尝试取消并订购，因为我......
因为添加了商品而尝试取消订单。相反，它加倍了。一周内尝试拨打 3 次电话，电话录音显示该业务已关闭。最终我直接联系了销售代表，并被告知我必须支付进货费。安装零件后，由于气囊破裂，制动液从电触点中排出，导致制动器失效，零件立即失效。我打电话给代表并解释，并被告知这些刹车开关永远不会失效，并暗示我无法获得退款。问题仍未解决，电子邮件通信被标记为垃圾邮件，无法送达。
Hi Richard, Thank you for shopping with So Cal Imports. Customer satisfaction is our highest priority, and we are very sorry you are unhappy with the product and or service you received. We stand by our products 100% regardless of where they are manufactured. We are happy to accept returns as long as they are within our return policy thresholds. We are sorry to hear about your experience. After reviewing your order, we found that your initial cancellation request did not include an order number, so our team requested that information in order to process your request. Unfortunately, we never received a response, which prevented us from making changes before the order was processed. Regarding the brake switches, our team has been in contact with you and is working toward a resolution. As discussed, we have agreed to provide a prepaid return shipping label so all four switches can be returned for inspection, and once they are received, a refund will be issued. We also understand that some of our email responses were being routed to your spam folder, which unfortunately made communication more difficult. We appreciate your patience as we work to resolve this matter and look forward to bringing it to a satisfactory conclusion. If you have any further questions, don't hesitate to contact us during regular business hours, or you can email [email protected]. Thank you, Team So. Cal. Imports