SkyAuction

Rene, We do our absolute best to ensure that nothing is hidden within our offers. It would be near impossible to display each day or week independently during an auction. I see you choose a St. Martin Hotel that even with the fees still saved you over 70% of it's normal cost on other sites. You have to admit that is impressive savings!

Hi Don, We used to be able to sell them for a lot lower, but times change and our suppliers prices go up. I don't think $299 is too much to ask for a week long vacation rental and it still represents exceptional value. I too sometime yearn for the old days when prices were lower but I still feel like our prices are pretty good!

Hi, We haven't been in business for 20 + years by taking people's money and not having them travel. Contact me tomorrow at 212-486-1250 x 102 after 9am EST. I am sure we can work something out for travel or for a credit. Regards, Sal Esposito

Hi Douglas, I have reviewed your file and while we always do whatever we can to assist our customers, particularly in times of emergency, we could not accommodate a cancellation less than 24 hours prior to your arrival. Since this hurricane did not effect the region we have to rely on our ability to work with the resort for changes and refunds, when customers attempt to change outside of our Flex Change coverage. The resort was open, air service was NOT affected and local businesses and attractions were fully operation during this entire period. With that being the case we had no hope to arrange a change with the resort or a refund of any kind. We fight for our customers to be treated fairly each and everyday. We really can't argue if people want to cancel outside of our insurance offering during times of normal operation.