StartFleet.io

TL;DR: We helped you set up two U.S. bank accounts, responded to your inquiries promptly (including during the holidays), and advised you to act quickly to avoid additional Delaware fees. Unfortunately, delays on your part caused the dissolution to extend into the new tax year, resulting in unavoidable franchise tax charges. ---- Thank you for your feedback. While we understand your frustrations, we believe it’s important to address some key points clearly. Regarding your mention of issues with bank account setups, we’re unsure of the exact nature of your dissatisfaction. However, we successfully assisted you in obtaining two bank accounts at two different institutions. This is not a simple feat for non-U.S. residents, and we worked diligently to help you achieve this. As for the dissolution of your Delaware company, here are the facts: 1) You inquired about dissolution on December 19, 2024, at 8:38 PM, and we replied the next morning, December 20, at 10:07 AM — within 14 hours. 2) When you requested the payment link late on December 24 at 11:59 PM, we provided it early on Christmas Day, December 25, at 8:46 AM 3) After your payment on December 26 at 3:33 AM, we informed you about the significant Delaware backlog and strongly recommended priority processing that same day at 6:49 AM — just over 3 hours later. At the same time we also asked for some information to help us finalize the dissolution. Despite our advice to proceed with priority processing to ensure the dissolution could be completed before the new year, you chose to delay providing the necessary details and paying the priority fee until January 2, 2025. By then, it was too late to avoid incurring the Delaware franchise tax for 2025, which is a legal requirement for all companies, regardless of activity. We acted promptly at every step, even during the holiday season, and provided clear and actionable guidance based on Delaware’s regulations. It’s unfortunate that delays on your end led to additional costs, but this situation was not due to any failure or lack of professionalism on our part.