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购物与时尚

Somemugs

5 条评价

1.85 条评价
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关于 Somemugs

数据更新
网站
somemugs.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
3 条评价
差评回复率
0%(0/4 条)
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Somemugs靠谱吗?

Somemugs(somemugs.com)在 OK.one 的综合评分为 1.8 分(满分 5 分),基于本站收录的 5 条用户评价,属于购物与时尚分类,口碑较差。80% 的评价为 1 星,差评比例偏高;商家尚未回复差评;近 12 个月新增 3 条。数据最后更新于 2026-10-25。

用户怎么说

Seriously bad customer service

Ordered a pink cup from them. The delivery company was pretty dodgy. Had to call them several times to figure out details about the delivery and the person on the phone simply stopped talking to me mid conversation. For some reason I always ended up with the same service person and I'm not sure they understood me correctly since I tried shifting the delivery to another day so I'd receive the parcel in person. Instead they left it on my door step on the wrong day. Instead of a pink cup Some Mugs had sent me a blue cup. I mailed them, they asked for pics. I sent them pics - no answer. A week later I asked for an update, they apologized, saying they will pass it on. A week later I asked for an update. No answer. I tried checking in with them several times and I never heard from them again. Don't know what went wrong here, honestly. It's not a scam exactly, just really bad customer service, I guess?

Pleasantly Surprised and Very Happy!

I was initially hesitant to order from Somemugs, especially since there were no reviews on here. I only received a confirmation email and no updates after that. I knew shipping to Europe might take a while, so I waited patiently. Surprisingly, the order arrived 15 days later, which was a nice outcome. The flask looks amazing and I’m happy with it overall. The lack of communication was a bit off-putting, but in the end, the product delivered on time as promised!

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