Bought 2 shirts 1 medium & 1 XL. They arrived after 3 weeks, quality is very good, but the Extra Large was the size of Large. Found an email on thier website and sent a message to them got a reply that they have sent another replacement.waited nothing arrived, sent another email and they sent a photo that the parcel was delivered, but it was a photo of the first parcel. I messaged them again and they want a picture of the label with the size. I had explained that the Label was wrong & the size was not XL but L. I even put the shirt with the medium shirt and you can tell tell its not XL. after more emails to them they have stopped replying. I have bought quite a few shirts from them & have recommended them to friends. But after this, I will not bother, their customer service is non existent and bad.
Ordered a shirt in XL and regular fit but got sent a Slim fit instead.
Took weeks to get here and after five attempts at contacting them I have had no reply so the next stage if they do not reply is go to my bank and see if they can do anything.
DO NOT USE THIS COMPANY
Extra charge went on after ordering and paying.Apparently due to exchange rates.No mention at time of ordering.Customer service very slow.delivery took two weeks which at the time wasn’t stated. I definitely wouldn’t recommend using this company
Bad quality , paper thin ,
One of the badges looks abit wonky .
Sizing is terrible aswell .
The more you look at the product the worse it gets tbh .
They dont do returns or exchanges either.
They are no pro's of ordering from this place , but loads of cons .
AVOID AVOID AVOID
Scam scam scam. Spent over £80 on realised I made some mistakes. Asked to cancel the order so I could redo it. Refused to cancel or refund me. 4 weeks later still nothing has arrived, I’ve been totally robbed. I’ve reported to trading standards and authorities. I got email response 2-3 days later “why u want to change” really professional…. Just an all out scam.
Refusing to refund - watch out for this scam
Purchased 2 x kits and they should have a certain badge on - my order clearly states this. For over three months these scammers have refused to correct the order. The only way they will cooperate is asking for me to place a new order and spend even more money.
Plenty of other places to buy from nowadays so I would avoid this lot like the plague.
Ordered around 15 shirts from here and amazing quality every time, yeh there's a wait but full tracking every time and if any issues there quick to response never had a bad experience, and order separate shirt on separate orders but arrive together as one parcel
Have previously ordered 5 or 6 times without issue. I am aware they add on extra for the currency conversion which isn't an issue. Previously delivery took around a month. I ordered items on 16th September and as everyone else has experienced they are difficult to get hold of. They say please be patient. It is now almost the end of Decemeber and they still tell me the good are on the way. I managed to get a refund (£120) from my bank. Once Soccer03 realised this they began to get in contact with me after previously ignoring all my attempts. The messages they sent me were threatening and aggressive. Telling me to send the money again or i will be blacklisted and that the goods are still on the way. I would urge others to contact their bank if similar has happened. Worth being said I have friends that have ordered in November and their kits arrived no problem in time for Christmas. I am not sure why some orders are fine and others they scam people.
Ordered in October and got email to say despatched 24th October but not received. Ordered four football kits and a tracksuit for Christmas presents. Very much doubt they will arrive now and no response to chat messages, WhatsApp or emails to Soccer04. Have used them before with no problems. Think this will be the last time I use them.
DO NOT BUY FROM SOOCER03 / SOCCERO4
First off they do not tell you that take a higher payment due to exchange rates.
Secondly they set up recurring payments without your knowledge. I only found this out when lodging a dispute with my bank.
Thirdly, they then tell you they have sent the parcel via Royal Mail / 17track and have the audacity to send a tracking number which neither company showed they are in receipt of a parcel.
Total scammers
Ordered since September and have not received anything. Every time I message them they say the same thing that it is on the way but it never updates and I probably got scammed. Ordered with credit card so u can file a claim against them.
I ordered October 4th 2024. I needed to change the order the following day but was told my order was already being processed, so couldn't be changed. I was informed on November 4th 2024 the order was on it's way. So far no sign of it and the tracking number doesn't exist. I received an email two weeks ago asking me to be patient. My bank are now investigating this as a fraudulent site
Scam website do not order from fake tracking number website promises whatsapp support they block ur number they say 2 to 7 days to process and I never have received do not trust this website it's a scam
Ordered early September, and received two months later.Of course this is frustrating, but that's Soccer 03 for you.
Their site comes,and goes like a Man Utd manager, but the quality of their shirts is very good.
Would give it a 0 if I could.
Order took weeks to come and then when I did receive the parcel it was missing an item and the sizing was way out. I contacted them regarding the missing item and the service I have recieved is appalling. That's when I do get a response that is. I have been back and forth with them for weeks regarding the missing item and they have not been helpful at all. The responses I have had is 'please check the package again you must of missed the item' ' there is no missing item' they keep referring to the weight of the parcel.
They have changed their site to soccer04 recently and my conveniently this site no longer works. Screams dodgy all over
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