StandUp Wireless (standupwireless.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 30% give 1 star; The business has replied to 99% of negative reviews. Last updated 2026-08-10.
Hello James, We're happy you had such a positive experience with our company and service! We truly appreciate you taking the time to share your feedback. Thank you for taking the time to review our service. Thank you, StandUp Support
疯狂的是我低估了没有合同的价值。真的很值得，而且服务也很好。我通常会在数据上多花 5-15 美元，但无论如何我都很少使用它，而且很少用于在车内播放音乐。
Hello Michael, We're so glad to hear you're appreciating the flexibility of our no-contract service! It's wonderful to know that the service is meeting your needs and that you find it to be pretty good overall. We understand that occasional extra data for things like streaming music in the car can be a small addition, and we're pleased that our service still offers great value for you. Thank you for sharing your positive experience with us; we truly value your feedback! We appreciate you taking the time to review our service. Thank you, StandUp Support
我的经历还是很棒的！给 4 星而不是 5 星的唯一原因是因为我有时在家信号不好，不得不出去散步才能打电话。
Hello Richard, We're so glad to hear that your overall experience continues to be great! We truly appreciate you taking the time to share your feedback. We understand how frustrating it can be to experience inconsistent signal strength at home, especially when trying to make a call. If you are experiencing coverage or connectivity issues, troubleshooting may be required to resolve. Our Customer Care Team is experienced at resolving issues like what you are describing. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
每次我想给家人打电话时一切都很顺利
Hello Keira, We're happy to hear that everything worked perfectly for you, especially when connecting with family members! Thank you for your positive feedback. We appreciate you taking the time to review our service. Thank you, StandUp Support
对我的问题非常有帮助。确保我得到了相同的电话号码，友好且理解的服务代表和主管
Hello, We are so happy to hear that our service representatives and supervisors were friendly and understanding, and that we could assist you with your questions and help you get your phone number back. Thank you for your kind words! We appreciate you taking the time to review our service. Thank you, StandUp Support
我的服务大部分时间都不起作用，我的数据受到限制，而且我是一名独立承包商
Hello Michelle, We appreciate your feedback and understand it's frustrating to run out of free data, before your Lifeline Reload Date. We want to assure you that StandUp Wireless Lifeline plans are created in strict accordance with FCC rules and guidelines to assure your Lifeline benefit is protected. Plans vary based on where you live and StandUp will automatically enroll you in the best free plan available for your zip code, if you qualify. You can learn more about the lifeline program on our website, at standupwireless.com/lifeline/ (under the “About program” tab, “Lifeline”), by visiting www.lifelinesupport.org, or by contacting the Lifeline Support Center for your state. You can purchase additional services, and add value to your plan, through our automated phone system or in your MyAccount. Or a member of our Customer Care Team can assist you with purchasing a TopUp, of additional data or minutes. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
我很感谢他们提供的电话服务和客户服务，我不能再要求更多了，我认为这是一个很棒的计划，我非常喜欢它，谢谢
Hello Emily, We're so glad to hear you appreciate our phone service and the customer service you received. It's wonderful to know you find our program great and enjoy it! Thank you for your positive feedback. We appreciate you taking the time to review our service. Thank you, StandUp Support
手机服务很棒，唯一的问题是手机本身的问题。除非用扬声器听不到..
Hello Tammy, We appreciate your feedback on our cell services. We are sorry to hear about the issue with your phone's speaker. Any 4G/5G LTE phone that is unlocked (not locked to another carrier) and compatible with the T-Mobile Network should work with our service. Our Customer Care Team can recommend a specific device and may now even be able to help ease the financial burden of that purchase! Please reach out to us to see how we may be able to help. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
Hello John, We're so happy you are having a good experience with our company! Thank you for your positive feedback! We appreciate you taking the time to review our service. Thank you, StandUp Support
我在这个地方注册以获得他们的免费 iPhone，他们却给我发送了其他一些甚至无法使用的 Android 手机，这就是一个笑话。
Hello Nathan, We regret if there was any confusion as to what is included for free, with Lifeline benefits. We understand it's frustrating to not receive what you were expecting, but want to assure you, that StandUp Wireless Lifeline plans are created in strict accordance with FCC rules and guidelines to assure your Lifeline benefit is protected. Plans vary based on where you live and StandUp will automatically enroll you in the best free plan available for your zip code, if you qualify. You can learn more about the lifeline program on our website, at standupwireless.com/lifeline/ (under the “About program” tab, “Lifeline”), by visiting www.lifelinesupport.org, or by contacting the Lifeline Support Center for your state. Any 4G/5G LTE phone that is unlocked (not locked to another carrier) and compatible with the T-Mobile Network should work with our service. Our Customer Care Team can recommend a specific device and may now even be able to help ease the financial burden of that purchase! Please reach out to us to see how we may be able to help. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
We're so happy you've had a good experience and find our mobile app easy to use. Thank you for your positive feedback! We appreciate you taking the time to review our service. Thank you, StandUp Support
他们没有给你足够的数据来远程度过这个月，当你的数据用完时，你的手机就无法工作，除非你有 Wi-Fi，就像你没有接到电话，也没有收到短信一样，这非常荒谬。更不用说我是被骗才转到这家公司的，所以这家公司相当具有掠夺性。如果我是你，我就会避开！只是说
Hello Kristina, We appreciate your feedback and understand it's frustrating to run out of free minutes/data (as appropriate to review), before your Lifeline Reload Date. We want to assure you that StandUp Wireless Lifeline plans are created in strict accordance with FCC rules and guidelines to assure your Lifeline benefit is protected. Plans vary based on where you live and StandUp will automatically enroll you in the best free plan available for your zip code, if you qualify. You can learn more about the lifeline program on our website, at standupwireless.com/lifeline/ (under the “About program” tab, “Lifeline”), by visiting www.lifelinesupport.org, or by contacting the Lifeline Support Center for your state. You can purchase additional services, and add value to your plan, through our automated phone system or in your MyAccount. Or a member of our Customer Care Team can assist you with purchasing a TopUp, of additional data or minutes. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
非常可靠的服务。易于使用的移动应用程序。
We're so happy you find our service reliable and our mobile app easy to use. Thank you for your positive feedback! We appreciate you taking the time to review our service. Thank you, StandUp Support
通话和无线网络真的很好用
Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support
我刚刚写信给你。 他们不会向您提供太多细节。 WHERE IS MY ORDER? ITS BN 2 MOUNTS?????????他们说它正在运输途中
Hello Roman, Thank you for reaching out. We're sorry to hear you are experiencing Issues with the service. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
客户服务本来可以更有帮助，但很快就得到了一部好手机。但不得不和别人一起去
Hello, We are sorry to hear that you didn't have a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support
如果我能给这家公司零星，我会的。 我强烈建议考虑其他提供商。分钟用完后，我额外购买了 5 美元套餐，并被告知我的每月 1,000 分钟将在 6 月 3 日续订。然而，截至6月11日，这些会议记录仍未恢复。 该公司宣传“无限通话和短信”，但我的经验并没有反映出这一说法。最初为客户提供 1,000 分钟的时间，一旦这些分钟用完，服务就会受到限制。此外，购买的分钟数似乎无法延期，并且承诺的每月分钟数分配也没有按预期续订。 服务缺乏清晰度以及未能恢复我的分钟数非常令人沮丧。根据我的经验，我无法推荐该提供商。
Hello Deven, We regret if there was any confusion as to what is included for free, with Lifeline benefits. We understand it's frustrating to not receive what you were expecting, but want to assure you, that StandUp Wireless Lifeline plans are created in strict accordance with FCC rules and guidelines to assure your Lifeline benefit is protected. Plans vary based on where you live and StandUp will automatically enroll you in the best free plan available for your zip code, if you qualify. You can learn more about the lifeline program on our website, at standupwireless.com/lifeline/ (under the “About program” tab, “Lifeline”), by visiting www.lifelinesupport.org, or by contacting the Lifeline Support Center for your state. Any 4G/5G LTE phone that is unlocked (not locked to another carrier) and compatible with the T-Mobile Network should work with our service. Our Customer Care Team can recommend a specific device and may now even be able to help ease the financial burden of that purchase! Please reach out to us to see how we may be able to help. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
Hello Tina, Thank you for reaching out. We're sorry to hear you are experiencing Issues with the service. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
很棒的服务。没有中断，如果数据用完，您可以随时购买更多数据。
Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support
我接受这项服务一年了，很满意。但他们只是切断了它，给我发了一张新的SIM卡，上面有不同的电话号码，当我打电话给他们时，他们说我不再有资格获得生命线，这是胡说八道，所以现在我没有生命线电话。
Hello Alissa, Thank you for reaching out. We're sorry to hear you are experiencing issues with the service. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support
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