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美丽与健康

Stepprs

64 条评价

4.064 条评价
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关于 Stepprs

数据更新
网站
stepprs.com
分类
美丽与健康
所在地
United States
状态
待认证
近 12 个月
64 条评价
差评回复率
100%(14/14 条)
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Stepprs靠谱吗?

Stepprs(stepprs.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 64 条用户评价,属于美丽与健康分类,口碑良好。20% 的评价为 1 星,差评比例偏高;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Ronald · 写过 4 条评价 · 体验于 2026-07-08 ·

由于我的高足弓和足底筋膜炎,我使用鞋垫。

由于我的足弓较高,所以我使用鞋垫,但我的双脚开始严重受伤,右脚更严重,所以我考虑尝试一下 Stepprs。 我左脚的烧灼疼痛几乎立即消失,并且没有回来,右脚更严重,我现在正在接受治疗。 Stepprs 允许我用糟糕的脚走路。 我要订购几个,这样当它们用完时我就可以拥有它们。

Stepprs 回复2026-07-24

Hi Ronald, Thank you for taking the time to share your experience with us. We're so glad to hear your Stepprs have helped provide relief and made walking on your right foot more comfortable. Knowing they're giving your feet the comfort and support you need means a lot to us. We're also grateful that you've chosen to order more pairs. At Stepprs, our goal is to provide lasting comfort and support with every step, and we're honored to be part of your daily routine. -Emily

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Ian Sutherland · 写过 2 条评价 · 体验于 2026-07-21 ·

该公司在修复鞋垫方面非常有帮助……

该公司在修复我的错误订单方面非常有帮助,我在周五收到了我的一双。将它们放入我的跑步鞋中并整个周末都使用它们。现在把它们放在我的工作靴里,我每天穿 12 个小时,感觉很棒,就像扁平足一样。将订购另一双。

Stepprs 回复2026-07-21

Hi Ian, Thank you for taking the time to leave us a review! We're so pleased we could help get your order sorted and that you've already been able to enjoy your Stepprs. It's fantastic to hear they're keeping your feet comfortable whether you're out in your runners or spending long hours in your work boots. Knowing you're planning to order another pair means a lot to us. Thank you for your trust and support, and we're grateful to be part of your everyday comfort. -Emily

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Jackie · 写过 3 条评价 · 体验于 2026-07-10 ·

我爱我的Stepprs

我爱我的Stepprs。我立刻注意到了差异。几个小时后,我什至忘记了他们在那里。我强烈推荐这个产品。

Stepprs 回复2026-07-20

Hi Jackie, Thank you for taking the time to share your experience with us. We're delighted to hear your Stepprs felt comfortable from the very beginning and fit so naturally into your day. Your recommendation means a great deal to us, and we're grateful you chose Stepprs to support your everyday comfort. -Emily

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R Seb · 写过 1 条评价 · 体验于 2026-07-17 ·

产品与在线内容不相似

产品与其促销内容不符

Stepprs 回复2026-07-21

Hi Raphaël, We're sorry to hear that your Stepprs didn't match your expectations. We'd really appreciate the opportunity to learn more about your experience and see how we can help. Could you please reply with your email address and your order ID (listed under the Reference Number)? Once we have those details, we'll be happy to look into this for you and work toward a resolution. Your feedback helps us improve, and we take it seriously. We will be reviewing this internally to ensure we continue delivering the best possible experience. Thank you for bringing this to our attention. - Emily

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Jake · 写过 1 条评价 · 体验于 2026-07-17 ·

他们工作得很好

他们工作得很好,公司为他们的产品提供支持

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Liliane · 写过 6 条评价 · 体验于 2026-07-20 ·

我忘记了我有一本电子书......

我忘记了我的电子邮件中有一本去年购买的电子书。我尝试获取电子书但无法访问。长话短说,我联系了支持团队,询问他们是否可以给我发送另一本电子书。说他们很快是轻描淡写的。他们立即回复了我的电子邮件并向我发送了电子书。 这就是我所说的模范客户服务。感谢支持/服务团队。 😊

Stepprs 回复2026-07-21

Hi Liliane, Thank you for taking the time to share your experience with us! We're so glad you reached out, and it was our pleasure to help you access your ebook again. We're delighted we could get everything sorted quickly and make the process as smooth as possible. Your kind words about our support team truly mean a lot, and we sincerely appreciate your continued trust in Stepprs. -Emily

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MANUELA PULLEN · 写过 11 条评价 · 体验于 2026-07-20 ·

令人惊叹的产品和五星级客户服务

迄今为止市场上最好的鞋垫!我发誓会得到他们的支持,并且我所有的鞋子里都有他们!自从穿上它们后,我的脚踝疼痛(生活状况)已经大大减轻了!我为我丈夫订购了 2 双,但尺寸错误。当我要归还它们时联系了团队,他们告诉我保留它们并免费给我寄了两双新的!这就是我所说的客户保留!谢谢Steppr们!

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Ray Jones · 写过 1 条评价 · 体验于 2026-07-09 ·

这不是我的第一双stepprs

这不是我的第一对步进器。我的经验是他们是奇迹创造者。现在我拥有的每双鞋中都有它们。舒适度和支撑力令人惊叹。

Stepprs 回复2026-07-20

Hi Ray, Thank you for your continued support and for taking the time to leave us another review! It truly means a lot to know Stepprs has earned a place in every pair of shoes you own. We're delighted to hear you've consistently enjoyed the comfort and support our insoles provide. Your trust and recommendation mean so much to us, and we're grateful to be part of your everyday routine. -Emily

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Jq · 写过 3 条评价 · 体验于 2026-07-14 ·

我有播种机fasintis

我有 Planter-fasintis,自从买了踏步机后我就不再感到疼痛了。

Stepprs 回复2026-07-20

Hi, Thank you for taking the time to share your experience with us! We're so happy to hear that Stepprs has made such a positive difference for you. Knowing our insoles have helped you find relief from your plantar fasciitis truly means a lot to us. We sincerely appreciate your support and are grateful to be part of your comfort journey. -Emily

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yvonne · 写过 36 条评价 · 体验于 2026-07-17 ·

很棒的公司,可以订购产品...

很棒的公司,可以从描述的产品中订购,而且效果很好,客户服务非常好,可以快速回复您,而且非常有帮助 我肯定会推荐他们💯

Stepprs 回复2026-07-20

Hi Yvonne, Thank you for taking the time to leave such a lovely review! We're so pleased to hear everything from your order to our customer support lived up to your expectations. Your recommendation is greatly appreciated, and we're grateful you chose Stepprs. Thank you for your trust and support. We look forward to helping you stay comfortable for many more steps to come. -Emily

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Sam · 写过 1 条评价 · 体验于 2026-07-18 ·

首次用户

第一次使用。太棒了肯定会买更多。我的脚有什么感觉。不再有灼烧感。

Stepprs 回复2026-07-20

Hi Sam, Thank you for sharing your experience with us! We're so happy to hear your first experience with Stepprs has been such a positive one. It's wonderful to know you're already noticing the difference and enjoying greater comfort throughout your day. We truly appreciate your support and look forward to keeping your feet comfortable with your next pair. -Emily

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Stephen Fontaine · 写过 1 条评价 · 体验于 2026-07-16 ·

脚跟痛

我看到 Stepprs 为患有足底筋膜炎或脚后跟疼痛的人提供缓冲垫的广告,所以我订购了一些。我同意他们肯定能减轻疼痛。

Stepprs 回复2026-07-17

Hi Stephen, Thank you for taking the time to share your experience with us! We're so pleased to know our insoles have brought you some relief. It's encouraging to hear that Stepprs has helped ease your heel pain and made a difference in your daily comfort. We truly appreciate you choosing Stepprs, and we're grateful to be part of your comfort journey. -Emily

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Simon Guest · 写过 21 条评价 · 体验于 2026-07-17 ·

当我穿着钢头靴工作时……

当我整天穿着钢头靴工作时,我想我应该善待自己,结果证明这是我做过的最好的事情之一。 这些鞋垫太棒了,我的脚不那么痛了,而且不会变热和出汗。

Stepprs 回复2026-07-17

Hi Simon, Thank you for taking the time to share your Stepprs experience with us. It means a lot to know our insoles have made your long days in steel toe boots more comfortable. We truly appreciate your trust and support. Thank you for choosing Stepprs, and we're proud to keep your feet comfortable and supported every step of the way. -Emily

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richard lowndes · 写过 1 条评价 · 体验于 2026-07-09 ·

我的脚还在适应……

我的脚仍在适应鞋垫。似乎正在好转

Stepprs 回复2026-07-20

Hi Richard, Thank you for taking the time to share your experience with us! We really appreciate your feedback. It's completely normal for your feet to take a little time to adjust to new insoles, and we're glad to hear things are already starting to feel better. We recommend replacing your original insoles with your Stepprs rather than placing them on top, as this usually provides the best fit and support. We hope your comfort continues to improve with continued wear, and we're grateful to be part of your comfort journey. -Emily

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Christopher Masiarczyk · 写过 2 条评价 · 体验于 2026-07-17 ·

我从未收到过它们

我从来没有收到过,这次我订购了 5 双。我以前买过它们,对于我 12 小时轮班的我来说,它们非常舒服。

Stepprs 回复2026-07-18

Hi Christopher, We're truly sorry to hear that you haven't received your order or any communication regarding it. We completely understand how disappointing and frustrating this must be, and we sincerely apologize for the experience. We’d like to look into this and help resolve the issue as quickly as possible. I have sent you a request for additional information. Please provide your email address and order ID (under the Reference Number) so we I can investigate your concern. Your feedback is important to us, and we will review this internally to help improve our service moving forward. Thank you for bringing this to our attention. -Emily

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customer · 写过 3 条评价 · 体验于 2026-07-17 ·

这些鞋垫帮助我……

这些鞋垫帮助我跑步时感到舒适。由于在第二次订单上没有点击我的尺码,我还收到了错误的尺码,他们已经毫不犹豫地立即发送了正确的尺码来解决这个问题,如此快速且无麻烦的客户体验非常好。

Stepprs 回复2026-07-20

Hi, Thank you for sharing your experience with us! We're so pleased to hear our insoles have helped make your runs more comfortable. We're also glad the sizing mix-up was resolved quickly and that the replacement process was simple and hassle-free. Thank you for your patience and for your kind words about your experience with our team. We truly appreciate your support and are grateful you chose Stepprs. -Emily

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Larry Bykerk · 写过 1 条评价 · 体验于 2026-07-08 ·

喜欢这个产品,但交货非常……

喜欢这个产品,但交货很慢/令人失望

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RONALD · 写过 2 条评价 · 体验于 2026-07-14 ·

优秀的客户服务! 5 星

大约三周前,我从STEPRS购买了3双鞋垫,但我想买2.5厘米高的鞋垫。 不幸的是,我找不到选择 2.5 厘米高度鞋垫的选项。 购买后,我立即给客服发邮件,要求将其改为2.5厘米高的鞋垫,而不是普通的按摩鞋垫。 他们给我回了电子邮件并表示他们会将其传达给相应部门。 不幸的是,当我收到它们时,它们是普通的按摩鞋垫。 我给 Evelyn 和 Zendesk 发了电子邮件,他们回复说他们会针对这个错误采取一些措施。 令我惊讶的是,他们又给我寄了3双我真正需要的2.5厘米高的鞋垫。 这就是我所说的卓越的客户服务。 鞋垫的高度非常好,适合我的高度。 它们还有助于治疗我的足底筋膜炎。 这是我从STEPPRS订购的第二批按摩鞋垫。 我一定会再次向我的亲戚、朋友和同事推荐它们,因为我们都使用安全鞋工作,而 STEPPRS 绝对是我们重型安全钢头安全鞋的额外舒适度。 感谢STEPRS!!!

Stepprs 回复2026-07-20

Hi Ronald, Thank you for taking the time to share your experience and for continuing to choose Stepprs. It's wonderful to hear they're providing the right level of comfort and support, especially during long days in safety shoes. Thank you for your recommendation and your continued trust in Stepprs. It means a great deal to our team. -Emily

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Mark Loosmore · 写过 21 条评价 · 体验于 2026-07-16 ·

这些确实减轻了我的痛苦

这些对我来说确实产生了影响。 我的右脚患有关节炎,这几乎消除了所有疼痛。 客户服务也很棒。 订购了一个错误的尺码,他们毫无疑问地分类了。 强烈推荐

Stepprs 回复2026-07-20

Hi Mark, Thank you for taking the time to leave us such a kind review! We're delighted to hear that Stepprs has helped make such a meaningful difference to your daily comfort. We're also pleased everything was sorted quickly when the wrong size was ordered. Making the process simple and stress-free is always our goal. Thank you for your recommendation and for putting your trust in Stepprs. It truly means a lot to us. -Emily

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James · 写过 1 条评价 · 体验于 2026-07-14 ·

尺寸错误

我最初收到的尺码错误,因为我订购了英国尺码 10,但收到了英国尺码 4,但是,当我提出这个问题时,问题立即得到了解决,并免费为我提供了一份正确尺码的替换订单,并且所有人都可以免费保留错误订单。很棒的客户服务。

Stepprs 回复2026-07-17

Hi James, Thank you for taking the time to share your experience with us! We sincerely appreciate your patience while we sorted everything out. Although we're sorry the wrong size was sent initially, it's great to know the issue was resolved promptly and that you received the correct replacement without any hassle. Thank you for your understanding and your kind words about your experience. We truly appreciate your support and hope you enjoy your Stepprs. -Emily