Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information.
Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.
I ordered items for my son for school and they have not even shipped yet. I was told the items would be shipped but it still says awaiting shipment.I do not recommend buying products from this company because they lied on the website about the shipping time.They do not care about their customers.I’m writing a review hoping I receive the order because it seems like a lot of customers have been scammed. My order is #LBO06467 I would like it to be shipped by the end of the day because that is what was promised. Thank you!
*New update as of 9/12….I received my items but the quality is horrible!!! You can purchase the same items for cheaper on SHEIN and my sons shirt was misspelled and they’re giving me the run around in regards to a refund.Its a scam so beware
Sopula 回复2025-08-30
Dear Krystle Milbourne,
Thank you for sharing your concerns, and we sincerely apologize for the delay in shipping your order. We completely understand how important it is to receive your items on time, especially for school.
Your order #LBO06467 and can confirm that it is scheduled for shipment today. You should receive a tracking update shortly. We understand the frustration of waiting, and we truly appreciate your patience.
Please don’t hesitate to contact us directly if you have any more questions or need further assistance. We’re committed to making this right and ensuring your experience with us improves going forward.
Best regards
Been waiting like 5 days for my package now and it hasn't even been packaged, from now on I will start looking for reviews because this unacceptable. I been waiting patiently and now I'm worried because I looked at the reviews and people are saying their clothes aren't the same or the color is messed up, I just want good quality clothes.
Sopula 回复2025-08-29
Dear Deshune Mcgary,
Thank you for sharing your concerns, and we sincerely apologize for the delay in processing your order.
Please rest assured that we take the quality of our products very seriously, and we aim to provide a positive experience for every customer. We’d love to look into this further and make things right for you. Could you please reach out to our customer service team directly with your order details? We’ll prioritize getting your order out to you and address any other concerns you may have.
Again, we apologize for the inconvenience, and we appreciate your patience. Your satisfaction is our top priority, and we hope to regain your trust.
Kind regards
I accidentally ordered the wrong color shirt. I noticed it immediately and emailed them. They changed the order to the correct color in less than 12hrs. I consider that quick customer service! Will definitely order again!
Sopula 回复2025-08-29
Dear Vicki,
Thank you so much for your kind words and support! 😊
We’re glad we could quickly assist with your order and get you the right color shirt. Providing fast and helpful service is something we truly care about, and it means a lot to know you had a great experience.
We look forward to serving you again soon.
Have a wonderful day!
Subject: Final Request – Order #JEX20442 (Placed August 1st)
Dear Sopula Support,
I placed my order (#JEX20442) on August 1st, and it has now been almost a full month without shipping confirmation or a tracking number. Your responses have been vague and repetitive, without providing an exact update.
• Issue me a full refund immediately.
If neither action is taken, I will be forced to file a dispute with my payment provider and leave a detailed review of my experience.
I expect this matter to be resolved without further delay.
Best regards,
Sopula 回复2025-08-29
Dear customer,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration this situation has caused. After reviewing your order #JEX20442, we noticed that the payment was unfortunately disputed, which resulted in the cancellation of the order.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding.
Best regards
They send a thin cheap hoodie with designs that look like they could be washed off with water and dosent stick at all, took weeks to get one item and isn’t even the right measurements can’t even return it because they charge even more to send it back to the temu factory they got it from
Sopula 回复2025-08-27
Dear Fia Togafau,
Thank you for your feedback. We’re truly sorry to hear that you’re not satisfied with your recent purchase, and we sincerely apologize for the inconvenience caused.
Please know that we always aim to provide clear product descriptions and sizing information, but we understand that expectations can differ. We’re also sorry for any frustration caused by the shipping time and return process.
Your concerns regarding the quality and design of the item have been noted, and we will be reporting this to our supplier for further review. In the meantime, we’d be happy to look into this further and see if we can offer a solution. Please reach out to our customer service team via [email protected] with your order number and photos of the product, and we’ll do our best to assist you.
Best regards,
Hello i have places my order with this website couple days ago, for a pricy sweatshirt. My package still says “awaiting shipment” this entire time with no update or change. My order ID is XYD43570. Please help me and update whatever's going with my package.
Sopula 回复2025-08-28
Dear Eitan Canes,
Thank you for reaching out, and we sincerely apologize for the delay and any inconvenience caused.
Please rest assured that your order is currently still in production. As this item is made-to-order , it requires additional time to ensure the highest quality.
We truly appreciate your patience and understanding. Once the production is complete, your package will be shipped immediately, and you’ll receive a tracking update via email.
If you have any further questions or wish to make changes to your order, feel free to contact us anytime. We're here to help and want to make sure you have a positive experience with us.
Warm regards,
Looking at the reviews I noticed a reoccurring problem with this website and the would be the product won’t be shipped until the problem has been addressed. They do not care for the customer and don’t take action until the situation has been addressed. So now i’m writing a review so they don’t overlook my order and ship it until I say something. Please ship order LQA54672 by the end of this week because that is what is promised. Thank you
Sopula 回复2025-08-28
Dear angelo aromin,
Thank you for bringing this matter to our attention.
Your order was shipped. The tracking numbers is JSEHQ2681791172YQ and you can track via http://www.17track.net/en .
Since there are too many parcels to be processed by the logistics company, the parcel information cannot be uploaded in time. Please do not rush to check. You can check again in 2 days.
Best Regards
Order No. KYR23250 So I really should have checked here before making a purchase. It seems people aren’t getting their orders until well after the posted processing and delivery ETA. I’ve been as patient as I could. And while unlike most merchants who wait until the item has shipped before processing payment. The payment to Sopula was cleared right away. Yet, no product. Then I get here and read that peoples orders aren’t even of quality. I would like one of two things- a shipping confirmation number or a full refund. There must be somewhere to report bad business practices and misleading consumers, surely there must.
Sopula 回复2025-08-28
Dear Imani R,
Thank you for bringing this matter to our attention.We are sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Best Regards
Hi my name is Jacob brown and I ordered some stuff from this website and I be wanting for about 6 days since I order my clothes but the thing still says awaiting shipment and I really need those clothes on the 28th or sooner can you please make sure it gets here on the 28th Thank you. Here is my shipping code GYY91248
Sopula 回复2025-08-26
Dear Jacob Brown,
Thank you for reaching out, and we sincerely apologize for the delay in shipping your order.
We understand how important it is for you to receive your clothes by the 28th, and we are currently working to process your order as quickly as possible.We will do everything we can to expedite the shipping.Once your order has shipped, you will receive a confirmation email with tracking information.
Thank you for your patience and understanding. If you have any further questions or concerns, feel free to contact us anytime.
Best regards,
I need my order to be shipped out ASAP ! i need this shirt for sept 6 and ordered the shirt a week ago and it has yet to ship out … yall give out false advertisement just for it to take way longerrr . Please ship out order number XQF53314.
Sopula 回复2025-08-23
Dear Lucie Uriegas,
Sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Kind regards
I purchased my order 2 months ago for my sons back to school clothes, and it arrived today. Nothing looks like what we purchased and trusted to arrive. Im out of $124 and will have to purchase more clothes for my sons school attire. Very disappointed to be SCAMMED in such a way.
You will not get far treating, stealing and lying to people. Im sure you dont care, but I had to speak it into existence.
Sopula 回复2025-08-23
Dear Rico White,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
Dear Meekenson Therve,
Thank you so much! We're thrilled you love our clothes — your support means everything to us. Can't wait to see you back again soon!
Dear Turbo Godly,
I'm truly sorry to hear that your order has not been shipped yet.Please know that I take your concerns seriously.
Could you please provide your order number and any other relevant details so that I can immediately investigate this matter? If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days.
Best regards,
- To start off , I ordered my 2 graphic tees on August 12th 2025.
- Ever since August 12th 2025 , my order still remains as “ Awaiting Shipment “.
- According to Sopula’s Shipping Time , they state this “ Delivery: 8-11 business days (Processing: 1-3 days, Shipping: 7-8 days) “.
- Mind you their shipping time doesn’t match to what my order status is telling me.
- What I can say is how there clothes have great designs and colorful.
- If you plan on ordering off of Sopula , I recommend ordering from their business VERY EARLY.
- Also , they only do standard shipping , no express shipping ;(
- I also wanted to mention that this is MY FIRST TIME shopping at Sopula & I am getting more worried by the day. I say this because the clothes I ordered is for Back To School & I start school September 3rd 2025.
I just pray that Sopula can have my clothes delivered by September 3rd 2025 because that’s when my first day of school starts and I don’t want it to be a disaster.
Sopula , if you’re reading this , I just want to say that your graphic tees are amazing. The problem is this shipping time. If you have any updates on my order please reply here and we’ll deal with the shipping issues from here. Thank you & have a nice day.
Sopula 回复2025-08-21
Dear Lyne Cantave,
Thank you so much for your feedback and for choosing Sopula for your first purchase — we truly appreciate your support and kind words about our graphic tees!
We’re very sorry to hear about the delay you're experiencing. We understand how important it is to receive your order on time, especially with the school year starting soon. Please rest assured that we take this seriously and want to make things right.
Unfortunately, we are currently unable to locate your order in our system based on the information provided here. To help us assist you as quickly as possible, could you please reach out to our customer support team with your order number and the email address used during checkout? You can contact us at [email protected] hope to hear from you soon so we can resolve this together.
Kind regards,
Dear Ebony Barfield,
Thank you for your support. We are glad that you have a pleasant shopping experience. We have been committed to creating a simpler and more convenient shopping website. Your praise is our motivation to move forward.
We look forward to seeing you again soon!
Dear ken johnson,
Sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Warm regards,
I made an order on August 4 and was told it would 1-3 business days to proceed and another 8-11 to ship it’s been over two weeks(14 days) since then and my items are still awaiting shipping. The products are nice but the delay is frustrating. My order number is ZMM20263.
Sopula 回复2025-08-20
DearAriyon Reuben,
Thank you for reaching out and for your patience.
We sincerely apologize for the delay and any inconvenience this has caused. We understand how frustrating this can be. We're happy to inform you that your order ZMM20263 has now been shipped. You should receive a shipping confirmation email with tracking details shortly, if you haven’t already.
If you have any further questions or need assistance, please feel free to contact us anytime.
Kind regards
I made my order on July 24th and my order still has not came. Everytime I text them and try to cancel the order they make up some type of excuse on why they can’t cancel it and send my money back. Do not order off this website it id a scam!!!
Sopula 回复2025-08-20
Dear Zay Way,
Thank you for sharing your concerns with us. We are deeply sorry to hear about your frustration and the experience you've had with your order.
Regarding your request to cancel the order, we apologize for any confusion or miscommunication. Unfortunately, once an order has entered the fulfillment process, we are unable to cancel it as the shipping procedures begin. However, if you still wish to return the items once received, we are more than happy to guide you through the return process and assist with a refund, as long as the items are in their original condition.
Please get in touch with our customer service team at [email protected], and we will prioritize your case to ensure a resolution.
Best regards,
Ordered my boyfriend’s clothes for his birthday the 8th of August for his birthday the 24th. I still haven’t received my package, and my shipment update is still the same…what’s going on??
Sopula 回复2025-08-19
Dear Cadence kay,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you.
Could you provide your order number and any other relevant details so I can investigate this matter immediately? If you're uncomfortable sharing this information here, please contact our customer service team directly at [email protected], and I'll check the status of your package immediately. Thank you for your patience, and we sincerely apologize again for the delay.
Kind regards
Dear Shawna Brooks,
Thank you so much for your support! We're happy to hear your son enjoys our shorts. We're committed to providing comfortable and stylish clothing, and your feedback is invaluable to us. If you have any suggestions or need help, please let us know!
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