企业入驻搜索写评价分类关于
简体中文English
家居与园艺

smafan.com

61 条评价

4.661 条评价
写评价

关于 smafan.com

数据更新
网站
smafan.com
分类
家居与园艺
所在地
United States · Upland
状态
待认证
近 12 个月
60 条评价
差评回复率
100%(4/4 条)
是 smafan.com 的所有者? 免费认领此主页,验证后即可回复客户评价。

smafan.com靠谱吗?

smafan.com(smafan.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 61 条用户评价,属于家居与园艺分类,口碑优秀。87% 的评价为 4 星及以上,7% 为 1 星;商家回复了 100% 的差评;近 12 个月新增 60 条。数据最后更新于 2026-08-10。

用户怎么说

M
Matt S. · 写过 1 条评价 · 体验于 2026-04-17 ·

客户服务是 5 人,但远程是 2 人半

客户服务是 5 颗星。 通过电话联系他们的难易程度是 5 颗星。 唯一的问题和令人失望的是直流风扇遥控器...它们与您令人惊叹的风扇的质量不符。 遥控器感觉超级便宜,全是塑料的,而且按下按钮时反应不灵敏。 ---------------------------- 要让这些成为五星级粉丝就可以了。 质量更好的遥控器。 橡胶按钮,点击起来感觉更好。 遥控器更改设置的响应时间更快。 风扇响应范围更好。

smafan.com 回复2026-05-15

Thank you for your honest and detailed feedback. We’re truly glad to hear our customer service team met your expectations and that reaching us was easy. That means a lot to us. We also really appreciate your candid comments about the remote. Your feedback on the button feel, responsiveness, build quality, and signal range is extremely valuable, and we’ll absolutely share it with our product team as we continue improving future designs. We’re happy you love the fan itself, and feedback like yours helps us close the gap between a great fan and a complete 5 star experience. Thank you again for your support and thoughtful suggestions.

M
Mary C · 写过 1 条评价 · 已认证 · 体验于 2026-04-13 ·

产品准时到达并且很容易……

产品准时到达并且易于拆包。

smafan.com 回复2026-05-12

Thank you for your feedback! We’re glad to hear your order arrived on time and that the unpacking process was smooth and easy. We hope you enjoy your new fan and appreciate your support.

R
Rikkie · 写过 1 条评价 · 已认证 · 体验于 2026-04-14 ·

风扇叶片

快速、轻松的购买体验!发货准时,风扇叶片包装完好。

smafan.com 回复2026-05-13

Thank you for the great feedback! We’re happy to hear the ordering process was quick and easy and that your fan blades arrived safely and well packaged. We appreciate your support and hope you enjoy your new fan setup.

S
Srik · 写过 1 条评价 · 已认证 · 体验于 2026-04-10 ·

易于使用的网站

易于使用的网站,种类繁多,优惠多多。

smafan.com 回复2026-05-11

Thank you for the great feedback! We’re glad you enjoyed the website experience and found plenty of options and deals to choose from. We appreciate your support and hope you love your fan just as much once it’s up and running.

M
Meghan · 写过 5 条评价 · 已认证 · 体验于 2026-04-13 ·

总体来说不错的交易和体验

价格优惠,规格可在网站上轻松获取。 交货很快,客户服务也迅速回答我的问题。 风扇很棒,安静,可以输送大量空气。 我喜欢同时拥有墙壁开关和遥控器。 我会再次购买。

smafan.com 回复2026-05-07

Thank you for the fantastic feedback! We’re happy to hear the website made it easy to find the information you needed and that your order arrived quickly. A quiet fan with strong airflow is exactly what we aim for, and it’s great to know you’re enjoying both the wall switch and remote setup. We truly appreciate your support and would be honored to help again whenever you’re ready for the next one.

J
Joe · 写过 1 条评价 · 体验于 2026-03-25 ·

及时和友好的帮助

smafan.com 回复2026-04-16

Thank you for the kind words. We are glad our team could provide prompt and friendly assistance. We truly appreciate your support and are always here if you need help in the future.

L
Lynn Socolich · 写过 1 条评价 · 体验于 2026-03-18 ·

一流的客户服务

我试图为去年购买的风扇订购遥控器,因为拉链断了。 客户服务人员联系我,告诉我遥控器无法与我的型号配合使用,但他们会免费向我发送一个新的照明套件来解决问题。 反应极其灵敏且专业。 非常强烈推荐。

smafan.com 回复2026-04-11

Thank you for sharing your experience. We’re really glad our team was able to catch the compatibility issue and help you find the right solution. Sending the replacement light kit was the easiest way to get everything working again. We truly appreciate your kind words about our service and your recommendation. If you ever need anything else in the future, we’ll be here and happy to help.

A
Andy Stillson · 写过 1 条评价 · 体验于 2026-03-28 ·

超级安静的风扇和优质的客户服务

风扇超级安静且易于安装。 我们遇到了电机安装座缺少一些螺纹的问题。 我联系了 smafan 团队,第二天 Hugo 向我们展示了一台全新的发动机。

smafan.com 回复2026-04-11

Thank you for sharing your experience. We’re sorry again about the issue with the motor mount, but we’re really glad we were able to get a replacement motor out to you quickly and get things back on track. We truly appreciate your patience and your kind words about our support. If you ever need anything else, our team is always here to help.

M
Mike Cagle · 写过 1 条评价 · 体验于 2026-03-04 ·

我订购了 36 英寸 Carro 加长下杆……

我为在亚马逊上购买的吊扇订购了一根 36 英寸 Carro 加长下杆,但没有阅读说明,该杆没有附带延长线。这是我的错误,因为描述中很清楚。我给客户服务人员发送了电子邮件,Hugo Ho 第二天回复我,询问我的风扇的具体型号,这样他就可以免费包含电缆。带有延长线和安全电缆的下杆在短短几天内就被运送并收到了。大约两周后,我有机会我感谢 Hugo Ho 和 Smafan.com 团队的出色服务,并询问我是否有任何问题或需要进一步帮助。当我购买下一个风扇或照明项目时,我很乐意从 Smafan.com 订购,因为他们拥有出色的客户服务、优惠的价格和快速的运输。

smafan.com 回复2026-04-09

Thank you so much for taking the time to share such a thoughtful review. We’re really glad everything worked out smoothly with the extended downrod and wiring, and that your patio fan installation went well. It was absolutely our pleasure to help, and I truly appreciate your kind words about the support and follow up. Our goal is always to make sure customers get exactly what they need so their project can move forward without headaches. Thanks again for your trust and support. Whenever you’re ready for your next fan or lighting project, we’ll be here and happy to help.

A
Adam Petty · 写过 2 条评价 · 已认证 · 体验于 2026-02-12 ·

格莱斯特客户服务

优质的客户服务,快速的响应时间

smafan.com 回复2026-03-14

Thank you for the kind words! We’re glad to hear our customer service and quick response made a good impression. We truly appreciate your support and are always here if you need any help in the future.

A
Anthony Maynard · 写过 2 条评价 · 体验于 2025-12-26 ·

风扇看起来很棒并且工作完美

风扇看起来很棒并且工作完美。安装很简单。我安装了几个风扇,通常,将遥控器和所有电线收起来是一项挑战,但这个风扇的尺寸非常好。一切都适合,无需战斗。风扇的应用程序也干净简单。调节灯光和风扇速度非常容易。

smafan.com 回复2026-03-06

Thanks for the great feedback! We’re glad to hear the fan looks great and that the installation went smoothly for you. It’s especially nice to know the remote receiver and wiring fit comfortably. That part can definitely be a headache with some fans. We’re also happy you’re enjoying the app and finding it easy to adjust the light and fan speed. Thanks again for sharing your experience and for choosing Smafan. Enjoy the fan!

T
Tim · 写过 1 条评价 · 已认证 · 体验于 2026-01-14 ·

优质的产品和客户服务

优质的产品、易于安装和优质的客户服务。谢谢。

smafan.com 回复2026-02-12

That’s the combo we’re always aiming for. Solid quality, stress free install, and customer service that actually shows up. Old school values with modern tech, no nonsense. Thanks for the support and the kind words. We really appreciate it.

R
ROBERT · 写过 2 条评价 · 体验于 2026-01-14 ·

很多选择

有很多选择。 这些是我安装过的最简单的风扇。 一个人就能搞定。我喜欢所有的选项,包括多功能遥控器和 Alexa 语音命令。这是我的第二个风扇,我将订购第三个。

smafan.com 回复2026-01-26

That’s awesome to hear. When someone says easiest fan I’ve ever installed, we know we’re doing something right. One person installs, no circus act required, that’s the goal. Glad you’re enjoying the options too. Remote, Alexa, all the modern stuff without turning setup into a tech support marathon. Second fan already and a third on the way is the biggest compliment we can get. Thanks for sticking with us and enjoy the upgrade.

k
kb · 写过 1 条评价 · 已认证 · 体验于 2025-11-17 ·

不允许对开关进行硬接线

我以为现在所有的粉丝都允许你硬连线,但事实并非如此。我们必须做一些装配才能使用开关而不是遥控器。很奇怪。希望他们能坚持下去。

smafan.com 回复2026-01-26

Thanks for sharing your experience. We understand how that could feel unexpected. We’ve already explained in our email that the model you purchased is designed to be controlled by the remote, mobile app, or voice commands. When a wall switch is used with this type of fan, it can only function as a main power on off switch. Full wall control requires the wall switch version of this model, which is available as an option. We appreciate your feedback and hope this clarification helps. If you have any questions about control options or need help choosing the right setup in the future, we’re always here to help.

A
Alan Viebrock · 写过 2 条评价 · 已认证 · 体验于 2026-01-22 ·

粉丝评论

总的来说非常好的粉丝。 易于组装。 然而,其中有两个垫圈的 4 个黑色螺丝无法旋入轴足够远,无法让黑色塑料盖在其上滑动。 遥控器工作得很好,风扇和灯立即反应。

smafan.com 回复2026-01-23

Thanks for the honest rundown. Glad to hear the fan itself went together easily and that the remote response is quick and smooth. That instant reaction from the fan and light is exactly how it should be. Those black screws giving you trouble is definitely not ideal though. That is one of those small things that can turn an easy install into an eye roll moment. If you want, reach out to us and we can help troubleshoot or send replacement hardware so everything fits the way it should. Appreciate you sharing both the good and the not so good. That kind of feedback actually helps us make things better.

S
Steve Brown · 写过 2 条评价 · 已认证 · 体验于 2025-12-29 ·

外观时尚,安装方便

我已经好几年没有安装新风扇了。令我惊讶的是,Smafan 竟然想出了一种轻松安装风扇的方法。 非常时尚的设计,无拉绳垂下。风扇通过遥控器操作。无需平衡刀片。一个经过深思熟虑的设计。

smafan.com 回复2026-01-20

Glad to hear the install felt surprisingly easy. Fan installs used to be a whole afternoon and a lot of frustration, so it’s nice when everything just clicks. The clean design with no pull chains and smooth remote control really keeps the look modern and uncluttered. Sounds like it hit the mark both in function and design. Thanks for sharing your experience and enjoy the upgrade.

j
jw · 写过 4 条评价 · 已认证 · 体验于 2025-12-26 ·

没有什么能比得上一个凉爽安静的地方了。

没有什么能比得上直流吊扇的凉爽和安静。 我们的第一次经历很棒,选择 Smafan 使我们的决策变得很容易。 谢谢大家。 JW和家人。

smafan.com 回复2026-01-15

We’re really glad your first experience has been a great one and that our selection made choosing easy instead of stressful. Thanks to you and the whole family for the kind words and support. Enjoy the comfort and welcome to the DC fan club.

K
Ken Disner · 写过 1 条评价 · 已认证 · 体验于 2025-11-11 ·

我对我的新粉丝非常满意

我对我的新粉丝非常满意。它的工作原理正如我预期的那样。

smafan.com 回复2025-12-10

Love hearing that your new fan is doing exactly what you hoped for. Nothing better than a product that just shows up and behaves itself. Thanks for sharing your experience and enjoy the breeze.

B
BRENDA · 写过 2 条评价 · 体验于 2025-11-28 ·

风扇遥控器

风扇遥控器效果很好。 易于导航,并且可以安装在墙上。

smafan.com 回复2025-12-02

Love hearing this. A remote that actually does its job without acting dramatic is a win these days. Glad it has been easy to use and that the wall mount setup is working out for you. Thanks for sharing your experience and enjoy the smooth control.

A
Anna Mangione · 写过 1 条评价 · 体验于 2025-07-31 ·

我对我的……感到非常高兴

我对更换零件的处理方式感到非常满意。我其实很震惊。强烈推荐!!

smafan.com 回复2025-11-27

Wow this made our day. We’re seriously happy to hear the replacement part experience blew your expectations out of the water. Our team believes in doing things the old school right way fast honest and no runaround so it is awesome knowing it landed exactly how it should. Thank you for the recommendation and the love. If you ever need anything else we are always here to keep that happiness streak alive.