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家居与园艺

Snap Mailbox

62 条评价

4.762 条评价
写评价

关于 Snap Mailbox

数据更新
网站
snapmailbox.com
分类
家居与园艺
所在地
United States
状态
待认证
近 12 个月
37 条评价
差评回复率
100%(5/5 条)
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Snap Mailbox靠谱吗?

Snap Mailbox(snapmailbox.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 62 条用户评价,属于家居与园艺分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评;近 12 个月新增 37 条。数据最后更新于 2026-08-10。

用户怎么说

M
Mary Treder · 写过 8 条评价 · 已认证 · 体验于 2025-06-16 ·

SnapMailbox 支持我们的需求

我是一家小型非营利组织的董事会主席。我们的运营是虚拟的,我们需要一个邮寄地址,用于偶尔通过纸质支票进行的捐赠。 SnapMailbox 能够为我们打开、扫描和存入支票,完美满足了这一需求。 我曾多次联系客户服务提出问题,每次他们的快速、有用、真实的回复都给我留下了深刻的印象。如今这已经很少见了,所以我真的很感激。

Snap Mailbox 回复2025-06-17

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-06-12 ·

优秀的客户服务谢谢

Snap Mailbox 回复2025-06-13

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

E
Edward Gordon · 写过 1 条评价 · 已认证 · 体验于 2025-05-05 ·

感谢格蕾丝

格蕾丝知识渊博、彬彬有礼、及时——在客户体验方面真的不能要求更多了

Snap Mailbox 回复2025-05-07

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

T
Tanisha · 写过 1 条评价 · 体验于 2025-04-07 ·

我没有收到任何邮件

我一个多月没有收到任何邮件,包括支票和国税局信件。我与不同的供应商确认,他们都确认我的邮件已发送。我已经联系了两次,两次,我都收到了有关 USPS 延误的电子邮件,并指出如果邮件没有附带跟踪号码,他们就无法弄清楚邮件发生了什么。使用这家公司已经有几年了,他们一直不一致。我终于完成了,并将更换我的服务提供商。

Snap Mailbox 回复2025-04-28

Thank you for taking the time to leave your feedback. We are truly sorry for the inconvenience and frustration you've experienced. We understand how important it is to have reliable mail service, especially when it involves critical documents like checks and IRS correspondence. While USPS delays and tracking limitations can sometimes affect deliveries, we fully recognize that you deserve consistent service and clearer communication. We appreciate you bringing this to our attention and would like the opportunity to review your account in more detail to understand what went wrong. Could you please provide your account email address or SMB#? You can either reply here or contact us directly at [email protected]. We'd like to ensure we fully investigate your situation and assist you in any way we can.

A
Abigail · 写过 1 条评价 · 已认证 · 体验于 2025-04-16 ·

5 星以上

一家值得超过 5 星的公司,他们非常乐于助人,并确保您对那里的服务非常满意

Snap Mailbox 回复2025-04-16

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

O
Ogadakelvin12 · 写过 4 条评价 · 已认证 · 体验于 2025-04-09 ·

快速且适当的响应

快速而适当的反应。它确实对我有帮助,我真的很感激。

Snap Mailbox 回复2025-04-10

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

B
Benjamin M · 写过 1 条评价 · 已认证 · 体验于 2025-03-19 ·

SnapMailbox 是一项非常棒的服务

SnapMailbox 是一项非常棒的服务!它易于使用、可靠,并且使管理邮件变得更加方便。该平台用户友好,客户支持非常好。强烈推荐给任何正在寻找无缝虚拟邮箱解决方案的人!

Snap Mailbox 回复2025-03-26

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

B
Brandon Cooper · 写过 2 条评价 · 已认证 · 体验于 2025-03-25 ·

帮助我完成了整个邮件设置...

帮助我完成了整个邮件设置过程。这是一个很大的帮助

Snap Mailbox 回复2025-03-26

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

K
King H. · 写过 1 条评价 · 体验于 2025-03-18 ·

针对 SnapMailbox 的投诉 – 订阅取消和糟糕的客户服务

我正在针对 SnapMailbox 糟糕的客户服务、未能处理我的订阅取消以及持续存在的账单问题提出正式投诉。 2025 年 2 月 26 日,我向 SnapMailbox 发送了电子邮件,请求立即取消我的订阅,因为他们的网站出现故障并阻止我自己这样做。尽管我多次尝试联系,但我的电子邮件却被忽略,这是非常不专业的,并引起了人们对他们商业行为的担忧。 此外,他们的网站的结构似乎很难取消,要求用户在继续之前更新他们的付款方式——即使他们不希望继续提供服务。这是一种欺骗性做法,迫使客户采取不必要的措施以避免被收费。 更糟糕的是,即使我不再是客户,SnapMailbox 的系统仍继续向我发送新邮件通知,进一步表明他们未能正确处理我的取消。 虽然我对 SnapMailbox 的体验一开始不错,但他们缺乏沟通、网站问题和可疑的政策让我相信他们没有真诚地运营。我强烈建议其他人在使用这项服务之前三思而后行,因为他们缺乏透明度和问责制是不可接受的。 我请求 SnapMailbox 立即确认并处理我的取消请求,并停止向我发送进一步的邮件通知。 真诚的, 王H

Snap Mailbox 回复2025-03-24

We sincerely apologize for the frustration and inconvenience you've experienced with your cancellation request and billing concerns. We understand how important it is to have these matters resolved promptly, and we regret that your previous attempts to reach us went unanswered. To assist you as quickly as possible, could you please provide the email address associated with your SnapMailbox account? This will allow us to locate your records, process your cancellation correctly, and ensure that you no longer receive unwanted notifications. Your feedback is extremely important to us, and we truly appreciate your patience as we work to resolve this issue. Please know that we are committed to making this right. We look forward to your response and the opportunity to assist you further.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-03-10 ·

汉娜真的很专业而且友善。

Snap Mailbox 回复2025-03-10

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-03-10 ·

我通过……与你们建立了联系。

我通过商标引擎与你们联系起来,直到早上我才清楚这一点。我一直在等待我的版权出版我的书,当我得到你的信息时,我在几分钟内就得到了帮助。

Snap Mailbox 回复2025-03-11

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

C
Carl Bradley · 写过 2 条评价 · 已认证 · 体验于 2025-03-07 ·

鲁太棒了

鲁太棒了。细心、礼貌、知识渊博,并能快速解决我的问题。我总是尝试在积极的框架中开始与任何支持人员的每次互动,既希望得到我想要的结果,又知道他们整天都面临着火灾。通常,当身边的人不太热心提供帮助时,我的情绪就会很快消退。当我需要帮助时,Rue 正是我所希望的人!

Snap Mailbox 回复2025-03-07

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-03-05 ·

服务很棒!好心的代表!

知识渊博、善良的代表。花时间回答我所有的问题。

Snap Mailbox 回复2025-03-05

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

C
Customer · 写过 2 条评价 · 已认证 · 体验于 2025-03-03 ·

优质的服务

Snap Mailbox 回复2025-03-03

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

M
Melodycustomer · 写过 1 条评价 · 已认证 · 体验于 2025-02-28 ·

很棒的客户服务!

汉娜的客户服务非常棒。

Snap Mailbox 回复2025-03-03

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

C
Charles Cohen · 写过 4 条评价 · 已认证 · 体验于 2025-02-24 ·

恩典是最好的

Snap Mailbox 回复2025-02-25

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

U
United Ground · 写过 1 条评价 · 已认证 · 体验于 2025-02-24 ·

审查

客户服务代表知识渊博,很快就解决了我的问题。

Snap Mailbox 回复2025-02-25

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

c
customer · 写过 2 条评价 · 已认证 · 体验于 2025-02-21 ·

提供澄清工作做得很好。

Snap Mailbox 回复2025-02-21

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

O
Oral J Wells · 写过 2 条评价 · 已认证 · 体验于 2025-02-20 ·

Quessy 一直是我的最爱……

Quessy 一直是我最喜欢的客户服务代表。她的知识、才华、技能和耐心使她与众不同。我只是想向她致敬,并认可她辛勤而可靠的工作。

Snap Mailbox 回复2025-02-20

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.

H
Hermanus Exler · 写过 3 条评价 · 已认证 · 体验于 2025-02-19 ·

5 星,你很好

Snap Mailbox 回复2025-02-19

Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.