StandUp Wireless

We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us. Thank you, StandUp Support

Hello Zion, Thank you for reaching out. We're sorry to hear you are experiencing issues with your device. We know it's frustrating. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us. Thank you, StandUp Support

Hello Paulette, Thank you for reaching out. We're sorry to hear you are experiencing issues with your device. We know it's frustrating. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us. Thank you, StandUp Support

We're happy to hear that you feel that way! We appreciate you taking the time to share your positive experience with our service. Thank you, StandUp Support

We're happy we could assist you with setting up your transfer number and appreciate your patience. Thank you for your positive feedback; we appreciate you taking the time to review our service. Thank you, StandUp Support

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

Hello Kleber, Thank you for reaching out. We're sorry to hear you are experiencing issues with the service. We know it's frustrating. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

Hello Crystal, Thank you for reaching out. We're sorry to hear you are experiencing with the service. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

Hi Eric We're happy you had a great experience with our services! We appreciate your positive feedback and the time you took to review We appreciate you taking the time to review our service. Thank you, StandUp Support

Hi Kelli We appreciate your feedback. We're sorry to hear there was a misunderstanding about a free phone. Please contact our care team below and they can assist you in purchasing a discounted one through Amazon. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

Hello, We regret if there was any confusion as to what is included for free, with Lifeline benefits. We understand it's frustrating to not receive what you were expecting, but want to assure you, that StandUp Wireless Lifeline plans are created in strict accordance with FCC rules and guidelines to assure your Lifeline benefit is protected. You can learn more about the lifeline program on our website, at standupwireless.com/lifeline/ (under the “About program” tab, “Lifeline”), by visiting www.lifelinesupport.org, or by contacting the Lifeline Support Center for your state. Any 4G/5G LTE phone that is unlocked (not locked to another carrier) and compatible with the T-Mobile Network should work with our service. Our Customer Care Team can recommend a specific device and may now even be able to help ease the financial burden of that purchase! Please reach out to us to see how we may be able to help. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

Hello Kanoelani, You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

Hello Jay, We regret if there was any confusion as to what is included for free, with Lifeline benefits. We understand it's frustrating to not receive what you were expecting, but want to assure you, that StandUp Wireless Lifeline plans are created in strict accordance with FCC rules and guidelines to assure your Lifeline benefit is protected. You can learn more about the lifeline program on our website, at standupwireless.com/lifeline/ (under the “About program” tab, “Lifeline”), by visiting www.lifelinesupport.org, or by contacting the Lifeline Support Center for your state. Any 4G/5G LTE phone that is unlocked (not locked to another carrier) and compatible with the T-Mobile Network should work with our service. Our Customer Care Team can recommend a specific device and may now even be able to help ease the financial burden of that purchase! Please reach out to us to see how we may be able to help. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

Hello Michael, We regret if there was any confusion as to what is included for free, with Lifeline benefits. We understand it's frustrating to not receive what you were expecting, but want to assure you, that StandUp Wireless Lifeline plans are created in strict accordance with FCC rules and guidelines to assure your Lifeline benefit is protected. You can learn more about the lifeline program on our website, at standupwireless.com/lifeline/ (under the “About program” tab, “Lifeline”), by visiting www.lifelinesupport.org, or by contacting the Lifeline Support Center for your state. Any 4G/5G LTE phone that is unlocked (not locked to another carrier) and compatible with the T-Mobile Network should work with our service. Our Customer Care Team can recommend a specific device and may now even be able to help ease the financial burden of that purchase! Please reach out to us to see how we may be able to help. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

Hello Rachel, Thank you for reaching out. We're sorry to hear you are experiencing sim card issues. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

We're happy to hear that our services have been so helpful for you. We appreciate you taking the time to share your positive experience with us! We appreciate you taking the time to review our service. Thank you, StandUp Support

We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us. Thank you, StandUp Support