Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
B
Barbara McGurn · 写过 2 条评价 · 体验于 2024-11-09 ·
★★★★★
找到让肌肤保持湿润的保湿霜...
发现保湿霜会让皮肤略微发红。将遵循指示并跳过一天。
Solvaderm 回复2024-11-13
Dear Valued Customer,
Thank you for your feedback! We're sorry to hear that the moisturizer caused some redness. It's possible that your skin is adjusting to the product, and skipping a day as you mentioned could help. We recommend using a small amount and gradually increasing usage if your skin is sensitive. If the redness persists or if you have any other concerns, please feel free to reach out.
Healthy Regards,
iHealth Fulfillment
K
K. A. Lukinic · 写过 1 条评价 · 已认证 · 体验于 2024-11-09 ·
★★★★★
网站弹出窗口
我想在没有弹出窗口的网站上购物。这些弹出窗口只会增加我的购物时间。
Solvaderm 回复2024-11-13
Dear Valued Customer,
Thank you for your feedback! We're always working to improve the shopping experience. We'll share your comments with our team as we strive to make browsing our site as smooth and enjoyable as possible.
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you so much for your kind words! We're thrilled to hear that you found the ordering process easy and our website helpful. We're also happy to know you're enjoying the products! We look forward to serving you again soon.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
M
MARY STOCKMAN · 写过 3 条评价 · 已认证 · 体验于 2024-11-06 ·
★★★★★
我没有订购干细胞
我没有订购干细胞
甚至不知道它是如何出现在我的订单上的
请删除。
Solvaderm 回复2024-11-06
Dear Valued Customer,
Thank you for your review.
Please be advised that we have removed Stemnucell from your order and processed your refund.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you so much for your kind review! We’re thrilled to hear that you love the products and have had a positive experience with our customer service and delivery speed. Your feedback is very valuable, and we appreciate your suggestion about providing more detailed information on how to use the products, especially when using multiple items. We’re always working to improve, so we’ll definitely look into adding more clear usage instructions.
It’s always a pleasure doing business with you as well, and if you ever need additional guidance or have any other questions, don’t hesitate to reach out. We’re here to help!
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you so much for your fantastic feedback! We’re delighted to hear that you have a great experience ordering Solvaderm products and that you find it easy to navigate our site. We’re also glad you’re enjoying our new offerings at great prices. Your support means a lot to us, and we look forward to serving you again!
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
L
Laureen · 写过 3 条评价 · 已认证 · 体验于 2024-11-03 ·
★★★★★
网站易于浏览
Solvaderm 回复2024-11-04
Dear Valued Customer,
Thank you for your feedback! We're glad to hear that you found our website easy to navigate.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
R
Reva Draeger · 写过 1 条评价 · 已认证 · 体验于 2024-11-01 ·
★★★★★
轻松订购。
Solvaderm 回复2024-11-04
Dear Valued Customer,
Thank you for your feedback! We're happy to hear that you found the ordering process easy.
We appreciate your business and look forward to having the opportunity to service your next orders.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
C
Cassie · 写过 6 条评价 · 已认证 · 体验于 2024-10-22 ·
★★★★★
现在我拥有了所有这些产品
现在我已经拥有了所有这些产品,请告诉我如何一起使用它们。
Solvaderm 回复2024-10-23
Dear Valued Customer,
We have sent you a separate email detailing how to use the Solvaderm products.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been pleased with our Solvaderm products, especially Stemuderm and Suvoderm. It’s great to know you’re seeing improvements in your skin! Your recommendation means a lot to us, and we’re here to support you on your skincare journey.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
R
Robin Stuart · 写过 3 条评价 · 已认证 · 体验于 2024-10-06 ·
★★★★★
我很好地收到了订单,但是……
我很好地收到了订单,但现在看是否有任何结果还为时过早。
Solvaderm 回复2024-10-23
Dear Valued Customer,
We understand that it may be too early for you to provide a comprehensive review. We encourage you to share your thoughts and experiences with us once you've had the opportunity to assess its effects.
Your feedback is valuable to us, and we look forward to hearing about your experience with our product. If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you for your feedback! We’re glad to hear you enjoy our products, but we’re sorry to learn that the new moisturizer with sunscreen hasn’t met your expectations. We appreciate your comments about the texture and absorption, as they help us improve.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you for your feedback, and I’m sorry to hear about the trouble you’ve experienced with the subscription. We want to make sure you have a smooth experience, and I understand how frustrating this situation can be. Please check your email for a confirmation regarding your cancellation.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
This product has an airless pump dispenser which uses a vacuum system to dispense the product. When using your airless pump for the first time, you will need to prime the container by pumping out excess air. To prime your pump, cover the opening where the product comes out of with a finger and at the same time pump slowly about 10-15 times. This will help to push extra air out and get the pump working correctly or "jumpstarted". If at anytime your air pump stops working, simply repeat the priming process.
We understand that it may be too early for you to provide a comprehensive review. We encourage you to share your thoughts and experiences with us once you've had the opportunity to assess its effects.
Your feedback is valuable to us, and we look forward to hearing about your experience with our product. If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you for your review. We are delighted to hear that you found it to be effective and that it met your expectations.
Your satisfaction is our top priority, and we are thrilled that our product has delivered the results you were hoping for. If you ever have any questions or need further assistance, please don't hesitate to reach out to us at [email protected].
Once again, thank you for choosing our product and for your positive feedback. We look forward to serving you again in the future.
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you for your honest feedback. We’re sorry to hear that your experience on our site was frustrating. We appreciate your suggestions about streamlining the checkout process, and we will definitely take them into consideration. We’re glad you chose to purchase our product and hope it meets your expectations.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you for your fantastic review! We’re thrilled to hear that your ordering experience was easy and fast. It’s great to know you’re taking advantage of our savings and member rewards. We appreciate you choosing Solvaderm and are excited for you to receive your skincare products.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
g
groop · 写过 14 条评价 · 已认证 · 体验于 2024-10-07 ·
★★★★★
喜欢这个产品
喜欢这个产品,我喜欢它上市的时候。
在线订购非常方便。
Solvaderm 回复2024-10-08
Dear Valued Customer,
Thank you for your wonderful feedback! We’re thrilled to hear that you love the product and enjoy the convenience of our online ordering. Keep an eye out for future sales—we're always here to help you save!
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
B
Betty Ann Smith Farese · 写过 2 条评价 · 已认证 · 体验于 2024-10-05 ·
★★★★★
易于订购
Solvaderm 回复2024-10-08
Dear Valued Customer,
Thank you for your feedback! We’re glad to hear you found the ordering process easy.
We appreciate your business and look forward to having the opportunity to service your next orders.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment