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健康与医疗

Stanton Optical

293 条评价

4.4293 条评价
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关于 Stanton Optical

数据更新
网站
stantonoptical.com
分类
健康与医疗
所在地
United States · Delray Beach
状态
待认证
近 12 个月
293 条评价
差评回复率
77%(30/39 条)
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Stanton Optical靠谱吗?

Stanton Optical(stantonoptical.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 293 条用户评价,属于健康与医疗分类,口碑良好。83% 的评价为 4 星及以上,10% 为 1 星;商家回复了 77% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Maya · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

没跟我说联系方式……

没有和我谈论我想要每日补充的联系人选择,我偶然得到了每月的补充,但从未被问过,只需仔细检查客户的要求。

Stanton Optical 回复2026-08-09

Hello Maya, we’re sorry that your contact lens preferences were overlooked and that you received a different lens type than expected. This isn’t the level of service we aim to provide, and we understand how frustrating this must be. We’ve escalated your situation for further review so we can address your concerns promptly. Your feedback is very important to us, and we appreciate you bringing this to our attention.

Y
Yvonne Rada · 写过 2 条评价 · 已认证 · 体验于 2026-08-07 ·

很棒的经历

位置很容易找到。 工作人员非常友好和乐于助人 我的订单到达时间比预期的要短。 各方面都非常满意!

Stanton Optical 回复2026-08-09

Hello Yvonne, We’re thrilled to hear you found our location convenient, our staff friendly and helpful, and that your order arrived even sooner than expected. We’re so glad you were very satisfied with your overall experience!

C
Charles Cornett · 写过 2 条评价 · 已认证 · 体验于 2026-08-07 ·

一切都很棒

一切都很棒!工作人员、医生、眼镜

Stanton Optical 回复2026-08-09

Hello Charles, We’re thrilled to hear that everything was awesome—from our staff and doctor to your new glasses! We truly appreciate your support and hope you love your eyewear.

A
Antranelia Edwards · 写过 3 条评价 · 已认证 · 体验于 2026-07-21 ·

非常好,让我们感到宾至如归

Stanton Optical 回复2026-08-09

Hello Antranelia, We’re delighted to hear our team made you feel so welcome and comfortable. We truly appreciate you choosing us and look forward to seeing you again!

a
anton partusch · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

为我的新眼镜带来新体验……

给我儿子配新眼镜的新体验。每个人都很乐于助人。快速的服务。

Stanton Optical 回复2026-08-09

Hello Anton, We’re so glad everyone was helpful and that we could make getting your son’s new glasses a fast and easy process. We truly appreciate you choosing us and hope he loves his new glasses!

O
Onnie Sams · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

我得到的关心和帮助!

Stanton Optical 回复2026-08-09

Hello Onnie, We’re thrilled to hear you appreciated the care and help you received from our team. It means a lot to us, and we truly appreciate your support!

j
james hanson · 写过 3 条评价 · 已认证 · 体验于 2026-07-21 ·

处方似乎不适合我的需要

处方似乎并不能矫正我的远视视力,只是退回了相反的眼镜 全额退款 - 谢谢

Stanton Optical 回复2026-08-09

Hello James, we apologize that your prescription isn't working as expected and that you’re requesting a full refund. This is not the level of service and professionalism we strive to provide. We’ve escalated your situation for further review so we can address your concerns. Thank you for your feedback.

O
Olga iris Esquilin · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

太棒了

Stanton Optical 回复2026-08-09

Hello Olga, We’re thrilled to hear you had a great experience. We truly appreciate your support and look forward to seeing you again!

M
Maria Jones · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

参加客户服务非常棒。

Stanton Optical 回复2026-08-09

Hello Maria, We’re thrilled to hear that you received great customer care from our team. Your feedback means a lot to us, and we truly appreciate your support

L
LACEY BEALS · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

让我感到受欢迎

工作人员非常乐于助人而且很容易交谈。友好的气氛让我感到宾至如归。感谢 Aundrea 对我的耐心和愉快的谈话😊。

Stanton Optical 回复2026-08-09

Hello Lacey, We’re thrilled to hear our friendly team made you feel welcome and comfortable. We’ll be sure to give a special shout-out to Aundrea for her patience and great conversation! We truly appreciate your support and hope to see you again soon!

M
Melinda Glenn · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

我本来是去美国最佳大学的,但是……

我最初去了 America's Best,但他们没有任何步行或预约,直到下周我才打电话给 Stanton Optical,10 分钟后就可以见到了,工作人员很友好,非常乐于助人。我很高兴能在当天制作一副眼镜,并期待着在准备好后得到另一副眼镜。从现在开始,我将与 Optical 开展业务,并且已经向朋友和家人讲述了我的经历

Stanton Optical 回复2026-08-09

Hello Melinda, We’re thrilled we could see you so quickly and make the process easy from start to finish. We’re especially glad our friendly team helped you get one pair of glasses the same day, with your second pair on the way. We truly appreciate you choosing Stanton Optical and recommending us to your friends and family. We’re honored to have earned your continued business!

N
Nancy Rakestraw · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

永远的客户

工作人员知识渊博,非常乐于助人,而且很友好!我的处方很完美!我也被他们的选择和实惠的价格所震惊!我去过其他五个地方,拼命寻找优质实惠的眼镜,我很感激我来到这里!谢谢你!您有一个永远的客户!

Stanton Optical 回复2026-08-09

Hello Nancy, We’re thrilled to hear our knowledgeable, helpful, and friendly team helped you find the perfect glasses. We’re especially glad you found the prescription to be just right and loved our selection and affordable prices after searching so many other places. Thank you for choosing us and for becoming a forever customer—we’re so grateful to have you

G
Glenda Gillian · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

斯坦顿光学有更好的选择……

斯坦顿光学(在我看来)比谢尔曼的任何商店都有更好的选择。我是否认为它们是最便宜的“不”,但就像生活中的大多数事情一样,一分钱一分货。

Stanton Optical 回复2026-08-09

Glenda, We’re delighted to hear that you feel Stanton Optical has the best selection in Sherman. We truly appreciate you recognizing the value and quality we strive to provide. Your support means a lot to us, and we hope you continue to love your eyewear!

I
Ivy Martinez · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

很棒的员工

很棒的员工,价格实惠又可爱的相框! 10/10

Stanton Optical 回复2026-08-09

Hello Ivy, We’re thrilled you loved our wonderful staff, affordable pricing, and cute frame selection. A 10/10 means a lot to us! We truly appreciate your support!

D
David Hahn The Random Dave · 写过 3 条评价 · 已认证 · 体验于 2026-08-07 ·

5星级体验

乐于助人、友好且知识渊博的员工。优秀的眼科医生。及时服务。

Stanton Optical 回复2026-08-09

Hello David, We’re thrilled to hear our staff was helpful, friendly, and knowledgeable, and that you had an excellent experience with our eye doctor. We’re also glad we could provide prompt service. We truly appreciate your support!

g
greg · 写过 5 条评价 · 已认证 · 体验于 2026-08-06 ·

仍在等待眼镜到达

仍在等待眼镜到达,仍在运输途中。现在已经过去两周了。这是不可接受的。我的下一个处方将使用另一家公司。

Stanton Optical 回复2026-08-09

Hi Greg, we’re sorry for the delay in receiving your glasses and completely understand your concern about the extended wait time. We tried to reach you for an update but were unable to connect, so we left a voicemail. Please contact our support center at 877-518-5788 so we can assist you further.

J
Justin Lee rich · 写过 2 条评价 · 已认证 · 体验于 2026-08-07 ·

对我们如何接收我的…感到困惑

我们对如何收到我儿子的眼镜感到困惑。接到电话询问我是否要自取或邮寄眼镜,我选择了自取,然后回电话要求他们送货,尽管这是在他们办公室时的原始计划。被告知无法送货。但随后他们就可以了。极其混乱。令人沮丧。 被告知4-5天。仍然没有得到它们。 UPS 表示,这些货物几天前已在码头交付。 也不知道现场没有医生,不得不去其他地方进行检查,然后在与斯坦顿一起检查后返回镜框 - 但没有成功。眼镜最终花费更多。

Stanton Optical 回复2026-08-09

Hello Justin, we're sorry for the confusion regarding your son's glasses, the delivery delays, and the lack of clear communication throughout the process. Please know that delivery timeframes and package pricing can vary depending on your prescription, product selection, and any additional lens upgrades. We've escalated this situation for further review so we can address your concerns as quickly as possible. Thank you so much for your feedback—we truly appreciate it.

J
Joe · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

我的预约时间是 11:45

我的预约时间是 11:45,他们告诉我他们要迟到了,会打电话给我。 3小时后我被叫了。我的眼镜应该在周一准备好,但没有。他们周三告诉我,我会接到电话。我妻子周六没有打电话来。他们不会向她提供信息,因为这是机密信息。所以我必须进去,但还没准备好。

Stanton Optical 回复2026-08-09

Hello Joe, we apologize for the delays and lack of communication regarding your appointment and glasses order. We appreciate your feedback and hope to have the opportunity to provide you with a better experience on your next visit. Please contact our support center at 877-518-5788 so we can assist you further.

M
Ma Vue · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

竖起两个大拇指👍,评分为5星

竖起两个大拇指👍,评分为5星,毫无疑问。

Stanton Optical 回复2026-08-09

Hello, We’re thrilled you had such a great experience and truly appreciate your support. We look forward to seeing you again!

E
Enni Motino · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

我得到了有史以来最好的服务

我得到了有史以来最好的服务 她一直非常乐于助人且友好,并回答了我所有的问题 一年内第二次来这里 第一次有不好的经历 第二次最佳客户服务 完全推荐

Stanton Optical 回复2026-08-09

Hello Enni, We’re thrilled to hear that your second experience was exceptional and that our team member was so helpful, friendly, and patient in answering all your questions. We truly appreciate your recommendation and are grateful to have earned your trust!