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SlideTeam

101 条评价

3.6101 条评价
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关于 SlideTeam

数据更新
网站
slideteam.net
分类
商业服务
所在地
United States · New York
状态
待认证
近 12 个月
48 条评价
差评回复率
100%(33/33 条)
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SlideTeam靠谱吗?

SlideTeam(slideteam.net)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 101 条用户评价,属于商业服务分类,口碑一般。评价两极分化:65% 给出 4 星及以上,同时 31% 打了 1 星;商家回复了 100% 的差评;近 12 个月新增 48 条。数据最后更新于 2026-08-10。

用户怎么说

L
Lindsay Shinall · 写过 2 条评价 · 已认证 · 体验于 2025-10-29 ·

超级有帮助和专业

超级有帮助和专业! 强烈推荐幻灯片团队! 为加根大喊太棒了!

SlideTeam 回复2025-11-10

Dear Lindsay, Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience with SlideTeam and found our service helpful and professional. We’ll be sure to pass along your kind words to Gagan. We truly appreciate your recommendation and look forward to assisting you again soon. Thanks, SlideTeam

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Baher Alsayed · 写过 1 条评价 · 体验于 2025-10-29 ·

该团队反应快速且努力……

该团队反应快速,努力工作来满足我的需求

SlideTeam 回复2025-11-10

Dear Baher, Thank you so much for your kind words! We’re thrilled to hear that our team was able to respond quickly and meet your needs. Providing efficient and reliable service is always our top priority. We truly appreciate your support and look forward to helping you again in the future! Thanks, SlideTeam

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Brian French · 写过 3 条评价 · 已认证 · 体验于 2025-11-04 ·

用户体验需要改进,但幻灯片非常好

起初,以为每层只有一张幻灯片。然而,后来在支持的帮助下,我找到了完整的演示文稿。四星的原因是该网站很难导航。用户体验不是很好。

SlideTeam 回复2025-11-10

Dear Brian, Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations. It sounds like you may have been looking for our Complete PowerPoint Decks, which include full presentation templates rather than individual slides. You can explore them here: https://www.slideteam.net/complete-powerpoint-decks-presentations/all-powerpoint-complete-decks.html . We hope this helps you find exactly what you’re looking for. If you need further assistance, our support team will be happy to guide you to the right product. Thanks, SlideTeam

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Guest · 写过 1 条评价 · 已认证 · 体验于 2025-10-31 ·

很好的经历

SlideTeam 回复2025-11-05

Dear Veeraj, Thank you so much for your 5-star review! We’re delighted to hear you had a good experience with us. Your support means a lot, and we look forward to serving you again soon! Thanks, SlideTeam

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Guest · 写过 1 条评价 · 已认证 · 体验于 2025-10-13 ·

他们从不解决任何问题并击败……

他们从不解决任何问题并且拐弯抹角

SlideTeam 回复2025-10-22

Dear Vikas, We are really sorry to hear that you’ve had a frustrating experience with our support. That’s not the standard we strive for, and We understand how disappointing it must be to feel like your concerns weren’t properly addressed. We take your feedback seriously, and I’d like to personally look into any unresolved issues you’ve had. If you’re willing to share more details, We will do our best to make sure you get a clear and timely resolution. Thank you for bringing this to our attention. We’re here to help and want to earn back your trust. Best regards, SlideTeam

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RIPPED OFF · 写过 2 条评价 · 已认证 · 体验于 2025-10-11 ·

一小时内就扣了我一个月的电费……

在我开始“7 天免费试用”后一小时内就向我收取了一个月的费用。 仍在努力拿回我的钱。 不要相信这些人!

SlideTeam 回复2025-10-22

Dear Customer, We offer 7 days money back policy. We do not offer 7 day trail. Request you to please check the policy under our FAQ Link: https://www.slideteam.net/pricing#faq Thanks, SlideTeam

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GB · 写过 2 条评价 · 已认证 · 体验于 2025-10-10 ·

糟糕的经历我立即取消订阅...

我订阅下载了一份演示文稿,据称其中包含 8 张幻灯片。当我下载它时,只有一张幻灯片。 我立即取消了订阅

SlideTeam 回复2025-10-22

Dear Customer, Thank you for your feedback, and I'm truly sorry to hear about your experience. It’s certainly not the experience we aim to provide. The presentation should have matched the description, and I understand how frustrating it must have been to receive only one slide after subscribing. We appreciate you bringing this to our attention, and we’re already looking into the issue to ensure it doesn’t happen again. If you’re open to it, I’d be happy to make this right, whether that’s providing you with the full presentation or offering an alternative that meets your needs. You can contact us at [email protected] or can chat with us on our website Thank you again for trying our service, and we’re sorry to see you go under these circumstances. Best regards, SlideTeam

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DHamby · 写过 1 条评价 · 体验于 2025-10-09 ·

可怕

可怕。 试图取消我的订阅,但他们不让我这么做。 试图与他们聊天,但他们说他们必须为他们的团队创建一张票以审查取消等。不要与这些人做生意。

SlideTeam 回复2025-10-15

Dear User, We're truly sorry to hear about your experience and the frustration it caused. This is not the experience we aim to deliver, and we understand how important it is to have a smooth and transparent cancellation process. Our support team sometimes needs to create a ticket to ensure that account-specific actions like cancellations are handled securely and accurately. We’d love the chance to make things right. Please reach out to us directly at [email protected] with your ticket number or the email linked to your account, and we’ll prioritize your request. Thank you for your feedback it helps us do better. Thanks, SlideTeam

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cynthia kilroy · 写过 1 条评价 · 已认证 · 体验于 2025-09-30 ·

总能找到东西...

SlideTeam 回复2025-10-08

Thank you so much, Cynthia! We’re thrilled to hear you can always find what you’re looking for with us. Your support means a lot, we look forward to helping you discover even more great stuff next time! Thanks, SlideTeam

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Dera · 写过 2 条评价 · 体验于 2025-10-07 ·

非常有经验的客户服务

哇!!!这次体验是一流的,我确实得到了及时的回复,几分钟之内我就参加了,我的工作也完成了。

SlideTeam 回复2025-10-08

Dear Dera, Thank you so much for your amazing feedback! We’re thrilled to hear that you had such a smooth and prompt experience with our customer service team. Your satisfaction means everything to us, we truly appreciate your trust and look forward to serving you again! Thanks, SlideTeam

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Gia · 写过 1 条评价 · 体验于 2025-09-19 ·

卓越的设计团队:快速、反应灵敏、细心!

我与加根和设计团队其他成员的合作经历非同寻常。他们迅速与我合作,制作了一张高度专业的幻灯片。他们的反应速度令人印象深刻,他们的积极倾听技巧也非常出色,使他们能够无缝地适应我的需求。我强烈推荐他们的服务给任何寻求一流设计工作的人! 🌟

SlideTeam 回复2025-09-22

Dear Gia, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience working with Gagan and our design team. Your kind words about our responsiveness, collaboration, and attention to detail mean a lot to us. We always strive to truly understand our clients’ needs and deliver designs that exceed expectations. It was a pleasure working with you, and we look forward to supporting your future projects! Thanks, SlideTeam

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Guest · 写过 1 条评价 · 已认证 · 体验于 2025-09-11 ·

节省时间

非常好用,AI的建议让这个最后一刻的PP成为了一次美妙的体验。

SlideTeam 回复2025-09-17

Dear Customer, Thank you for the wonderful review! We’re thrilled to hear the tool saved time and that the AI suggestions helped turn a last‑minute PowerPoint into a smooth, stress‑free experience. If anything else would make building decks even faster or easier, your feedback helps us keep improving. We look forward to helping on the next presentation! Thanks, SlideTeam

S
Satish Yadavaraj · 写过 2 条评价 · 已认证 · 体验于 2025-09-08 ·

选择slideteam前要注意

我拿的时候被收费了,我被告知前7天是免费试用

SlideTeam 回复2025-09-15

Dear Satish, We offer 7 days money back option. We think you must have misread our 7 days money back option as 7 days free trail. Link: https://www.slideteam.net/pricing#faq Request you to please check our FAQ from the above link. If you email our support team at [email protected] or chat with the support team via our chat support regarding this. They will surely help you. Thanks, SlideTeam

T
Tomas Alexander-LeBase · 写过 2 条评价 · 体验于 2025-09-11 ·

索非亚的优质聊天客户服务

索菲亚的聊天客户服务很棒,她使更新变得简单高效!

SlideTeam 回复2025-09-15

Dear Tomas, Thanks so much for this wonderful 5-star review! We're thrilled to hear that Sofia provided you with such great service. We think she's pretty amazing too, and we'll make sure to pass your compliments directly to her, feedback like this truly makes our day. It's great to know she made the update process easy and efficient for you. We hope to assist you again in the future! Thanks, SlideTeam

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Guest · 写过 1 条评价 · 已认证 · 体验于 2025-09-09 ·

找不到我支付的费用

SlideTeam 回复2025-09-15

Dear Perry, Thank you for bringing this to our attention, and we sincerely apologize for the frustration this has caused. Helping you find what you've paid for is our top priority. Our support team has already reached out to you via email to request some specific information. Could you please check your email and reply to our message? We are standing by and ready to help you resolve this. Thanks, SlideTeam

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Deepak Singh · 写过 1 条评价 · 已认证 · 体验于 2025-09-02 ·

团队的出色工作

SlideTeam 回复2025-09-15

Dear Deepak, Thank you for the kind words! We’re thrilled to hear our team hit the mark. Your feedback motivates us to keep raising the bar. If there’s anything we can improve or help you with next, please let us know, we’re here for you. Thanks, SlideTeam

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Darryl Munden · 写过 2 条评价 · 体验于 2025-08-24 ·

软件自动续费抢钱

在处理费用后很短的时间内,就在同一天,我通知 SlideTeam 我不再使用他们的产品。 与许多公司一样,自动续订不是一个选择,而是您注册时的默认设置。 SlideTeam 也是如此。如果您在注册时或下一次年度账单之前没有取消,那么这就是您的问题。 即使您表示不再使用他们的产品并想要取消费用,他们也拒绝退还费用,并提供住宿、1/2 的费用和一些其他软件。 他们隐藏在自己的政策背后,让自己的规则妨碍良好的常识,并且不考虑每种情况的个体特征。他们宁愿有钱,也不会考虑我在同一天要求退款的事实。 尽管我没有下载任何东西,甚至没有访问任何东西,但他们认为采取这种方法是合理的。我要说的最后一点是,他们甚至给了我“要么接受要么放弃”的要求,要求我在 24 小时内回复他们的报价。 可以肯定地说,我离开了它,并且永远不会使用它们或任何其他附属软件产品。 如果有人问我关于他们的事情,我永远不会认可像他们这样的公司。 但我还没有结束。我将采取其他措施,包括法律措施,以寻求适当的补救措施。

SlideTeam 回复2025-09-08

Dear Darryl, We’re truly sorry for the frustration this caused, and we appreciate you taking the time to share such detailed feedback. We never want policies to feel inflexible or to overshadow common sense—especially when you reached out the same day and did not use the service. To clarify, auto‑renew is noted at sign-up and in renewal reminders, but we understand that doesn’t change how this felt. Our intent with the partial refund and alternative offer was to help, not to pressure, and the 24‑hour window clearly missed the mark. We apologize for that experience. Here’s what we’ll do now: - Reopen and escalate your case for a fresh review given the same‑day request and no usage. - Confirm your account is canceled and ensure no future renewals are processed. - Provide a clear, timely update (typically within two business day). We respect your right to pursue other avenues, but our goal is to resolve this directly and fairly. Thank you for the opportunity to make this right. SlideTeam

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Marigold · 写过 3 条评价 · 体验于 2025-09-04 ·

非常专业,他们在讨论时注重细节,并按时提交草稿供批准

及时响应,提供良好的客户体验。 这是我第二次与这个团队合作,他们非常棒。

SlideTeam 回复2025-09-05

Dear Marigold, Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our team to be professional, detail-oriented, and timely in our deliverables and communications. Providing an exceptional customer experience is our top priority, and we are so pleased that we have been able to meet your expectations now on two separate occasions. We value your trust and look forward to the opportunity to assist you again in the future. Thanks, Slideteam

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F R · 写过 1 条评价 · 体验于 2025-08-26 ·

该公司对此存在欺骗性……

该公司谎称其“免费注册”,显然包含许多我没有看到的意想不到的细则。 我几乎没有使用该网站,不到 1 小时,在“七天免费试用”下,我下载了 1 个模板,该模板并不比您在 Microsoft CoPilot 上免费获得的模板好,然后他们让获得退款和取消订阅变得极其困难。 经过多次投诉并威胁采取法律行动后,他们提供了 50% 的退款。更多电子邮件。他们将退款金额提高了 20 美元。更多电子邮件。 我在我的信用卡处理器上标记了该服务,我猜他们已经知道了,也许他们也知道我要联系联邦贸易委员会并提出投诉(仍然计划这样做),然后在我取消通知后整整一周,他们终于退还了我的全额费用。 这种拖拖拉拉的退款政策显然是他们商业模式的一部分。 在我看来,该公司在本案中的行为完全符合一家不道德的公司。 编辑补充(9/8/25):希望读者能够从下面的回复中判断。 “免费试用”是黄色的,位于网站顶部的大横幅中。 然后,细则允许公司向您收取费用。如果您不能像广告上所说的那样免费使用该软件,那么免费试用版有什么用呢?我已向联邦贸易委员会报告了这一事件。 在 SlideTeam 上进行 Google 搜索或 ChatGPT 并查看结果。 结果表明我的经历并不少见。 欺骗性广告以及随后获得退款的延长流程似乎是他们商业模式的一部分。 用户要小心。

SlideTeam 回复2025-09-08

Dear Fryan, We’re sorry for the frustration you experienced. Our money‑back policy isn’t hidden in fine print, it’s clearly stated in our FAQ. While your account generated a full PPT using our AI PPT Maker (which makes it ineligible for a refund under that policy), we have still issued a **full refund** as a goodwill exception. We take feedback like this seriously and want to clarify a few points: - Transparency: The trial terms and refund policy are clearly outlined in our **FAQ** and presented in the purchase flow so you can review them before committing. We’ll continue refining the wording so it’s even clearer. - Free sign-up and trial: “Sign up for free” lets you create an account and explore. Creating and downloading a complete presentation with the AI PPT Maker constitutes full use of the service under our policy, regardless of time spent. - Eligibility: Our system logs show a full PPT was created and downloaded from your account, which is why it did not qualify for a refund per the policy. - Resolution: Despite ineligibility, we authorized and processed a **full refund** as a one-time courtesy. Depending on your bank, it may take a few business days to reflect on your statement. - Cancellation: Your subscription has been cancelled, and there will be no further charges. We never intend to make cancellations or refunds difficult, and we’re reviewing our internal processes to reduce back-and-forth and speed up resolutions. If you’d like us to walk through the policy, share screenshots of where it appears, or confirm refund details, please contact our support team and we’ll assist right away. Thanks, SlideTeam

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Rachel · 写过 1 条评价 · 体验于 2025-08-27 ·

幻灯片设计团队的最高分

我收到了幻灯片设计团队的快速回复,他们根据粗略的手绘草图创建了所需的内容。 当我要求进行一些小的改变时,他们迅速做出了所需的改变。 这是我第一次使用订阅的这个组件 - 对收到的帮助感到很高兴。

SlideTeam 回复2025-08-29

Dear Rachel, Thank you so much for the kind words and the 5-star shout‑out to the Slide Design Team, delighted the rapid turnaround from a hand sketch to final slides hit the mark and that the minor revision was handled quickly. It’s wonderful to hear this first experience with this part of the subscription felt smooth and helpful. Thanks, SlideTeam