无账户管理
无账户管理 我习惯于有人帮助推动流程并确保按时完成任务。相反，似乎所有事情都是我自己做的，当证明批准电子邮件进入垃圾邮件时，我没有看到它，不得不伸手看看发生了什么事。不幸的是，这导致我们错过了截止日期，并且我们没有获得该活动的实物奖励。非常令人失望，我将来不会使用 Successories。
Thank you, Robin, for your feedback. We sincerely apologize for the disappointment and frustration surrounding your order. After reviewing the situation, we found that your event date was not captured on the order. Had we known the award was tied to a firm event deadline, our team would have proactively monitored the proof approval process and reached out when the approval remained outstanding. Unfortunately, because the proof approval email was routed to your junk folder and we were unaware of the event date, the urgency of the order was not apparent to our team. That said, we take responsibility for not uncovering that critical information during the ordering process. A dedicated account representative should have helped ensure all key details, including event timing, were documented and managed proactively. We regret that the awards were not in hand for your event and appreciate your feedback as we work to improve our processes and customer experience.