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爱好与工艺品

STAHLS'

69 条评价

4.569 条评价
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关于 STAHLS'

数据更新
网站
stahls.com
分类
爱好与工艺品
所在地
United States · St. Clair Shores
状态
待认证
近 12 个月
69 条评价
差评回复率
86%(6/7 条)
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STAHLS'靠谱吗?

STAHLS'(stahls.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 69 条用户评价,属于爱好与工艺品分类,口碑优秀。86% 的评价为 4 星及以上,7% 为 1 星;商家回复了 86% 的差评。数据最后更新于 2026-08-10。

用户怎么说

R
RAY CORONA · 写过 1 条评价 · 已认证 · 体验于 2026-06-23 ·

质量和快速周转

STAHLS' 回复2026-06-29

Thank you so much, Ray! We really appreciate your feedback and are so glad that the the quality and turnaround were top tier, that combination is something our team works hard to deliver every time! Glad everything came through quickly and met your expectations. We are looking forward to supporting your next project!

L
LAURA SLOAN · 写过 1 条评价 · 已认证 · 体验于 2026-06-23 ·

没那么好

这些小字印刷得不清晰,但在原画上却表现得很好。 此外,在大设计中,许多区域都从衬纸上拉开了。

STAHLS' 回复2026-06-29

Hi Laura, thank you for sharing this with us, we really appreciate you bringing it to our attention. We understand how important clarity and clean application are, especially on detailed designs, and we’d like to take a closer look at what you experienced. A member of our team will be reaching out directly to review this with you and help troubleshoot together so we can better understand the situation and assist however we can.

D
Donna · 写过 2 条评价 · 已认证 · 体验于 2026-05-18 ·

新的人工智能系统

新的 DTF 人工智能系统对我们来说效果不佳。 我很不高兴我们因这些错误而受到指责。 以前的系统从来都不是问题。 我可以处理技术问题,但不能处理指责游戏。

STAHLS' 回复2026-06-24

Hi Donna, thank you for sharing your feedback. We understand how frustrating that experience can feel, especially when things don’t work as expected. Our goal is always to support you through any challenges, and we’d like to take a closer look with you. A member of our team will be reaching out directly to better understand what’s happening and help troubleshoot together. We appreciate you bringing this to our attention.

D
DEB BAKER · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·

我喜欢和斯塔尔斯一起工作

我喜欢和斯塔尔斯一起工作。 该软件易于使用,并且周转时间非常快。

STAHLS' 回复2026-06-22

Hi Deb - Thank you for the kind feedback. We’re glad to know your experience with STAHLS’ has been a positive one. We appreciate your business and support.

B
B&M Embroidery · 写过 2 条评价 · 已认证 · 体验于 2026-06-18 ·

优质的客户服务 5

STAHLS' 回复2026-06-22

Thank you for the kind review. We’re glad to hear you had a great experience with our customer service team. We appreciate your support.

J
JAMES GERBE · 写过 1 条评价 · 已认证 · 体验于 2026-06-18 ·

我还在等待虚拟证明!!

STAHLS' 回复2026-06-22

Hi James - We’re sorry for the delay and understand how frustrating it is to be waiting on a proof. Proofs are created in the order they’re received, and our team works to complete them as quickly as possible. Please reach out to us directly 800.478.2457 so we can look into this and help get it moving for you.

J
JOEL · 写过 1 条评价 · 已认证 · 体验于 2026-06-18 ·

背景问题

我发送了 2 个设计相似的矢量文件,应该有清晰的背景。我们收到了订单,我看了一眼这两种设计,看起来很棒,但它们是灰色背景的。我认为设计会脱离这种背景,并且这种颜色刚刚出现。现在我们有 200 种看起来很糟糕的设计。

STAHLS' 回复2026-06-22

Hi Joel - We’re sorry to hear about this experience and understand how frustrating that must be. We’ve shared your information with our customer service team so they can investigate further and follow up with you directly.

S
SHEILA RETTIG · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·

数字传输非常容易……

数字传输非常容易使用,只需几秒钟即可应用。 对这次购买非常满意,运输又快又容易。 未来将继续从 Stahls 订购。谢谢

STAHLS' 回复2026-06-19

Thank you so much for your kind words, Sheila! We’re so glad to hear how easy the digital transfers were to work with and that everything arrived quickly for you! It’s great to know the process was smooth from start to finish. We truly appreciate your support and look forward to being part of your future projects!

F
Felicia · 写过 4 条评价 · 已认证 · 体验于 2026-06-17 ·

品质优良

卓越的品质、快速的服务、鲜艳的色彩和易于加工。 使用您的产品总是很愉快。

STAHLS' 回复2026-06-19

Thank you, Felicia! We really appreciate you highlighting the quality and colors, that’s something our team takes a lot of pride in. We’re also glad the ordering process and service have been a great experience for you. It means a lot to be part of your workflow!

B
Bob Sardella · 写过 2 条评价 · 已认证 · 体验于 2026-06-16 ·

价格和产品使销售变得容易......

价格和产品让我很容易销售!

STAHLS' 回复2026-06-19

Thanks so much, Bob! We love hearing that our products are helping make things easier on your end, that’s exactly what we aim for! Wishing you continued success with your sales, and we’re excited to keep supporting your business!

M
Mark · 写过 1 条评价 · 已认证 · 体验于 2026-06-12 ·

做得好的设计

做得好的设计。完美匹配,订单按时完成。

STAHLS' 回复2026-06-19

Thank you, Mark! We’re glad everything came together just as expected, from getting the design right to delivering on time. That kind of consistency is what we strive for, and we appreciate you taking the time to share your experience!

C
Cindy · 写过 3 条评价 · 已认证 · 体验于 2026-06-13 ·

网站运作良好

网站运行得很好。埃尔维拉知识渊博,帮助我解决了我遇到的问题。

STAHLS' 回复2026-06-16

Thanks for sharing! We’re glad the website worked smoothly and that Elvira was able to help answer your questions. We’ll be sure to pass along the kind words, she’ll appreciate it! 😊

K
Kathy Raeder · 写过 2 条评价 · 已认证 · 体验于 2026-06-06 ·

现货订购

订单始终易于上传和购买。

STAHLS' 回复2026-06-11

We really appreciate you taking the time to share this! Making the ordering process smooth and easy is something we focus on every day, so it’s great to hear that’s been your experience. Thank you again for sharing your experience.

C
CHARLIE RODER · 写过 1 条评价 · 已认证 · 体验于 2026-06-07 ·

杰西卡·R

杰西卡·R. 是我做过的任何事中最好的帮助者。 我希望她能得到丰厚的报酬,因为你不想失去她。

STAHLS' 回复2026-06-11

Thank you so much for the incredible feedback! We’re lucky to have Jessica on the team, she truly cares about helping our customers succeed. We’ll be sure to share your kind words with her, it will mean a lot! Thank you again, we look forward to working with you on your next project.

M
MICHAEL DONAHUE · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·

斯塔尔斯

产品很棒,质量始终如一。

STAHLS' 回复2026-06-11

Thank you for sharing this, we really appreciate your continued support! Hearing that the quality has been consistent for you means a lot, because that’s something we put a lot of care and attention into every step of the way. It’s customers like you who keep us focused on delivering our best, so we’re grateful to be part of your process and projects. Looking forward to supporting many more of them ahead!

E
ERNESTO SOLORZANO · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·

服务下降

运输价格上涨,接收时间更长,没有注意到 Ultramax 印刷品现在是冷剥离的(损坏了一些印刷品),印刷价格上涨,并且对于在 Stahls 花费大量金钱的优先客户来说从未获得任何折扣。

STAHLS' 回复2026-06-11

Thank you for taking the time to share this feedback. We understand how frustrating experiences like this can be, especially as a long-time customer. We’ve shared your comments with our team so they can take a closer look, and someone will be reaching out directly to connect with you, review your experience, and work through any concerns together. We value your business and the relationship you’ve built with us, and we’re grateful for the opportunity to have that conversation.

L
Leslie Thompson · 写过 3 条评价 · 已认证 · 体验于 2026-05-29 ·

非常不高兴——我觉得我被引诱了然后就换了。

我去年从 Stahls 购买了一台 Hotronix 热压机,并前往他们的网站寻找更小的压板。我发现了一个 3 压板捆绑包,将其与 3 个压板盖一起添加到我的购物车并结账。我收到一封确认电子邮件,感谢我的订单。 第二天,我接到 Stahls 的电话,说他们要取消我的订单,因为我无法在不订购 Hotronix 热压机的情况下订购 3 压板捆绑包,因为这是促销活动的一部分。他们坚持认为获得 3 压板捆绑包的唯一方法是购买热压机。虽然很有礼貌,但他们不肯让步,坚持取消我的订单。 我不知道为什么他们会在可用压板的下拉列表中提供三压板选项,然后允许将其添加到购物车,然后允许购买它(如果他们不打算以这种方式购买的话)? 公平地说,我注意到在他们网站顶部的循环信息序列中提到了购买热压机的压板促销,但由于我不需要热压机,所以我没有探索该促销。我刚刚转到压板部分,在可用压板的下拉列表中,找到了 3 压板捆绑的较小压板,并将它们添加到我的购物车。我的购物车中没有任何危险信号表明我必须添加热压机,也没有任何东西阻止我下订单。当他们第二天打电话给我时,我第一次知道这是不允许的。 他们说他们可以尊重压板封面的订单,但不能接受 3 压板捆绑包。如果没有压板来放置盖子,那么盖子就没有意义,所以我要求他们也取消这些。 第二天,我接到斯塔尔斯打来的第二个电话,告诉我压板盖在他们取消之前已经发货,除非我把它们退回来,否则我将被收取费用。他们说他们会通过电子邮件给我发送一张回程机票,一旦收到退回的封面,他们就会退还我购买的费用。必须找到 UPS 商店并花费汽油和宝贵的时间来退货,这让我更加沮丧。 已经好几天了,我还没有收到回程票,但封面今天到了。尽管我真的不想再与斯塔尔斯打交道,但我明天必须打电话要求他们通过电子邮件发送回程机票。光是封面订单就花了 175 美元——这不是我可以忽视的金额。

STAHLS' 回复2026-06-04

Thank you for sharing your experience with us, we understand your frustration and appreciate you taking the time to provide this feedback. We also recognize the inconvenience caused by the follow-up process you mentioned, and want to better understand the details of your experience. A member of our team will be reaching out to connect with you directly regarding your concerns. Thank you again, and we look forward to following up to be as helpful as possible.

T
TOM BALABAN · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

优质的产品和公平的价格

优质的产品和公平的价格。 很棒的销售人员!

STAHLS' 回复2026-06-04

Thank you so much for your kind review, Tom! We’re thrilled to hear that you’ve been happy with both the quality of our products and your experience with our sales team. Providing great value and great service is always our goal, so feedback like this means a lot. We truly appreciate your support and look forward to working with you again!

G
GERALD FARLEY · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·

20多年来非常满意

我们多年来一直是你们的客户,从未失望过。订单总是及时到达并且始终正确。 数字印刷品始终一致且非常不透明。 我们感谢你!

STAHLS' 回复2026-06-02

Gerald, wow, thank you. Reviews like this truly mean a lot to us! Earning your trust for over 20 years is something we don't take for granted. Knowing that you've consistently received accurate orders, timely delivery, and the print quality you've come to expect is exactly what we strive for every day. Your kind words about the consistency and opacity of our digital prints are especially appreciated, and we're honored to have been a small part of your success over the years. Thank you for your loyalty, your support, and for taking the time to share this feedback. Customers like you are the reason we love what we do. We appreciate you!

J
John Duzansky · 写过 2 条评价 · 已认证 · 体验于 2026-05-29 ·

一切都像往常一样顺利。

STAHLS' 回复2026-06-01

Thank you John, for taking the time to leave us a review. So happy to hear everything went smoothly and that you experienced that same level of service time and time again. We love your support! Happy pressing!