First order, received in 2 weeks
Subsequent 2 orders- it has been almost 3 weeks, got shipping conf but no further info. A friend placed an order the same time, was charged and nothing since. NO ONE answers any emails for weeks!! I would go elsewhere as this company is a crap show and NO way to contact anyone! Cancel this seller as they are worthless and look online- others in the same boat. Never a reason NOT to answer a customer, particularly one you have 200+ $$ of their money and they got NOTHING!
I placed an order with several items. Unfortunately, the most expensive item was not included in the package. Still no reply after more than a week. Not recommended.
I have twice ordered from Smoke6. The first time was all great! Everything came as requested, good condition and good value. But the second was a big disappointment. I ordered 2 items my second time and asked if I could add to the order if it hadn't yet shipped. "Eric" said no problem so I added the third item. It arrived broken because it wasn't nearly as well packed as the first two items I ordered. Flimsy cardboard protection and not enough bubble wrap. I tried at least 4 times to get in contact about a replacement or refund but it was to no avail. No one got back to me. Buyer beware.
Since I could not find any reviews or information online, I was a bit skeptic to begin with, but decided to pull the trigger anyway.
Honestly, i am so happy that i did! Got my tracking information after a day or two and everything went smoothly. I got everything i ordered and it was exactly as described on the website, and the delivery was in my hands within the promised time.
Far from the last time i deal with Smoke6, if i could i would give them 10/10 for the price, speed and quality.
1 month later and im already placing another order.
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