SoFi

Hi there, we're sorry an offer wasn't able to be extended at this time. There are multiple factors considered, such as income, credit history, and debt capacity. If you'd like to discuss your application in more detail, give us a call at 855-456-7634, or reach an Account Manager using this link: https://sofi.app.link/e/echat. We look forward to hearing from you, and thank you in advance for giving us the opportunity to provide clarity.

Hi Autumn, we hear your frustration and we're so sorry for the experience thus far with your Personal Loan. We would love to have the opportunity to review this again. Please connect with one of our Account Managers at https://sofi.app.link/e/echat or give us a call at 855-456-7634. We hope to hear from you soon.

Hi Monique, we're so sorry for the experience you've had with the referral process. You and your friends should be eligible to receive the referral bonus, as long as their accounts were funded correctly within the 21-day timeframe. Due to privacy regulations, we're unable to access or disclose details specific to other accounts. If funding has been completed and it has been more than 7 days, we'd recommend reaching out to an account manager for further review — you can connect with our team via chat at https://sofi.app.link/e/echat and we'll be happy to help. Your referrals are also welcome to reach out directly so we can review their accounts and bonus eligibility as well.

Hello Alex! We sincerely apologize for the call that interrupted your sleep. Currently, our call hours are from 8 am to 9 pm CST. If you wish to modify your communication preferences at any time, you can do so via the app or website. Our account managers are available to assist you with anything else you may need: https://sofi.app.link/e/echat.