Website down but invoice done....
Reply from SlideTeam2026-04-28
Dear Frederic, We request you to please share the order number so we can check and get back to you. Thanks, SlideTeam
About SlideTeam
Data updated- Website
- slideteam.net
- Category
- Business Services
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 48 reviews
- Replies to negative
- 100% (33/33)
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Is SlideTeam legit?
SlideTeam (slideteam.net) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 31% give 1 star; The business has replied to 100% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
With full honesty and transparency,
With full honesty and transparency, I was struggling to find a way to bring together my scattered work into a professional and visually appealing format, until I chose SlideTeam. I would like to express my sincere appreciation to Ms. Anna Max for her professionalism, kindness, and exceptional ability to simplify and clearly present complex ideas that are often difficult to articulate. Her support made a remarkable difference and exceeded my expectations. My thanks also extend to the SlideTeam for selecting such outstanding talents who truly understand and meet client needs with excellence. With sincere appreciation, and I look forward to continued collaboration.
Reply from SlideTeam2026-04-28
Dear Fahad, Thank you so much for your kind and thoughtful review—it truly means a lot to us. We’re delighted to hear that SlideTeam helped you bring your scattered work together into a professional and visually appealing format, and we’re especially grateful for your appreciation of Ms. Anna Max’s professionalism, clarity, and ability to simplify complex ideas. Her dedication to understanding your needs and exceeding expectations is exactly the kind of support we strive to provide. Your words are a great motivation for our entire team, and we’re honored to be chosen as your partner. We, too, look forward to continuing our collaboration and supporting your success in the future. Warm regards, SlideTeam
Team is very detail and careful
Team is very detail and careful on content and presentation…they pointed some items that may view better which I did not envision…amazing partner and will use again on next project..
Reply from SlideTeam2026-03-30
Dear Vladimir, Thank you for the fantastic review! We're thrilled to hear how our team's attention to detail and fresh suggestions made a difference for your project. It's partners like you who inspire us. Looking forward to collaborating on your next one! Thanks, SlideTeam
A decent experience
A decent experience. I enjoyed using your service. Just that one part where I cannot get a refund.
Reply from SlideTeam2026-03-23
Dear Moses, Thank you for taking the time to share your feedback. We're glad to hear that you had a decent experience overall and enjoyed using our service. We’re sorry to hear about your concern regarding the refund process. We understand how important flexibility and clarity around refunds can be, and we truly appreciate you bringing this to our attention. Your feedback helps us identify areas where we can improve. If you're open to it, we’d love to take another look at your specific case and see if there’s anything we can do to assist you further. Please feel free to reach out to our support team with more details. Thanks again for your honest review, it means a lot to us. Thanks, SlideTeam
Misleading refund guarantee and very disappointing experience.
I purchased a subscription for US$49.99 because the pricing page clearly promotes a 7 days risk free money back guarantee if you are not satisfied. Based on that statement, I decided to try the service. After testing the platform, it did not meet the expectations created by their marketing. I requested a refund within the stated period. Only after the purchase and refund request did I discover hidden conditions buried in their FAQ. The refund is only granted if you download almost nothing and avoid certain types of content. These critical limitations are not clearly presented where the purchase decision is made. They promote a simple risk free guarantee at the top of the pricing page, while the real restrictions are hidden elsewhere. Because of these undisclosed conditions, the company refused to honor the refund even though the service did not meet expectations. This is misleading and creates a serious trust issue. If a company is confident in its product, it should not need to hide restrictive refund conditions behind marketing claims. Potential customers should review these policies very carefully before purchasing. update 3/18/2026: I have sent an email to support team.My order ID #1000319233
Reply from SlideTeam2026-03-18
Dear Ali Hakan, Thank you for bringing this to our attention. We sincerely regret the inconvenience and understand your concerns regarding the refund process. To help us investigate this matter and assist you as quickly as possible, we kindly request you to share the email ID and order number associated with your purchase. Please send these details to [email protected], along with any relevant information regarding your request. Our team will review your case on priority and get back to you with a resolution at the earliest. We appreciate your patience and cooperation. Thanks, SlideTeam
Slide Team is a total scam
Slide Team is a total scam. Everything about them is a lie. They list their address is: 1350, Avenue of the Americas, New York , 10019. But in reality no one associated with their company works there. They say their phone number is +1-408-215-1583, but before I called to try and get a refund, I googled that number and got this as the top response: "Be cautious: (408) 215-1583 is a Business Voice Listing Robocaller". And on their website slideteam's website they claim "you can create 20 free presentations using the SlideTeam AI Presentation Maker". But once you create even one (worthless) AI presentation, you will quickly realize you can create a presentation for free, but you can't download it without paying at least $49. Regarding refunds, they claim on their pricing page of their website, under the heading "Why Customers Love Us" that they have a "No questions asked refund policy". But in reality, once someone finally responded to my request for a refund (because their templates are so bad) they said I couldn't get a refund because I had downloaded more than 3 slides even though I tried to cancel the same day I signed up for a free trial! Also, be aware of the fact that slidegeeks.com is the exact same company with the same templates, same address and same phone number. So avoid them as well! Oh, and if you google slideteam, the first listing you'll see after their website is the heading "Is SlideTeam.net a legit company?" And then, below that heading it says "SlideTeam is a premier Research, Consulting and Design agency..." But when you look at the reference source, you'll see it is slideteam.net itself! Good trick slideteam! And if you google: "Is slideteam legit" you'll get an ai answer that says they are legit but "Some users have reported difficulties with subscription cancellations and found the navigation challenging." They got that right. But then it says "Alternatives: If you are looking for other options, consider SlideGeeks or other presentation design services." Wow! They even tricked the AI to tell people if you don't like slideteam try SlideGeeks (aka slideteam)! wtf?
Reply from SlideTeam2026-03-05
Dear Charles, Thank you for sharing your feedback—we truly appreciate you taking the time, even when it's tough. We're sorry to hear about your frustrating experience with our trial, downloads, refund process, and any confusion around our contact details or related sites. To resolve this quickly: Please reply here or email [email protected] with your order details, and we'll help you with the refund. Thanks, SlideTeam
I was looking for only one slide…
I was looking for only one slide presentation for my employees. SlideTeam Chat was very helpful and responded very quickly. Everything went better than I expected.
Reply from SlideTeam2026-03-05
Dear Marcus, Thank you for your fantastic review! We're thrilled to hear that our SlideTeam Chat team exceeded your expectations with quick support for that single-slide presentation. Delivering top-notch service for every request, big or small, is what drives us. We'd love to help with your next project. Please feel free to reach out anytime! Thanks, SlideTeam
I wanted to commend ANA in Support
I wanted to commend ANA in Support. I needed to cancel my subscription as my role changed, and I no longer require this for now, and ANA was fantastic at helping me do this, given that I didn't have access to my work email anymore. I really commend how quickly and painlessly she helped me to sort it out. I will be back if/when I need the service again.
Reply from SlideTeam2026-02-13
Dear Heather, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that Ana was able to assist you promptly and painlessly, even with the added challenge of not having access to your work email. We’ll make sure to pass along your wonderful feedback to Ana. She’ll be so happy to know she made such a positive impact on your experience. It’s great to hear that we’ll be your first choice when you need our services again in the future. If there’s anything else we can help you with in the meantime, don’t hesitate to reach out. Thanks, SlideTeam
Why is your address in New York???
Why is your address in New York??? Please be honest and don't lie about the address
Reply from SlideTeam2026-01-22
Hello, We take all genuine feedback seriously; however, we are unable to locate any record of you as a customer or user of our services. We encourage you to contact us directly with verifiable details (such as an order ID, registered email, or project reference) so we can investigate and resolve your concern promptly. Posting anonymous or misleading reviews without engaging with us does not help improve services or resolve real issues. We remain fully committed to transparency, quality, and genuine customer satisfaction. We look forward to hearing from you with valid details.
I absolutely love these folks. Got it in 1 TAKE !
I absolutely love these folks. They got it in 1 TAKE !!!! Really beautiful stuff. Understood exactly what was needed and super professional. They said it turnaround would be 48 hours and I got it in less than 24. Man, I am definitely going to use this service again
Reply from SlideTeam2026-01-17
Dear Customer, Thank you so much for this amazing review! We’re truly thrilled to hear that we got it right in one take and exceeded your expectations on both quality and turnaround time. Your kind words about our professionalism and understanding mean a lot to our entire team. It was a pleasure working with you, and we’re really excited to collaborate again in the future. Thanks for trusting us. Reviews like yours motivate us to keep delivering our best every single time! Thanks, SlideTeam
Wow Slideteam were very professional…
Wow Slideteam were very professional and they delivered a professional master piece. I was particularly impressed with their use of colours of the organisation and timing of their delivery was also in point. Great job guys looking forward to working with you again.
Reply from SlideTeam2025-12-27
Dear Stephen, Thank you so much for your kind and thoughtful feedback! We’re delighted to hear that you were impressed with our professionalism, attention to brand colors, and timely delivery. Creating presentations that truly reflect an organization’s identity is something we take great pride in, so your words mean a lot to our team. It was a pleasure working with you, and we look forward to collaborating again in the future. Thanks once again for choosing SlideTeam!
Was a good experience
Reply from SlideTeam2025-12-19
Dear Angela, Thank you for your kind words! We’re so glad to hear you were pleased with our service. Your feedback means a lot to us, and we look forward to assisting you again soon. Thanks, SlideTeam
Misleading Trial, Poor Support, Low Value
Misleading 7-day free trial. Key refund restrictions (download limits, exclusions) were not clearly disclosed at signup. Support kept sending the same scripted response and issued only a partial refund, despite cancellation within the trial. Templates are overpriced, and the AI generator is extremely poor — it does not follow the prompt or produce usable output. Overall, low value for money and frustrating experience.
Reply from SlideTeam2025-12-18
Dear Bassem, Thank you for sharing your feedback We appreciate you taking the time to share your experience, and we're sorry to hear about your frustration. We'd like to clarify a few points regarding your refund request. As we communicated with you directly, our refund policy is clearly displayed in our FAQ section and states that refunds are not applicable if a customer has downloaded more than 3 designs. Upon reviewing your account, we found that you downloaded 61 designs before requesting a refund. Despite this policy, we value our customers and always strive to go above and beyond. As an exception and gesture of goodwill, we processed a partial refund of $100 (USD) to your account, even though your usage fell outside our standard refund eligibility criteria. We understand that our AI generator may not meet everyone's expectations, and we continuously work to improve our templates and AI capabilities based on user feedback. Your input helps us identify areas where we can enhance the user experience. We appreciate your business and hope the partial refund demonstrates our commitment to customer satisfaction, even in exceptional circumstances. Thanks, SlideTeam
I don’t like when I download the slide…
I don’t like when I download the slide and want to add to it, the new slide does not keep the design or theme of the AI produced presentation. Also would like it to be more interactive in design stage. If the presentation doesn’t come out just so or the slide does not capture the intent would like to interact with it to correct in the design stage
Reply from SlideTeam2025-12-18
Dear James, Thank you for your feedback! We truly appreciate you taking the time to share your experience with us. Your feedback about slide design consistency and interactivity during the design stage is valuable, and we understand how important these features are for creating seamless presentations. We'd love to discuss your concerns in more detail and explore potential solutions. We actually sent you an email 4 days ago hoping to connect with you regarding the issues you've faced, but we haven't heard back from you yet. Please check your inbox (and spam folder, just in case) and reply to our email at your earliest convenience. We're committed to helping you get the most out of our platform and would genuinely appreciate the opportunity to make things right. Your satisfaction matters to us, and we're here to help! Thanks, SlideTeam
Well structured presentation.
Reply from SlideTeam2025-12-14
Dear Customer, Thank you for your kind words! We’re glad you found the presentation well structured. Your feedback motivates us to keep delivering clear and high-quality work. Thanks, SlideTeam
Still reviewing but okay for now
Reply from SlideTeam2025-12-10
Dear Customer, Thank you for sharing your feedback! We're glad to hear things are going well so far. If you have any questions or need any assistance while you continue reviewing, we're here and happy to help. We appreciate you giving us a try and hope to exceed your expectations! Thanks, SlideTeam
Good
The slides made my presentation easier
Reply from SlideTeam2025-12-01
Dear Customer, Thank you so much for your kind words! We’re really glad to hear that the slides helped make your presentation easier. If you ever need more designs or support for future projects, we’re always here to help! Thanks again for choosing us!
Sophia was great!
Sophia was great to give me all the info about products, prices, featuring. She was professional, and had patience with all my questions! Thanks
Reply from SlideTeam2025-11-13
Dear Nunzia, Thank you for sharing your positive experience! We’re so glad to hear that Sophia was able to assist you with all the information you needed and made the process smooth and enjoyable. We’ll be sure to share your kind words with her. She’ll be thrilled! We appreciate your feedback and look forward to serving you again soon. Thanks, SlideTeam
Quality work done with quick turnaround time…
Gagan and his team were very prompt in handling my email and understanding my project requirements. From the draft I gave him for the slide design, the initial draft was out within a week, with the design done to a high quality, without needing much guidance from me and revisions. Revisions of draft were done quickly and to expectations. It was a smooth experience collaborating with his team at an affordable cost and I will be back for more.
Reply from SlideTeam2025-11-13
Dear Wong, Thank you so much for your kind words and thoughtful feedback! We’re delighted to hear that you had a smooth and positive experience working with Gagan and our team. It’s always our goal to deliver high-quality work efficiently while making the process as easy as possible for our clients. We truly appreciate your trust in us and look forward to collaborating with you again on future projects! Thanks, SlideTeam
Excellent service
Reply from SlideTeam2025-11-10
Dear Dr. Amit, Thank you for your kind words! We’re so glad to hear you were pleased with our service. Your feedback means a lot to us, and we look forward to assisting you again soon. Thanks, SlideTeam