed by the way they followed up on my issue. The issue was eventually solved.

Sky Pan新加坡 · 写过 1 条评价 · 体验于 2026-04-10 · 发表于 2026-04-10

thanks team for following up with…

thanks team for following up with appeals and deliver satisfactory outcome, thumbs up！

Yew Micheal新加坡 · 写过 1 条评价 · 体验于 2026-04-09 · 发表于 2026-04-09

Very clear website and website…

Very clear website and website navigation. The gift also attractive.

Jhaycee Gonzales菲律宾 · 写过 1 条评价 · 体验于 2026-04-06 · 发表于 2026-04-08

great reward offer unlike to to other

Aliza Marie Celis菲律宾 · 写过 1 条评价 · 体验于 2025-10-01 · 发表于 2026-04-08

From application to reward

From application to reward, the entire process is seamless and hassle-free!

Customer service is good

Customer service is good! Promptly looking into the customer query.

Brynn Tan新加坡 · 写过 2 条评价 · 体验于 2026-03-30 · 发表于 2026-03-30

Long Delay in Receiving Apple Watch Reward with No Updates

I applied for the Citi Rewards Card on 8 January, and it was approved in less than a week. I also received my card within two weeks. However, as of now (30 March 2026), I have still not received the Apple Watch reward, despite meeting the required top-up amount. There has been no timeline provided or status updates, and I have had to repeatedly follow up with all parties involved.

It goes kinda smooth for me

It goes kinda smooth for me. I signed up Citi Reward card on Jan and get my reward on Mar. Thanks Singsaver

resolve of issue

resolve my issue, thanks

My Fair Lady印度尼西亚 · 写过 2 条评价 · 体验于 2026-03-23 · 发表于 2026-03-23

Outstanding Support - Highly Recommended !

I recently applied for the HSBC TravelOne Credit Card through SingSaver. Initially, there was some confusion regarding the specific terms and conditions from the bank, which led to a delay in receiving my sign-up reward along with continuous follow-ups from both bank and Singsaver. However, Jeremiah from the SingSaver team was incredibly helpful. He immediately investigated exactly what was happening with the processing, took the time to understand the issue, and provided a clear explanation and the most important is a solution! Beyond this great support, SingSaver consistently provides excellent value for money. They offer a fantastic range of opportunities to save—whether you are looking for insurance, loans, or credit cards. Having all these options and financial products in one place makes it so much easier to make informed decisions. Thank you, very much Jeremiah, and the SingSaver team (including Sean who updated me with the outcome of the appeal) for your transparency and for looking out for your customers!

Singsaver is a scam

Singsaver is a scam. On the rewards redemption, I applied for 3 credit cards and it still shows pending financial instituition approval after 4 months on their website. I got the cards a long time ago. When asked, the customer service still says the FI needs to the process and respond to them. Dont waste your time with them

Dalen Chee新加坡 · 写过 1 条评价 · 体验于 2026-02-20 · 发表于 2026-03-19

Everything done correctly, but still denied reward. Buyer Beware!

Let me share my experience so others can decide if this is worth their time. My wife and I both applied for the same SingSaver promo, separately. Different emails, different accounts, different Moomoo IDs.I selected $130 cash. She selected the iPad. I received my cash. She received nothing. According to SingSaver, this is perfectly valid. Their explanation? Because my submission was “first”, it somehow overrides hers, so only one reward is honoured. So apparently, two separate people can fulfil all the requirements, and only one gets rewarded. Interesting logic. To be clear, everything was done properly, by the book. We provided all the required details, screenshots, account IDs, and proof showing both applications were separate and valid. Even their own data shows two different Moomoo accounts. Didn’t matter. What’s worse is their explanation kept changing along the way. First they said she selected cash. Then it became duplicate submissions. Then somehow I used her account ID. Each reply tells a different story, none of which actually lines up with the evidence. Final answer: “process completed, cannot reverse.” No real investigation. No attempt to reconcile the facts. Just a policy wall. And here’s the part that really doesn’t sit right, both applications resulted in two separate Moomoo accounts being opened successfully. Yet only one reward was honoured. Make of that what you will. My guess? We used the same laptop, and their system couldn’t tell the difference between two legitimate users. If that’s enough to void a reward, then the system is fundamentally flawed. After looking around, I realised this isn’t even rare. There are plenty of similar complaints online, people doing everything correctly, providing proof, and still getting denied. Go search on reddit and even the follower reviewers on this site. So yes, the promos may look attractive upfront. Just understand the risk. Even if you do everything right and can prove it, there’s no guarantee you’ll get what was promised. And if something goes wrong, don’t expect much resolution. Oh ya, did I mention the whole ordeal took more than 90 days? Buyer beware!

Marissa Jose新加坡 · 写过 1 条评价 · 体验于 2026-03-06 · 发表于 2026-03-12

Very pleasant and no worries until i…

Very pleasant and no worries until i get my rewards

chiou tee cheah新加坡 · 写过 1 条评价 · 体验于 2026-02-27 · 发表于 2026-03-10

I find it very disappointing that the reward process

I find it very disappointing that the delivery process is treated as entirely outside of your control, considering the reward was issued through your platform.

Jennifer新加坡 · 写过 1 条评价 · 体验于 2026-03-05 · 发表于 2026-03-05

DON'T USE SINGSAVER

DON'T USE SINGSAVER. They use systematic delay tactics to withhold your rewards. My Timeline : Nov 11 2025: Applied for Citibank card & met spending criteria.and promised to give me rewards with in 4 weeks by Jan 1. Jan 1 2026: Original 4-week deadline. NO REWARD. Dec 19 2025: Promised by end-Jan. NO REWARD. Jan 30 2026: They admitted their "technical error," confirmed my PayNow was correct, and promised immediate transfer. Feb 27 2026: After a month of silence, they used the SAME EXCUSE they already apologized for! Mar 2 2026: Now asking for another 30 working days to investigate. It has been nearly 4 MONTHS. They likely took the commission from Citibank but refuse to pay the consumer.

Exceptional service

Exceptional service! I missed my reward deadline, but SingSaver’s team was incredibly helpful and flexible. They responded quickly to my emails and allowed me to claim the reward despite the deadline having passed. It’s rare to find a company this responsive and willing to go the extra mile.

Ye “Kunlun” Yang新加坡 · 写过 1 条评价 · 体验于 2026-03-03 · 发表于 2026-03-03

Worthing Trying

I've used SingSaver to try out a number of services, and overall, the experience has been positive. One piece of advice: make sure to read the fulfillment conditions carefully and complete the required steps in time. If you're ever unsure about anything, just reach out to their team with the details - they're responsive and helpful. Thanks to the SingSaver team for consistently bringing great deals to the table!

Eve Miao新加坡 · 写过 1 条评价 · 体验于 2026-02-23 · 发表于 2026-02-23

I have not yet receive my reward and I…

I have not yet receive my reward and I do not understand that why Singsave asked me to review before i receive anything! Also to feedback that for the reward tracker, there isn't enough information or update of how the reward is being processed.

Very considerate as I missed a…

Very considerate as I missed a collection deadline due to personal reasons. Fast and responsive, helpful customer service!