StandUp Wireless (standupwireless.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 30% give 1 star; The business has replied to 99% of negative reviews. Last updated 2026-08-10.
It’s not letting me turn on Wi-Fi setting for my sim carrier
Reply from StandUp Wireless2026-04-23
Hello Kimberly,
Thank you for reaching out.
We're sorry to hear you are experiencing service issues. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve.
Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen.
Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service.
Thank you,
StandUp Support
SIM card doesn't work because my device isn't unlocked or paid off supposedly. It would be much more convenient if you had a free phone or tablet with built in hot spot/internet you could ship in place of the SIM card. Thanks
Reply from StandUp Wireless2026-04-23
Hello Jose,
Thank you for reaching out.
We're sorry to hear you are experiencing issues. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve.
Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen.
Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service.
Thank you,
StandUp Support
The internet isn't enough everything else is amazing
Reply from StandUp Wireless2026-04-23
Hello Steven,
Thank you for reaching out.
We're sorry to hear you are experiencing service issues. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve.
Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen.
Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service.
Thank you,
StandUp Support
We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us.
Thank you,
StandUp Support
Hello Timothy,
Thank you for reaching out.
We're sorry to hear you are experiencing service issues. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve.
Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen.
Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service.
Thank you,
StandUp Support
We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us.
Thank you,
StandUp Support
I was sent a sim card when I told SafeLink that my phone was lock I told them that I needed a phone so basically I just waited my time
Reply from StandUp Wireless2026-04-23
Hello Elizabeth,
Thank you for reaching out.
We're sorry to hear you are experiencing issues. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve.
Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen.
Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service.
Thank you,
StandUp Support
Well I do need a good phone, mine is not charging right so I'm unable to use it, so far you have been great.....
Reply from StandUp Wireless2026-04-23
We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us.
Thank you,
StandUp Support
We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us.
Thank you,
StandUp Support
We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us.
Thank you,
StandUp Support
We're happy you like our product and that it works great for you! We appreciate you taking the time to share your positive experience with us.
Thank you,
StandUp Support
Hi Sabrina
We're happy to hear that everything went smoothly for you. Thank you for your positive feedback; we appreciate it.
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
Hello Mercedes,
Thank you for reaching out.
We're sorry to hear you are experiencing slow service. We know it's frustrating.
Issues like those you are experiencing often require troubleshooting to resolve.
Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected].
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
I just hope you guys can help me not like gen mobie.
Reply from StandUp Wireless2026-04-21
Hi Brian
We appreciate your feedback and the time you've taken to share your concerns. We'll look into how to improve your experience and hope to regain your trust.
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
So far everything is working but I do have a tablet that I have from Qlink that came with the original plan from Qlink but I can't get it to par
Reply from StandUp Wireless2026-04-21
Hi Lucille
We appreciate your feedback and are glad to hear that everything is working for you. We're sorry you're having trouble with your Qlink tablet. We will look into this further.
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
Communication with other people in the united state of America and around the world
Reply from StandUp Wireless2026-04-21
Hi Frank
We appreciate you taking the time to share your experience. It's great to know our service helps you connect with others across the United States. Thank you for your feedback.
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
Hi Paula
We're happy to hear that everything went smoothly for you and the service is good. Thank you for your positive feedback; we appreciate it.
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
Fast response when I had issues and you all answer your phone calls. I've had nothing but great experience with this company
Reply from StandUp Wireless2026-04-21
Hi Sylvia
We appreciate you taking the time to share your wonderful experience! We're happy to hear that our fast response times and accessible phone support have been beneficial for you. Thank you for your positive feedback.
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
Hi Seryntha
We are happy to hear that you are having a great experience with our service! We appreciate you taking the time to leave positive feedback.
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
Hi Justine
We appreciate you letting us know your product experience has been satisfactory. Thank you for your feedback!
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
