Everything went very smoothly and in a…
Everything went very smoothly and in a timely manner. Every time I sent emails with questions, Nima always replied right away. Very happy with the service. Thank you!
StartFleet.io (startfleet.io) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-10.
Everything went very smoothly and in a timely manner. Every time I sent emails with questions, Nima always replied right away. Very happy with the service. Thank you!
Perfect. Very fast response via email or chatbot on their website and helpful guideline. Thanks 🙏
Thank you, Niklas, for the 5-star review and kind words! One small clarification: our website chat and email support are currently handled by real humans on our team, not a chatbot. So if it felt fast enough to be automated, we’ll happily take that as a compliment. We’re glad we could help, and we’ll be here whenever you need us. Thanks again!
Really happy with Startfleet. They handled my LLC formation cleanly and have been consistently supportive throughout, reactive when I had questions, genuinely helpful when I needed guidance on banking, tax filings, and the various moving pieces of running a US company from outside the US. Their team made what could have been an overwhelming process feel manageable. Special thanks to Nima and Fitz for being responsive and going the extra mile when it mattered. Highly recommended for non-US founders setting up a US LLC.
StartFleet provided excellent support throughout the Mercury application process. Communication was clear, fast and professional, and they successfully helped me get my Mercury business account approved and set up. I can highly recommend their service.
Excellent from start to finish. Their service was fast, efficient, and friendly. Got me up and running with everything i needed to operate in the US. I would highly recommend Startfleet to any non-US residents who need to set up a US LLC.
Startfleet handles the paperwork headaches so you don’t have to. And after 4 years as their client, I feel they are trustworthy and capable. Most recently, they fixed a mistake that wasn’t theirs, going above and beyond.
Super responsive, the whole process went much faster than expected!
Great experience with Starfleet. They made setting up my U.S. company and opening a bank account simple and stress-free. Fast, clear communication and very professional throughout. Highly recommended if you want things done properly without headaches.
Nima went out of her way to assist me! I opened a LLC using startfleet and I was amazed how professional their after sales support is! They agreed to file my taxes free of charge because I opened the LLC just a few months ago. This has been the best company to work with for my business needs. No need to look further if you are planning to open a new LLC in the US.
I chose Startfleet after reading their Trustpilot reviews, and I can honestly say the experience fully lived up to them. I selected the Startup plan mainly for the express EIN option, as my timeline was tight. I paid in mid-December, and within about a week, all my LLC documents (Articles of Organization, etc.) were ready. Due to the end-of-year holidays, the EIN process took a bit longer than initially expected. I reached out simply to ask for an update, making it clear that I completely understood the holiday delays and was not blaming them in any way. I did not request any refund — I only explained my situation. To my surprise, they replied the very next day offering to refund the price difference between the Startup and Freelancer plans, while continuing to handle my case as an express file. The refund was processed within two days, and they kept their word. I received my EIN in early January, and they continued to support me throughout the entire process, including assistance with opening my Mercury bank account. What truly stands out is their professionalism, responsiveness, and genuine focus on customer satisfaction. This level of care is rare. I highly recommend Startfleet.io, and I’ve already recommended them to friends who are now considering creating their own LLC.
Outstanding support from start to finish. The team was helpful, responsive, and professional throughout the entire process, addressing every question and challenge along the way. Communication was clear, solutions were practical, and the overall experience felt smooth and well-managed. Highly recommended.
Nima at start fleet was very helpful and prompt during the entire process of incorporating a company and then opening up a bank. we are very thankful to start fleet for giving us the right direction and approach to move forward. we are really glad that we found them.
They were more than helpful, i had a lot of questions, they answered faster than i was answering back to them :)), we exchanged aproximately 40-50 emails during the process and they answered to all of them Overall nice people very good experience with them Thank you start fleet team
Had some issues with bank onboarding. They have been nothing but helpful and kind throught the process. Good exprience so far, fast communicatiors too.
StartFleet is so great, I'm really thankful. Clean website, responsive customer service. Shout out to Nima and the whole team. Even when I used the live chat, I asked many questions, they replied instantly, with respect and patience. And I know how hard it is sometimes when a customer does not understand. Nima helped me so much as well via email, answered all my questions, and clarified everything. She gave me personalized advices. To me, having a good customer service is a must, that's why I'll stay with StartFleet as long as it stays that way. I highly recommend. Just ask them all the questions you have before purchasing anything, you won't be disappointed.
Great experience. They guide you through each step and answer every question very quickly. They even answered to me on weekends! Got my LLC set up in a week and my bank account in 24h.
How many companies would reply to your questions in under 5 minutes, even on a Sunday, through Telegram? Probably none, right? Well, Startfleet is different. They've provided me with the best customer service experience I've had. Their support team is incredibly knowledgeable and dedicated to ensuring you're completely satisfied. You won’t find service like this anywhere else. Highly recommend them!
As a non-US resident, I was worried the process of forming a US LLC would be complicated, but StartFleet made everything incredibly easy. Their support was fast, clear, and helpful at every step. They handled all my documents professionally and I received everything I needed much quicker than expected. Highly recommended to anyone starting a business from abroad!
Their response time is good. Very professional
Startfleet have been amazing from day 1. I set up my LLC with them, as a non resident of the US which can be very daunting. They helped with every step, have always been responsive, and have helped me with filling out forms which is my absolute pet peeve. They made it a lot less stressful. I recently used them to file taxes for the first time and I can't say enough good things about them. If you are unsure wether to hire them, then just do it. You will be happy you did.
63 reviews matching