StandUp Wireless (standupwireless.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 30% give 1 star; The business has replied to 99% of negative reviews. Last updated 2026-08-10.
I don't know who stand up wireless is. If they are also Walmart family mobile (which is ALSO TracFone), then my answer to your question is: I don't like trusting companies that go by different aliases and try not to reveal that connection or conduct their business ethically accordingly, so that's a strike against them from the very start, so I'm probably not a good target for that particular question.
We're glad to hear you had a good experience with our service. We appreciate your support and look forward to continuing to provide you with excellent customer service whenever you need us. Thank you for your review. StandUp Wireless support
Standup Wireless 拥有良好的客户服务，因为他们会尽一切努力来帮助客户，如果提供帮助的人无法解决问题，那么他们会找到可以帮助解决需要解决的问题的人。
Thank you for sharing your feedback! We're glad to hear that you’ve had a positive experience with our customer service team and that our representatives were willing to find the right assistance when needed. We appreciate your feedback and look forward to continuing to provide you with helpful and supportive service. We appreciate you taking the time to review our service. Thank you, StandUp Support
大约 5 年来，我一直是无线的忠实客户，现在他们非常棒，如果您遇到问题，客户服务将随时为您提供帮助。
We are so grateful for your loyalty over the past five years! It's wonderful to hear that you find our service amazing and that our customer service team has always been there to help. Thank you for sharing your positive experience. We appreciate you taking the time to review our service. Thank you, StandUp Support
这是一项很好的服务。没有掉线。互联网总是有效的。
We're happy to hear that you are having a great experience with our service! We appreciate your positive feedback regarding reliable calls and internet. Thank you for sharing. We appreciate you taking the time to review our service. Thank you, StandUp Support
Thank you so much! We're thrilled to hear you received amazing service. We truly appreciate your support and look forward to serving you again! We appreciate you taking the time to review our service. Thank you, StandUp Support
在我还是 StandUp Wireless 的客户期间，当我遇到疑问或问题时，我很高兴能够与真人交谈。 他们很乐于助人，当我需要帮助时总是在那里。
We are so pleased to hear that you had such a positive experience with our customer service. It's wonderful to know that our team was able to provide helpful assistance whenever you needed it. Thank you for sharing your kind words! We appreciate you taking the time to review our service. Thank you, StandUp Support
Thank you for taking the time to share your feedback! We're glad to hear that you've found our service to be reliable. We appreciate your support and are grateful to have you as a StandUp Wireless customer. Thank you, StandUp Support
绝对可怕，决定在没有告诉或通知我的情况下切断联系。我已经一周没有收到服务了，我不知道如何联系那里的任何人
We’re very sorry to hear about your experience and understand how frustrating it must be to be without service for an extended period of time. We sincerely apologize for any inconvenience or lack of communication you experienced. We would like the opportunity to look into your account and help resolve this issue. Please reach out to our customer support team so we can review your account and determine the appropriate next steps to restore your service. Our Customer Care Team is available 24/7 and can assist with questions regarding your account and service. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [[email protected]](mailto:[email protected]). We appreciate you taking the time to review our service. Thank you, StandUp Support
Thank you for taking the time to share your feedback. We're sorry to hear that you feel you were charged more than expected for your internet service. We understand that managing the cost of additional data is important, and we appreciate you bringing your concern to our attention. StandUp Wireless offers a variety of Top Up options to help customers choose the plan that best fits their individual usage needs. We'd appreciate the opportunity to learn more about your experience, review your account, and assist you with finding an option that may better meet your needs. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [[email protected]](mailto:[email protected]). We appreciate you taking the time to review our service. Thank you, StandUp Support
站立式无线始终很棒，并且将始终保持这种状态。
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a great experience with StandUp Wireless. Your continued support means a lot to us, and we're grateful to have you as part of the StandUp Wireless family! Thank you, StandUp Support
对于这些家伙来说，没有什么值得夸耀的。这对我来说变成了一次昂贵的经历。
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with StandUp Wireless has not met your expectations and that you've found the service to be more expensive than anticipated. We understand that cost is an important consideration, and we'd appreciate the opportunity to learn more about your experience and see how we can assist. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [[email protected]](mailto:[email protected]). We appreciate you taking the time to review our service. Thank you, StandUp Support
站起来，无线显示您的数据短信和手机不会翻转。但是当您尝试查看周期重新启动的时间时，您找不到日期。然后，当您用完分钟、数据或短信时，他们甚至不会向您发出警报，然后就会将您关闭。没有客户服务。没有人可以与您交谈，甚至询问为什么它说您的帐户有数据，但他们说您没有。垃圾公司！废话废话。我无法重复足够多的垃圾公司。选择任何其他选项。最后一件事是，我只是想说，此处给出的日期绝不是我遇到问题的唯一日期，这是我每次尝试处理 Stand Up Wireless 的日期。糟糕！ 更新：Stand Up Wireless 回复了我的评论。他们表示，他们为客户提供重新加载日期，并在数据耗尽时通知客户。首先，当我被定向到 Stand Ups 重新加载站点时，我在哪里可以找到我的周期日期，并且没有这样的按钮可以单击来查找我的重新加载日期。我必须从其他人那里得知我的电话无法使用，因为我的分钟数已经用完了。哦，通过通知客户数据耗尽，是的，他们通过关闭互联网来通知您。对我的评论的回应正是我所期望的，直截了当的双关语。
Thank you for taking the time to share your feedback. We're sorry to hear about the frustration you've experienced with your service and account. We understand how important it is to have clear information about your data usage, service cycle, and available support when you need assistance. StandUp Wireless provides customers with usage details and reload dates, and customers are also notified when their data has been depleted. Our Customer Care Team is available 24/7 to assist with questions about account information, service, and usage. We would appreciate the opportunity to review your concerns and better understand your experience so we can assist you. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [[email protected]](mailto:[email protected]). We appreciate you taking the time to review our service. Thank you, StandUp Support
我非常感谢他们！他们指导我完成一切并帮助我注册。他们非常出色地为我提供了一组新数据以及我手机所需的一切。我已经 75 岁了，很幸运能找到他们，并且感谢他们的帮助和善意。吉姆·亨特
Thank you so much, Jim, for your kind and heartfelt review! We're truly grateful to hear that our team was able to guide you through the enrollment process and provide the support you needed. Knowing that you've had a positive experience with our team means so much to us. We're honored to have you as part of the StandUp Wireless family and appreciate you taking the time to share your experience. Thank you for choosing StandUp Wireless! Thank you, StandUp Support
他们只提供 1000 次通话时间，这并不能持续我。但好处是它只有 8 岁以下。无限通话
Hello Patricia. We regret if there was any confusion as to what is included for free, with Lifeline benefits. We understand it's frustrating to not receive what you were expecting, but want to assure you, that StandUp Wireless Lifeline plans are created in strict accordance with FCC rules and guidelines to assure your Lifeline benefit is protected. Plans vary based on where you live and StandUp will automatically enroll you in the best free plan available for your zip code, if you qualify. You can learn more about the lifeline program on our website, at standupwireless.com/lifeline/ (under the “About program” tab, “Lifeline”), by visiting www.lifelinesupport.org, or by contacting the Lifeline Support Center for your state. You can purchase additional services, and add value to your plan, through our automated phone system or in your MyAccount. Or a member of our Customer Care Team can assist you with purchasing a TopUp, of additional data or minutes. You can add unlimited minutes to your plan for only $6/month (+ tax). You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
我需要知道是否需要采取额外措施
Hello, Timothy. We appreciate your feedback and are here to help. Please reach out to us so you can provide more details so we can assist you with any additional steps. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
没有投诉，只是换了他们的公司，因为我得到了手机升级
Hello. We're happy to hear you had a positive experience with us! We understand that new phone upgrades can be enticing. Thank you for your kind words and for being a valued customer. We appreciate you taking the time to review our service. Thank you, StandUp Support
Hello, Jamaine. We're glad to hear your account was properly set up and our service has been satisfactory. Thank you for the positive feedback and being a valued customer. We appreciate you taking the time to review our service. Thank you, StandUp Support
太感谢了
Hello Micheal. We're glad to hear you are happy with our service. Thank you so much for the positive feedback. We appreciate you taking the time to review our service. Thank you, StandUp Support
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