Hello Maya, we’re sorry that your contact lens preferences were overlooked and that you received a different lens type than expected. This isn’t the level of service we aim to provide, and we understand how frustrating this must be. We’ve escalated your situation for further review so we can address your concerns promptly. Your feedback is very important to us, and we appreciate you bringing this to our attention.
Y
Yvonne Rada · 写过 2 条评价 · 已认证 · 体验于 2026-08-07 ·
★★★★★
很棒的经历
位置很容易找到。
工作人员非常友好和乐于助人
我的订单到达时间比预期的要短。
各方面都非常满意!
Stanton Optical 回复2026-08-09
Hello Yvonne, We’re thrilled to hear you found our location convenient, our staff friendly and helpful, and that your order arrived even sooner than expected. We’re so glad you were very satisfied with your overall experience!
Hello Charles, We’re thrilled to hear that everything was awesome—from our staff and doctor to your new glasses! We truly appreciate your support and hope you love your eyewear.
Hello Antranelia, We’re delighted to hear our team made you feel so welcome and comfortable. We truly appreciate you choosing us and look forward to seeing you again!
Hello Anton, We’re so glad everyone was helpful and that we could make getting your son’s new glasses a fast and easy process. We truly appreciate you choosing us and hope he loves his new glasses!
O
Onnie Sams · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·
★★★★★
我得到的关心和帮助!
Stanton Optical 回复2026-08-09
Hello Onnie, We’re thrilled to hear you appreciated the care and help you received from our team. It means a lot to us, and we truly appreciate your support!
j
james hanson · 写过 3 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
处方似乎不适合我的需要
处方似乎并不能矫正我的远视视力,只是退回了相反的眼镜
全额退款 - 谢谢
Stanton Optical 回复2026-08-09
Hello James, we apologize that your prescription isn't working as expected and that you’re requesting a full refund. This is not the level of service and professionalism we strive to provide. We’ve escalated your situation for further review so we can address your concerns. Thank you for your feedback.
Hello Olga, We’re thrilled to hear you had a great experience. We truly appreciate your support and look forward to seeing you again!
M
Maria Jones · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·
★★★★★
参加客户服务非常棒。
Stanton Optical 回复2026-08-09
Hello Maria, We’re thrilled to hear that you received great customer care from our team. Your feedback means a lot to us, and we truly appreciate your support
Hello Lacey, We’re thrilled to hear our friendly team made you feel welcome and comfortable. We’ll be sure to give a special shout-out to Aundrea for her patience and great conversation! We truly appreciate your support and hope to see you again soon!
Hello Melinda, We’re thrilled we could see you so quickly and make the process easy from start to finish. We’re especially glad our friendly team helped you get one pair of glasses the same day, with your second pair on the way. We truly appreciate you choosing Stanton Optical and recommending us to your friends and family. We’re honored to have earned your continued business!
Hello Nancy, We’re thrilled to hear our knowledgeable, helpful, and friendly team helped you find the perfect glasses. We’re especially glad you found the prescription to be just right and loved our selection and affordable prices after searching so many other places. Thank you for choosing us and for becoming a forever customer—we’re so grateful to have you
Glenda, We’re delighted to hear that you feel Stanton Optical has the best selection in Sherman. We truly appreciate you recognizing the value and quality we strive to provide. Your support means a lot to us, and we hope you continue to love your eyewear!
I
Ivy Martinez · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·
★★★★★
很棒的员工
很棒的员工,价格实惠又可爱的相框! 10/10
Stanton Optical 回复2026-08-09
Hello Ivy, We’re thrilled you loved our wonderful staff, affordable pricing, and cute frame selection. A 10/10 means a lot to us! We truly appreciate your support!
D
David Hahn The Random Dave · 写过 3 条评价 · 已认证 · 体验于 2026-08-07 ·
★★★★★
5星级体验
乐于助人、友好且知识渊博的员工。优秀的眼科医生。及时服务。
Stanton Optical 回复2026-08-09
Hello David, We’re thrilled to hear our staff was helpful, friendly, and knowledgeable, and that you had an excellent experience with our eye doctor. We’re also glad we could provide prompt service. We truly appreciate your support!
Hi Greg, we’re sorry for the delay in receiving your glasses and completely understand your concern about the extended wait time. We tried to reach you for an update but were unable to connect, so we left a voicemail. Please contact our support center at 877-518-5788 so we can assist you further.
Hello Justin, we're sorry for the confusion regarding your son's glasses, the delivery delays, and the lack of clear communication throughout the process. Please know that delivery timeframes and package pricing can vary depending on your prescription, product selection, and any additional lens upgrades. We've escalated this situation for further review so we can address your concerns as quickly as possible. Thank you so much for your feedback—we truly appreciate it.
Hello Joe, we apologize for the delays and lack of communication regarding your appointment and glasses order. We appreciate your feedback and hope to have the opportunity to provide you with a better experience on your next visit. Please contact our support center at 877-518-5788 so we can assist you further.
M
Ma Vue · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·
★★★★★
竖起两个大拇指👍,评分为5星
竖起两个大拇指👍,评分为5星,毫无疑问。
Stanton Optical 回复2026-08-09
Hello, We’re thrilled you had such a great experience and truly appreciate your support. We look forward to seeing you again!
Hello Enni, We’re thrilled to hear that your second experience was exceptional and that our team member was so helpful, friendly, and patient in answering all your questions. We truly appreciate your recommendation and are grateful to have earned your trust!