Thank you for sharing your feedback, and we’re sorry to hear that your experience did not meet your expectations.
Solar panel output can vary depending on several factors, including installation angle, sunlight conditions, temperature, shading, wiring losses, and system configuration. In many cases, lower-than-expected performance is related to installation or environmental conditions rather than the panel quality itself.
To better assist you and help diagnose the situation, please contact our technical support team at [email protected] with your order details and system information. Our engineers will be happy to review your case and provide further assistance.
We appreciate your understanding and look forward to helping you resolve this issue.
