SoLo Funds

Dear Jorge, We do not take it for granted that you trusted us with your financial needs. We are pleased you joined our community and we look forward to helping you meet your goals again. Thank You, SoLo Community Expert

Dear Jesus, Thank you for your continued support. We're incredibly grateful that you've chosen to share your positive experience with Solo. Being part of our community inspires us to constantly strive for excellence. If there's anything else we can do to assist you, please let us know. Thank You, SoLo Community Expert

Dear Rubye, We'd love to see you again! We believe that staying connected is key to building a strong community. Follow us on social media and share your Solo experience with your friends. Our community is made up of people like you who want to help others, and we are grateful that you are a part of it. Thank You, SoLo Community Expert

Dear JJ, Thank you for your positive feedback. We're thrilled to hear that Solo met your financial needs. Your feedback is invaluable to us and plays a crucial role in helping us enhance our offerings. We look forward to the opportunity to serve you again. Thank You, SoLo Community Expert

Hello, We're so glad you've had a great experience borrowing through SoLo. We appreciate you being part of our community and are grateful for the opportunity to help when you need it most. Thanks for sharing your feedback! Thank You, SoLo Community Expert

Hello, We're thrilled to hear you had a great experience with SoLo. We appreciate you being part of our community and are glad we could provide the support you needed. Thanks for choosing SoLo! Thank You, SoLo Community Expert

Hello, We're glad SoLo was there for you during a difficult time. Knowing we could help when you needed it most means a lot to us. Thank you for being part of our community! Thank You, SoLo Community Expert

Hello, We're delighted to hear that you find SoLo helpful. Our goal is to provide a supportive community and a simple way to access funds when needed. We appreciate your feedback and thank you for being part of the SoLo community! Thank You, SoLo Community Expert

Dear Linda, We're so glad SoLo could be there for you when you needed it most. It's great to hear the process was easy and fast, and that the community was able to help during a tough moment. We appreciate your support and thank you for being part of SoLo! Thank You, SoLo Community Expert

Hello, We're thrilled to hear that our customer service team was able to help you right away and that you received funding quickly. Thank you for being part of the SoLo community, we're grateful to have you with us! Thank You, SoLo Community Expert

Dear Joann, We're so happy to hear you've had a great experience with SoLo and that you were funded quickly when you needed help. Providing timely support through our community is what we're all about. We appreciate you sharing your experience and thank you for being a valued part of the SoLo community! Thank You, SoLo Community Expert

Dear Vanessa, We're delighted to hear your request was funded in just minutes and that you found the process simple, hassle-free, and easy to use. Providing a smooth experience is our goal, and we're grateful to have you as part of the SoLo community. Thanks for sharing your feedback! Thank You, SoLo Community Expert

Dear Jamie, We're delighted to hear your request was funded in just minutes and that you found the process simple, hassle-free, and easy to use. Providing a smooth experience is our goal, and we're grateful to have you as part of the SoLo community. Thanks for sharing your feedback! Thank You, SoLo Community Expert

Dear Maceo, We're glad you found the process easy and appreciate that you value SoLo's community-powered approach. Connecting people who want to help with those who need a hand is at the heart of what we do. Thanks for being part of the SoLo community! Thank You, SoLo Community Expert

Dear Ada, We understand our model does not follow traditional lending models as we wanted something different, something more human. So we are happy to provide some additional information regarding the loan funding process. Once a Borrower submits a loan request to the Marketplace, it will then need to be accepted to be funded by a Lender. Here are a few points to keep in mind: 1. Funding a loan request is up to the discretion of individual lending members. Borrowing members choose how much and when they pay, including if they want to add an optional tip to the lending member or donation to SoLo. Borrowing members have 100% optionality and control over the terms of their loan, and any amount paid in addition to the loan principal is voluntary. Electing not to tip or donate has no impact on a member’s ability to request a loan, nor does the SoLo platform give a member preferential treatment for including a tip or donation. 2. You can increase your trust in the platform by paying your loans back early or on time. This will increase your SoLo Score, and will also be visible to lending members in your loan history. The higher your score, the more trust future lenders will have in you. We hope this information is helpful. Please let us know if you have any additional questions. Thank you, SoLo Community Expert

Dear Shelly, We're thrilled to hear you were pleasantly surprised by how quickly your loan was funded and that our tips helped you create a strong loan request. We appreciate you being part of the SoLo community and thank you for your kind feedback. Thank You, SoLo Community Expert

Hello, We're glad to hear you found the process easy to follow and that our explanations were clear and simple. Making the borrowing experience straightforward is important to us. Thanks for being part of the SoLo community! Thank You, SoLo Community Expert

Dear Nathan, Thank you for your wonderful review! We're delighted to know that you loved using Solo. Our team works hard to ensure our product meets your expectations, and it's great to hear that we succeeded. We look forward to serving you again. Thank You, SoLo Community Expert

Dear Vincent, Thank you for reaching out. Your loan repayment was successfully processed on July 15, 2026 (due date). However, due to a system error the loan status was not immediately updated resulting in automated emails about an unpaid loan. The issue has been resolved and the status was updated on July 20, 2026. We apologize for the inconvenience. We note that you have successfully submitted a new loan request on the marketplace. Thank You, SoLo Community Expert

Dear Gwendolyn, We're so glad to hear the process was easy and that SoLo could help when you needed it. We truly appreciate your support and thank you for being a valued member of the SoLo community! Thank You, SoLo Community Expert